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The Buena Park Hotel & Suites

2.5 star property

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Photo gallery for The Buena Park Hotel & Suites

Lobby
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Front of property
Lobby sitting area
Standard Double Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪3 min walk‬
  • Knott's Berry Farm
    ‪15 min walk‬
  • Knott's Soak City Water Park
    ‪15 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪21 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living area

Deluxe Triple Room

7.8 out of 10
Good
(22 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Deluxe Double Room

1 bedroom, pillow-top beds, desk, laptop workspace

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.2 out of 10
Good
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(55 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

1 bedroom, pillow-top beds, desk, laptop workspace

Junior Double Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Garden

Buena Park Grand Hotel & Suites

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
3.0 out of 5, (2010)
The price is €134
for 1 room
includes taxes & fees
5 Jul - 6 Jul
Buena Park Grand Hotel & Suites

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
This smoke-free hotel features an outdoor pool, conference space, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include a meeting room, conference space, and laundry facilities
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Medieval Times and 14 minutes by foot from Knott's Soak City Water Park
As a guest of The Buena Park Hotel & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. WiFi is free in public spaces. The business-friendly The Buena Park Hotel & Suites also features concierge services, laundry facilities, and express check-out. Self parking is free.

This Buena Park hotel is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 679 out of 1631 reviews
Rating 8 - Good. 267 out of 1631 reviews
Rating 6 - Okay. 271 out of 1631 reviews
Rating 4 - Poor. 176 out of 1631 reviews
Rating 2 - Terrible. 238 out of 1631 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

edgar

Stayed 1 night in Mar 2025

4/10 Poor

Dena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Gezel

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids went to the pool and there was rats running around at night and when we told the front desk he came out with a bucket??? Did not do anything about it, and I don’t know what he was planning to do with the bucket. I called for towels and a blanket a little after we checked in. Didn’t get them till the next day because all the guy said was he would check if we had some. Didn’t tell me we had to go get them. Customer service in the evening was horrible. Kept hearing a noice all night like water jet from the bathroom. Never again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cassondra

Stayed 3 nights in Mar 2025

4/10 Poor

Brandy

Disliked: Cleanliness, staff & service

Charges $250 for not cleaning for the housekeepers

When we go to our room I was not impressed. There were dead roaches in the bathtub. The hot tub did not work. And only a couple of their guest laundry washers and dryers worked the rest were out of order. Ourstay was ok. We never had housekeeping stop to ask if we needed anything. We took our own trash to the dumpsters. Their breakfast was good. However, after walking around the room barefoot , the bottom of our feet turned black. Which in turn created dirty towels whenever anyone washed their feet before bed. Whenever I leave a hotel. I always pile all the dirty towels in one place for easy cleaning for the housekeeping. After I checked out, I had a fee for $250 charged on my card. When I called and asked about it. They sent me photos to my email saying the room was overly dirty when I checked out. Due to towels being in a pile under the sinks. The tub having dirt in the bottom from my kids washing their feet, my kids breakfast being left by the TV cause the garbages were full, and 2 paper crown and a vacuum seal bag being left on the floor. I was dumbfounded. I tried to call and talk to management twice. but conveniently for them the manager was never available to talk to. I would have disputed the charge with my bank but my mother in law , who was the reason for our stay, passed away 2 weeks later and created more important things to deal with than fighting a shady hotel. I will not stay there ever again. And would not recommend to anyone with a family.
Stayed 5 nights in Nov 2024

8/10 Good

Kaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a quick stay! Close to any the major parks and full breakfast which was great! Only concern would be the slider door on bathroom had no closure but we made do!
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Isabella

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
We got a room with two beds, in which one had a yellow stain and a hair on the bed. The rest of the hotel room seemed to be clean, but the bathroom could use some maintenance. Overall seemed more like a motel than a hotel, and looks older than the pictures on Expedia. I’d only recommend it as a place to crash after a concert or something. We barely spent anytime in it. Walls are also very thin and I was woken up to kids running across the hallway outside, which sounded like it was in my room.
Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Ricardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Please maintain!

The rooms were pretty dated and in need of some maintenance
Dirty shower head!
Gap even when door closed, can see from outside!
Yard sale furniture?
Broken security lock!
Stayed 1 night in Mar 2025

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities, room comfort

No Complaints!

Great location! Friendly staff!
Stayed 1 night in Mar 2025

8/10 Good

Jessie

Stayed 2 nights in Mar 2025

6/10 Okay

Christian

Business traveller
Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Sandra

Travelled with family
Disliked: Cleanliness, amenities
The beds were comfortable, spacious that was a plus. However the floors really needed cleaning, and I understand it’s an older place, it may have been overlooked, as well as the tables in our rooms, I wiped them down myself and it was very unclean. We appreciate the continental breakfast wasn’t much but it was sufficient. All things said was only to better the cleanliness of the hotel, and I’m sure a lot of people are concerned about catching a virus
Stayed 4 nights in Mar 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Raul

Stayed 3 nights in Mar 2025

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service
Good location and good value for the price.
Stayed 1 night in Mar 2025

2/10 Terrible

Katherine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Julia

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Stayed for one night. Arrived late and left early. The hairdryer in my room didn’t work. Other than that it was not bad.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 3 nights in Mar 2025

6/10 Okay

Jose

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Bathroom was dirty , dust everywhere
Stayed 4 nights in Mar 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Emma

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
dirty room
Stayed 2 nights in Mar 2025

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