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University Inn of Carbondale by Hotel O

2.5 star property

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Photo gallery for University Inn of Carbondale by Hotel O

A modern interior with a staircase, a checkered floor, and a view through large windows.
A hotel lobby with a check-in counter, seating area, staircase, and a chandelier.
A bathroom with a sink, mirror, towel rack, shower, and a visible door leading to another room.
A hotel room with a bed, two red chairs, a table, a TV, and a window with curtains.
A dining area with a round table and four chairs, a television mounted on the wall, and a framed picture above the table.

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
2400 W Main St, Carbondale, IL, 62901
  • Place, Southern Illinois University
    ‪3 min drive‬
  • Place, Railroaders Memorial
    ‪4 min drive‬
  • Place, Hickory Ridge Public Golf Center
    ‪6 min drive‬
  • Airport, Veterans Airport of Southern Illinois (MWA)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a lamp, and a view of the outdoors.

Room, 2 Queen Beds, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a sofa, and a window with curtains.

Room, 1 King Bed, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (with Grab Bar Shower)

A hotel room with a large bed, a red chair, a framed picture on the wall, and a window with curtains.

Room, 1 Double Bed, Accessible, Non Smoking (with Grab Bar Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

A hotel room with a bed, nightstands, a wooden floor, and a door leading to another room.

Room, 1 Double Bed, Accessible, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a bed, a nightstand, a red sofa, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Studio Suite, 1 King Bed, Non Smoking
Super 8 by Wyndham Carbondale
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,004 reviews
The price is €68
includes taxes & fees
24 Jun - 25 Jun
Super 8 by Wyndham Carbondale

About this property

University Inn of Carbondale by Hotel O

Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
University Inn of Carbondale by Hotel O offers 57 air-conditioned accommodations with blackout drapes/curtains. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Our customers tell us they can't get enough of the helpful staff at University Inn of Carbondale by Hotel O. During your stay, you'll be close to Southern Illinois University. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Amenities include coffee/tea in a common area
  • Just a 5-minute drive from Railroaders Memorial and 5 minutes from Southern Illinois University
  • Pets welcome for a fee
Free breakfast is served daily. WiFi is free in public spaces. Self parking is free.

This Carbondale hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 10
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

University Inn of Carbondale by Hotel O Reviews

Reviews

5.8
Rating 10 - Excellent. 89 out of 389 reviews
Rating 8 - Good. 47 out of 389 reviews
Rating 6 - Okay. 76 out of 389 reviews
Rating 4 - Poor. 70 out of 389 reviews
Rating 2 - Terrible. 107 out of 389 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Cornelius

Disliked: Property conditions & facilities
No bar in hotel but it was a good stay
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Hannah

Disliked: Property conditions & facilities
No hotel staff, only a kiosk for check in and check out. When arrived no pillows, had to wait two hours to recieve any. Hotel was a little dirty, rooms were clean. Beds were comfy but TV had no channels and wifi was very slow.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service, property conditions & facilities
My kids didn't even feel safe and I didn't want them to stay there. The room was absolutely dirty and disgusting. Sheets were filthy, there was mold everywhere on the ceilings and in the refrigerator.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Dazarionna

Disliked: Amenities
Not clean tape on door an bed
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
On the website it said for $76 a night and you guys charged me 100. I think that was a little outrageous for your property and your hotel stay. On the website is it Continental breakfast and we did not get that so we got ripped off.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, property conditions & facilities
Yes everything was great
Stayed 1 night in Nov 2025
Verified

8/10 Good

James

Liked: Cleanliness, amenities
Good value. The bed was comfortable and the room was clean. The breakfast was gone by 6:30 am. It was either eaten by hungry travelers or stolen by a homeless person. There were only like 7 other people there and no one was up when I was leaving. The front desk is not staffed
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Place was
Stayed 2 nights in Oct 2025
Verified

2/10 Terrible

Levi

Disliked: Cleanliness, property conditions & facilities
Rooms where terrible house keeping was hateful and rude
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Stanley

Disliked: Cleanliness, amenities, property conditions & facilities
Just waiting on my refund and needs to be closed and redone.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities
Bed was nasty had dried up rice on the covers and hair. No remote control for the tv even though i asked for one each day i was there. And the water would just barely get warm enough to take a shower in.
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Kevin

Disliked: Amenities
Check in was slow. I had to talk to some person on a screen rather than face to face. One lamp in the room. Quasi-repaired wall damage. Rusty shower hardware.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Rose

Disliked: Cleanliness
The room was alright, it needed cleaned a litter better..... The staff on the kiosk, was nice, however, the woman was not very kind at all
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

William

Disliked: Cleanliness, staff & service
The property is in serious disrepair and filthy. There was open garbage in the common area. My shower leaked all night. It is in a remote area and there might have been two other people there. No reception staff or security
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and helpful guidance by alex during the check in.
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Antoinette

Disliked: Cleanliness, amenities, property conditions & facilities
When they say you get what you paid for that is a true statement when booking at this property. Friday there is no one at the desk but a guy on a robot to check you in. Once I got checked in the light did not work, holes in the wall, sheets were stained with god know what, holes in the sheets and worst of all a bedbug was found in the bed. All the property offer was a new room and my deposit. I was there for 5 minutes and left to a different hotel. Run far away from this place as fast as you can. Do not even take a look at this place. I would not have my worst enemy stay here that’s how horrible it was.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Drapes did not fully close in the room and we had outside light coming into the room all night. No remote for the TV.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Nidrell

Disliked: Cleanliness, staff & service, amenities
There was no remote, I asked for a king. On second floor. I got a full on the first floor. There where holes in the room. I recorded before and after. No phone. The water was cold. In the shower and NEVER got hot. It was horrible.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No breakfast provided. Cleaning service attempted to enter room without knocking. The chain secured the door.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Pedro

Good place to stay only complain is the show
Stayed 3 nights in Jul 2025
Verified

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Go somewhere else!!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and quiet
Stayed 1 night in Aug 2024
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The place seems weird. Rooms dated. Walls had many wholes in them.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm

Loved the hot water. Minimal but workable.
Stayed 1 night in Aug 2025