2/10 Terrible
Bruce
5 Nov 2025
I really don’t know how to begin to explain how pitiful this hotel is. It said it was $55 on hotels.com but when we went to book it, it was 150+ tax, which came to about $172. When we came into the hotel, there was about three cars there and was not well lit. When we came into the hotel lobby, there was no one there to greet us and no one working the desk. There was a kiosk and when you walked up to it, a person came on and asked you to pay an additional $100 your card for a room deposit. The first room they gave us room number 114 was like the size of a closet. It was filthy, there was a nasty bathroom. The water was running and it smelled like sewer. A little tiny bed with one pillow one light worked in the whole room. The TV didn’t work. It was just really pathetic. I went back to the kiosk and told the man that we couldn’t accept this room and he told me that he needed to speak to the manager and they gave us another room. We would’ve left then if it hadn’t been for homecoming and Carbondale, there was no rooms available anywhere and it was late. They offered us another room, which was much cleaner two beds, but the bathroom water still ran and smelled. The TV did not work at least there were lights. I told him man at the kiosk and he said he would send a maintenance person over to fix it. I checked back with him in about an hour and he said that something had come up and they’d be there soon. They never came. This place really needs to be condemned.
Bruce
Stayed 1 night in Oct 2025