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BIO Hotel - Hotel Quinta da Serra

5.0 star property

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Photo gallery for BIO Hotel - Hotel Quinta da Serra

Indoor pool, pool loungers
Junior Suite, 1 Double Bed with Sofa bed
Front of property
Fountain
Breakfast, lunch, dinner served; Portuguese cuisine, sea views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Pool
  • Bar
  • Spa

Explore the area

View in a map
Estrada do Chote 4/6, Jardim da Serra, Camara de Lobos, 9325-140
  • CR7 Museum
    ‪13 min drive‬
  • Funchal Farmers Market
    ‪14 min drive‬
  • Madeira Botanical Garden
    ‪14 min drive‬
  • Funchal (FNC-Cristiano Ronaldo)
    ‪29 min drive‬

Room options

View all photos for Superior Single Room, 1 Single Bed

Down duvets, minibar, in-room safe, desk

Superior Single Room, 1 Single Bed

  • 42 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Single Bed

Down duvets, minibar, in-room safe, desk

Standard Single Room, 1 Single Bed

  • 42 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, Multiple Beds

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room, Multiple Beds

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Trundle Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

  • 91 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double or Twin Room

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Down duvets, minibar, in-room safe, desk

Superior Double or Twin Room

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

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Exterior

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  • Spa
  • Free WiFi
  • Restaurant
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The price is €261
for 1 room
includes taxes & fees
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About this property

BIO Hotel - Hotel Quinta da Serra

Luxury hotel with a full-service spa and bars
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
BIO Hotel - Hotel Quinta da Serra offers 52 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Camara de Lobos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
During your stay at BIO Hotel - Hotel Quinta da Serra, you'll be close to Madeira Congress Center. Features include free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi
  • Free self parking
  • Enjoy Portuguese cuisine and ocean views while dining at GREENVALLEY
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body scrubs, or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, a 24-hour gym, and a sauna
  • 8.2 mi (13.2 km) from Madeira Casino and 8.8 mi (14.2 km) from Madeira Congress Center
  • Airport shuttle service available for a fee
BIO Hotel - Hotel Quinta da Serra offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury BIO Hotel - Hotel Quinta da Serra. Self parking is free.

This 5-star Camara de Lobos hotel is smoke free.

GREENVALLEY - Overlooking the ocean and garden, this restaurant specializes in Portuguese cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GREENVALLEY

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Thin carpet in room

More

  • 4 floors
  • Built in 2003
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 4751
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Quinta da Serra Camara de Lobos
Hotel Quinta da Serra
Quinta da Serra Camara de Lobos
Quinta da Serra
Hotel Quinta da Serra
Bio Hotel Quinta Da Serra
BIO Hotel Hotel Quinta da Serra
BIO Hotel - Hotel Quinta da Serra Hotel
BIO Hotel - Hotel Quinta da Serra Camara de Lobos
BIO Hotel - Hotel Quinta da Serra Hotel Camara de Lobos

BIO Hotel - Hotel Quinta da Serra Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 86 out of 122 reviews
Rating 8 - Good. 31 out of 122 reviews
Rating 6 - Okay. 4 out of 122 reviews
Rating 4 - Poor. 1 out of 122 reviews
Rating 2 - Terrible. 0 out of 122 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The most serene and relaxing hotel I’ve visited! The gardens surrounding the hotel are gorgeous and the food at the restaurant it absolutely delicious! Rooms are spacious with a huge tub to relax in and a firm bed. I would come back in an instant!
Stayed 2 nights in Jul 2023

8/10 Good

Sanjib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the valleys around Pico Grande and Encumeada. Stunning gardens and very comfortable rooms. Brilliant views down the valley to the ocean. Would have expected more vegan and vegetarian options from a bio hotel but otherwise a very good stay. Will definitely rent a car next time as taxis are very expensive around there and buses are infrequent.
Stayed 1 night in Jul 2022

6/10 Okay

Henry

Travelled with group
Liked: Cleanliness, staff & service

Hotel Quinta da Serra

A nice hotel with friendly staff but dinner menu very limited and inadequate for a 5 star hotel.
Stayed 5 nights in Mar 2022

10/10 Excellent

Glyn, Crewe, U.K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, particularly allowing late check-out for evening flight. The building was spotless. Eco awareness: compartmentalised recycling bins in rooms. Lovely grounds including magnificent eucalyptus trees.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2019

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Quinta

the service and hotel were fantastic. The weather in late March was disappointing, but the hotel made up for it with lovely breakfast and heated indoor pool and gym facilities.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the garden and the quiet location. The indoor swimming pool was lovely.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Great breakfast and very helpful staff. Had a minor problem which has been solved in a prompt manner. The place is quiet and guest are mutually respectful.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

norma, edinburgh

Liked: Cleanliness, room comfort

Hotel is so high in the hills.

