Comfort Inn & Suites Carbondale University Area

2.5 star property

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Photo gallery for Comfort Inn & Suites Carbondale University Area

Lobby
Indoor pool
Exterior
Lobby
Down duvets, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2400 Reed Station Parkway, Carbondale, IL, 62901
  • Southern Illinois Healthcare
    ‪3 min drive‬
  • Southern Illinois University
    ‪6 min drive‬
  • Memorial Hospital of Carbondale
    ‪7 min drive‬
  • Marion, IL (MWA-Williamson County Regional)
    ‪14 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn & Suites Carbondale University Area

Hotel in Carbondale with free breakfast and a 24-hour fitness center
Along with an indoor pool, this hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Change of towels is available on request.
Comfort Inn & Suites Carbondale University Area offers 72 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 43-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Inn & Suites Carbondale University Area. During your stay, you'll be close to Southern Illinois University. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes tennis courts and a 24-hour gym
  • 5 minutes by car from Southern Illinois University and 13 minutes from Shawnee National Forest
  • Dogs welcome for a fee
Comfort Inn & Suites Carbondale University Area offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn & Suites Carbondale University Area. Free self parking is available.
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 0 at check-out

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25 per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Towels fee: USD 0 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 0 at check-out.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Carbondale Hotel
Days Inn Carbondale
Days Inn Suites Carbondale

Comfort Inn & Suites Carbondale University Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 174 out of 449 reviews
Rating 8 - Good. 110 out of 449 reviews
Rating 6 - Okay. 87 out of 449 reviews
Rating 4 - Poor. 51 out of 449 reviews
Rating 2 - Terrible. 27 out of 449 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run down and staff not trained for emergencies

The inside of the building was very run down. Breakfast was one of the saddest I’ve seen. A tornado siren went off the night we were there and the person at the front desk had no clue about safety. He seemed confused with why people were coming downstairs while the sirens were going off. He also suggested we sit in the front room. The front room was all filled with large windows. Staff should be trained what to do in weather emergencies.
Stayed 2 nights in Mar 2025

8/10 Good

Beatriz

Liked: Cleanliness, staff & service, room comfort

One of the better places to stay

Have stayed at this hotel below. Really enjoyed the bed. Definitely showing it’s age but fine for an overnight stay. Breakfast was so so quality-wise (too carby/sugary) but there were eggs and English muffins so that was good. Coffee was good too.
Stayed 1 night in Mar 2025

8/10 Good

Jerry

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Fine
Stayed 1 night in Mar 2025

10/10 Excellent

Mareshah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was nice. Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

KRISTEN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Hotel was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice

Perfectly fine, fast check-in. No muss no fuss.
Stayed 1 night in Mar 2025

10/10 Excellent

CRYSTAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served its purpose for one night the windows and walls are thin you can hear all the traffic all night or the other room. But the room was clean the breakfast was great the staff was so welcoming and kind. The pool was a nice little touch nothing fancy but enough to keep a child playing. The beds were very comfortable. There was a lady bug in the bathroom.
Stayed 1 night in Mar 2025

6/10 Okay

janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite!
Stayed 1 night in Feb 2025

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. The blinds were great to block out parking lot lights. There was some highway noise heard from room we were in but not too bad.
Stayed 1 night in Feb 2025

2/10 Terrible

Trygve

Stayed 1 night in Feb 2025

8/10 Good

Ernest

Business traveller
Liked: Property conditions & facilities
The pool and gym looked inviting, but never a chance to utilize. Con: maybe some extended extended stay residents? One guy was passed out, head on the table at breakfast time. A bit unsettling, but I got over it.
Stayed 1 night in Feb 2025

10/10 Excellent

gabriella

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very neat and nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2025

8/10 Good

Lon, Dahlgren

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities

Less than satisfactory

Not very clean Breakfast horrible Received room heys in a used/dirty envelope keys had dried food on them
Stayed 2 nights in Feb 2025

8/10 Good

William

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Stay somewhere else.

While this hotel was reviewed high, it was not what was described previously. My room had an unknown liquid flung across the wall and dripping down that had maybe been cleaned at some point. There was a large stain on the carpet just inside the entryway. Breakfast was lackluster and somewhere in my hallway was a smoke detector that would beep periodically enough to be very annoying. I would not stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Geoffrey

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
We have stayed several times in the last year. While I absolutely adore the pillows, I was less than impressed with the facilities and breakfast this time. The accessible shower had many strands of hair in it. The in room hot tub was slightly dirty and not all of the jets worked. For the first time, I was not pleased with the breakfast. We ate around 9 on a Sunday and nearly every single hot item was empty, the waffle mix was empty, and the one juice pitcher was also nearly empty. A staff person came in and glanced around the room, but did not restock anything.
Stayed 1 night in Jan 2025

2/10 Terrible

dillon

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Traci

Travelled with family
We prefer to stay at the Comfort in Marion, but we occasionally stay at this one due to it being closer to my mom's. I can't believe they are both Comforts. This one is so dark and dreary and rundown looking. The parking lot is dark, the lobby is dark. The room was clean, but you course signs of wear throughout the hotel. The breakfast area was small and also dark. Limited selection compared to Marion. Just pay the extra money and stay at Marion, avoid this property.
Stayed 2 nights in Jan 2025

8/10 Good

russell, laura

Stayed 2 nights in Dec 2024