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HM Isabela - Adults Only

4.0 star property

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Photo gallery for HM Isabela - Adults Only

Front of property
Terrace/patio
Double Room, Balcony (Partial Beach View) | View from room
On the beach, white sand
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle Gran Vía del Puig de Teix, 1, Santa Ponsa, Calvia, Mallorca, 07012
  • Place, Santa Ponsa Beach
    ‪3 min walk‬
  • Place, Square Santa Ponsa
    ‪16 min walk‬
  • Place, Santa Ponsa Yacht Club
    ‪17 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪26 min drive‬

Room options

View all photos for Double Room, Balcony, Beach View

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony, Beach View

  • 20 sq m
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

8.0 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use, Balcony

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Single Use, Balcony, Beach View

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use, Balcony, Beach View

  • 18 sq m
  • Beach view
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Balcony (Partial Beach View)

Double Room, Balcony (Partial Beach View)

Double Room, Balcony (Partial Beach View)

  • 20 sq m
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Terrace, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, Terrace, Sea View

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Single Beds

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About this property

HM Isabela - Adults Only

Adults-only beachfront hotel with outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
HM Isabela - Adults Only offers 156 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at HM Isabela - Adults Only, you're just a quick walk from Santa Ponsa Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • 12 minutes by car from Port of Palma de Mallorca and 9 minutes from Puerto Portals Marina
Some rates at HM Isabela - Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

HM Isabela - Adults Only offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at HM Isabela - Adults Only.

Smoking is allowed in designated areas at this 4-star Calvia hotel.

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 10:30 AM.
HM Isabela - Adults Only has a restaurant on site.

All-inclusive details

All-inclusive room rates at HM Isabela - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 17 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

whala!isabela
HM Isabela - Adults Only Hotel
HM Isabela - Adults Only Calvia
HM Isabela - Adults Only Hotel Calvia

HM Isabela - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 111 reviews
Rating 8 - Good. 42 out of 111 reviews
Rating 6 - Okay. 16 out of 111 reviews
Rating 4 - Poor. 5 out of 111 reviews
Rating 2 - Terrible. 5 out of 111 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

frantz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and Clean , nice pool and Bar , great location , but no parking
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 glorious night at this hotel and absolutely loved it! The food is fantastic, the staff are so lovely and there was always a free sunbed! Everything is lovely, clean and quiet. We will absolutely be returning!
Stayed 4 nights in Sep 2025

8/10 Good

Joshua

Stayed 2 nights in Aug 2025

8/10 Good

gavin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel. Good location, close to the beach. Food good, lovely staff. Rooms clean, decent swimming pool. Drinks package needs looked at. Not clear as AI was local spirits. Next step up PREMIUM 15 euro pppd. Another step up you had to pay for. Not ideal. The fact that there is no entertainment in the hotel was not good. This forced people to go outside the hotel for something to do. This will be losing a lot of money for the hotel as not everyone was on AI. The wardrobe space needs attention. There is nowhere to hang long garments and even shirts get crumpled at the bottom as the space is so small.
Stayed 10 nights in Aug 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Very clean and nicely decorated. Cleaning of rooms is hit and miss - if you put a 'come back later' sign on your door you may not get your room cleaned at all that day.
Stayed 4 nights in Jun 2025

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Breakfast was excellent, lots of selections. Pool was nice and chilled.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shaun

Stayed 5 nights in Jun 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in a great location for the beach, bars and restaurants. The staff were friendly and efficient. Overall it is a lovely hotel.
Stayed 7 nights in Jun 2025

8/10 Good

Rhianwen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Lovely hotel in a great location near the beach. The food was decent but the all inclusive drinks options were very limited. Lovely rooms, everywhere in the hotel was very clean and the staff were all very nice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Charlie

Stayed 3 nights in Apr 2025

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vibrant hotel, friendly staff and very very clean. Perfect location also
Stayed 4 nights in Apr 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Liked: Staff & service
Staff were good regarding change of room which I appreciated ( room had an adjoining door) yuk . Room itself could have been cleaner , shower wasn’t very good, over bath shower and shower head was atrocious. Tired basin and taps. I could go on …
Stayed 7 nights in Sep 2024

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness
Disliked: Amenities
This place is new and spotless The beds are really comfortable and the rooms are clean ( with a mini fridge that actually works ) It was probably the time of year but there was nothing going on at this hotel Its more of a hub if you are going to be going out and about, vety centeral to the beach And yes i would stay here again
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean, less than 100m to the beach, friendly staff, decent fresh options at the buffet, comfortable modern room, pleasantly surprised.
Stayed 5 nights in Sep 2024

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the look and feel of the hotel but we had a badly smelling bathroom that smelt like rotting sewers and drains but the hotel were good and moved us and we loved our new room with no issues. David, the lifeguard, was the stand out though with his attention to detail and going above and beyond the care for my mum to make sure she had assistance in and out of the pool due to mobility issues and was keeping an eye on her being in the sun too much in case she got heat stroke. Lovely and funny guy that loves his job and people.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my three adult daughters in August 24, hotel very nice, clean, good facilities, friendly helpful staff, good choice at buffet and all inclusive adequate. Hotel was central so great location, would definitely recommend and stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Whala!Isabella - Aug 2024

The hotel is in a brilliant location. Very close to the beach and to some great cafe's, bars and restaurants all within a short walk. The rooms are a good size and comfortable. Our only downside was our view (room 106 / 107) was awful and meant we could not utilise the balcony at all. It overlooked the bins and service entrance of a neighbouring restaurant, I would imagine all the rooms along that side of the building are the same. Rooms were clean and tidy and refreshed every day, and the addition of the small fridge in the room was welcome especially as it was so hot. The sunbed situation could be better - the hotel have included a number of Bali Beds (at an additional Charge) which if replaced with actual sun beds would make the situation better. There is also much more space available to add some additional beds... People generally put their towels out between 9am and 10am when the pool opens. However the hotel decided mid-way through our stay to enforce a no access to the pool until 10am policy, removing everyones towels and putting them behind reception! Considering a last minute booking, location and facilities, we had a great time.
Stayed 5 nights in Aug 2024

6/10 Okay

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in ver good location and recently refurbished. Nice reception and lobby area. Rooms are quite small and basic but in good condition. We stayed all inclusive… drinks available 11am-11pm. Food was all buffet for break lunch and dinner and was nice enough, the same everyday. No snack bar as such, instead they did a snack buffet which ranged from day to day and times not always what advertised. Very limited at snack time to pizza and chips and a few cold meats and cheese. Pool area nice but not a lot of sun loungers instead they have Bali beds which you need to pay for. These lay empty for most of our stay would be better replaced with sun loungers. Would stay again due to location but not sure I would pay for the all inclusive.
Stayed 3 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was central
Stayed 7 nights in Jun 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
I was advised that check in was at 14.00, but on arrival I was told that my room would not be ready until 15.00. The hotel itself was in good condition and the room was clean, and the bed comfortable. However, the hotel was very noisy in the early mornings and the shower didn’t appear to have been fully cleaned prior to my arrival.
Stayed 6 nights in Jun 2024

6/10 Okay

Desmond

Stayed 7 nights in Jun 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

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