Hotel was cold. Staff not welcoming Very corporate and impersonal. The weather was terrible which didn't help but it wasn't a memorable experience in comparison to the other places we stayed in Madeira

10/10 Excellent

Mo, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful setting. Calm quiet atmosphere

The staff are courteous and friendly and helpful. If they were unable to help directly they could always advise where you might get the help you needed. We enjoyed our stay but did find a big disadvantage that as it was 3-4 miles inland from the express way on very difficult roads you didn't want to go into the town after dark. This meant that you ate in the hotel every night. The restaurant menu was very good although it was the same every night so you eventually ran out of choice. After dinner the place seemed to be desserted so there wasn't anything else but to return to your room and entertain yourself . The hotel is a long way from any town and most of the roads had no pavements so a car is necessary. The gardens are extensive and the hotel can arrange for a guided tour of the grounds given by their own gardener who is very knowledgeable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quiet hotel in mountains

Comfortable with fantastic gardens. Food good though servic seemed to be not so good at week-ends.

10/10 Excellent

Richard, West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very comfortable hotel with excellent food

The hotel was good from start to finish. We were very pleased with the staff. The food was good and the service very professional. The surrounding gardens were attractive. The only drawback was the distance from the expressway, which involved a long and tortuous drive taking about 25 minutes. there were excellent facilities provided

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most wonderful weeks stay here, the hotel is beautiful as are the grounds. The staff were brilliant, made us feel very welcome and were incredibly friendly and polite.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel agreable, hotel calme au milieu d un beau jardin, les animations...
Stayed 4 nights in May 2025

10/10 Excellent

Sabine Sonja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten über Expedia eine Pauschalreise mit Halbpension im Quinta de Serra gebucht. Das Menü war nicht wählbar, aber wir haben immer hervorragend gegegessen! Am ersten Abend hatten wir sogar ein Abend - Buffet mit Folklore Tanz und Musik, was total nett war. Zum Pool und SPA - Bereich kann ich nichts sagen, da wir diesen kein einziges Mal benutzt haben. Der Hotelpark ist herrlich mit den Eukalyptusbäumen!!! Zimmer voll in Ordnung. Einziger kleiner Punkt Abzug für die "Henrys Bar" am Abend. Irgendwie fühlt man sich da nicht sehr willkommen bzw. war es da immer auch sehr ungemütlich kalt. Draussen (auf der Terrasse vor dem Restaurant) konnte man leider, aufgrund der Mai - Temperaturen noch nicht sitzen. Sollte dies aber mal gehen, kann man den Garten noch mehr dann bei einem netten Drink genießen! Fazit: Das Hotel liegt schon weit oben, die Fahrt ist es aber wert! Wir hatten erst überlegt, ob wir am Meer oder gar in Funchal was buchen sollten, waren aber dann froh, in diese duftende Ruhe am Abend nach den Wanderungen zurückzukommen. Die Zufahrt über die beiden Tunnels von Funchal aus ist einfach zu finden. Wir haben es aber die 7 Tage nicht geschafft den direkten Weg von der anderen Seite zum Hotel zu finden, weil das kleine Straßensystem echt der Wahnsinn ist (was aber auch immer sehr lustig war, weil die Straßen manchmal echt außergewöhnlich steil sind. Supermarkt in der Nähe. Obwohl es am Berg in Jardim de Serra liegt, konnten wir alles auf der Insel supergut erreichen.
Rosengarten
Speisekarte f. unserem täglichen 4 - Gänge - Menü
1. Gang (nach Suppe etc.) Fisch
Hauptgang, Ente
Stayed 7 nights in Apr 2025

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The Hotel quinta da Serra is Surround es by a Hufe parc and they grow their own vegetable and strawberries. The delicious food is organic and they also have vegan options. The huge heated pool and the Whirlpool was definetely a Highlight for us and the Kids.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jan Asle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place a bit off the beaten path

Beautiful property up in the hills and mountains above Funchal. The gardens are especially impressive. Large, clean and inviting room. Bed a little too hard and water pressure in sink and shower not impressive, otherwise nothing to complain about. Great breakfast - good selection and quality offerings. Also very tasty food in the bar. Sadly no dedicated personnel in the bar, so quite a bit of waiting time before people would come over from the restaurant. But excellent service once they arrived! Good parking as well, a little ways from the front door, and just as well, because you really need a car to stay up here. Quite a ways from anything. May not be ideal for everybody, but I really enjoyed the peace and quiet, and the drive up from Funchal is easy, on excellent roads most of the way.
Stayed 6 nights in Feb 2025

10/10 Excellent

Noam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien
Stayed 8 nights in Feb 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024