Hampton Inn & Suites Bloomington - Normal

2.5 star property

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Indoor pool
Free daily buffet breakfast
Exterior
Suite, 1 King Bed, Non Smoking | Living area
Standard Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
320 S Towanda Ave, Normal, IL, 61761
  • Children's Discovery Museum
    ‪5 min drive‬
  • Illinois State University
    ‪5 min drive‬
  • Illinois Wesleyan University
    ‪5 min drive‬
  • Bloomington, IL (BMI-Central Illinois Regional)
    ‪6 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

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About this property

Hampton Inn & Suites Bloomington - Normal

Hotel with free breakfast, near Eastland Mall
An indoor pool, a health club, and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hampton Inn & Suites Bloomington - Normal offers 128 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Normal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites Bloomington - Normal. During your stay, you're just a quick walk from The Shoppes at College Hills. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, 3 meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the breakfast
  • Just a 4-minute drive from Eastland Mall and a few minutes from Children's Discovery Museum
  • Pets welcome for a fee
Hampton Inn & Suites Bloomington - Normal offers its guests an indoor pool and a health club. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1058 square feet (98 square meters) and includes conference space. The business-friendly Hampton Inn & Suites Bloomington - Normal also features coffee/tea in a common area, shopping on site, and a front-desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Normal hotel.

Guests are served free buffet breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 1,058 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites BloomingtonNormal Hotel
Hampton Hotel Normal
Hampton Inn Normal
Normal Hampton Inn
Hampton Inn Suites Bloomington Hotel
Hampton Inn Suites Bloomington Normal
Hampton Inn Suites BloomingtonNormal
Hampton Inn Suites Bloomington Normal
Hampton Inn & Suites Bloomington - Normal Hotel
Hampton Inn & Suites Bloomington - Normal Normal
Hampton Inn & Suites Bloomington - Normal Hotel Normal

Hampton Inn & Suites Bloomington - Normal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1008 reviews
Rating 8 - Good. 227 out of 1008 reviews
Rating 6 - Okay. 109 out of 1008 reviews
Rating 4 - Poor. 54 out of 1008 reviews
Rating 2 - Terrible. 26 out of 1008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Araine

Stayed 1 night in Mar 2025

6/10 Okay

Brandon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’ve been staying here for the last 6-7 years due to proximity to Desithl restaurant. This Hampton is due for an overhaul. Rooms haven’t changed a bit and it seems they haven’t been keeping up with maintenance. Nothing horrendous, but just doesn’t feel “clean” from the front desk to the elevator to the room. Our latest stay - the bathroom smelled like sewer gas when we got there. The smell went away quickly, so I’m assuming the plumbing just hadn’t been run in a while. Carpet/room furniture was clean enough, but definitely worn out. Caulk in the shower has not been maintained in some time - Mold/mildew behind all of it. Dirty/cracked grout on the floor tile. I think on our next trip to Normal, we’ll probably give another hotel a shot.
Stayed 1 night in Mar 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Unable to adjust temp in room
Stayed 1 night in Feb 2025

10/10 Excellent

Toby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Artince

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was a great experience. The facility was quiet and understanding. I would stay here again next year.
Stayed 2 nights in Mar 2025

6/10 Okay

Tony

Stayed 1 night in Mar 2025

6/10 Okay

lisa

Travelled with family
The room was not properly cleaned. Their were two food wrappers on floor, nightstand in middle was clearly not wiped down and the charger outlets on the nightstand in the middle were clearly not dusted or wiped down for awhile. Disappointed.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Just Okay

Overall the room and bath were clean, but I did find someone’s contact lenses on the floors of the room and bath. The pillows were really too soft and small so a third pillow would have been nice. The temperature of the room fluctuated between cold air and too hot. The breakfast was underwhelming and just ok.
Stayed 2 nights in Mar 2025

10/10 Excellent

Windy

Stayed 1 night in Mar 2025

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Marina

Stayed 4 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort

Room items not as perfect as usual

The hotel is very nice and we've started there numerous times in the last 2 years. This time the TV was unplugged and the cable unplugged from it, probably by the previous guest. My husband handled it but an older couple would have had a hard time. The Kleenex box may have been stolen by the previous guest because it only had one tissue poking through the top of the plastic cover and no box under the cover.
Stayed 1 night in Feb 2025

10/10 Excellent

Guy

Stayed 1 night in Feb 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mersija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, spacious room it could be clean little better…
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Front desk service was inconsistent from the checkin process to checkout. Pet area was littered with feces.Need to enforce signs to remind owners of pet cleanup responsibilities.
Stayed 1 night in Mar 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would have been nice if they adhered to the no smoker policy. People smoking in the Halls and in the stairwell it was kind of disgusting to walk out of door and find squish food at the entrance.. and it wasn't just for a few minutes it was the whole trip the same food there which means no one was cleaning it up. I don't know that I will come back this hotel because I would give it a three-star rating on cleanliness and upkeep. No response to complaint that people were slamming doors at 1:30 2:00 in the morning and yelling in the hallway.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good
Stayed 2 nights in Feb 2025

10/10 Excellent

susan

Stayed 1 night in Feb 2025

6/10 Okay

Samaneh

Stayed 2 nights in Feb 2025

8/10 Good

Donna

Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice. Older. Bedding needs to be replaced. When we arrived no one was at the front desk. We had to wait. We were tired and just wanted our room. Needs improvement. Breakfast was just ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with access to everything you might need. Hotel was kept in wonderful shape. Great stay.
Stayed 1 night in Feb 2025

4/10 Poor

Tasha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Suite was downgraded, hot tub under maintenance
Stayed 2 nights in Feb 2025