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Holland House Hotel Cardiff By Sunday

4.0 star property

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Photo gallery for Holland House Hotel Cardiff By Sunday

Breakfast and dinner served
Lobby
Classic Triple Room, 1 Double Bed
Spa reception
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Place, Utilita Arena Cardiff
    ‪7 min walk‬
  • Place, St. David's
    ‪9 min walk‬
  • Place, Cardiff Castle
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.2 out of 10
Very good
(37 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holland House Hotel Cardiff By Sunday

Hotel with a full-service spa, near Cardiff Castle
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, spa. The spa is open daily.
Our customers tell us they can't get enough of the comfortable beds at Holland House Hotel Cardiff By Sunday. During your stay, you're just a quick walk from Capitol Shopping Centre. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and fitness classes
  • Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
  • Just a 2-minute drive from Cardiff Castle and a few minutes from Principality Stadium
  • Dogs welcome for a fee
Holland House Hotel Cardiff By Sunday offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holland House Hotel Cardiff By Sunday. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 24 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 10 per night
  • Spa fee: GBP 10 per night
  • Hot tub fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 446 out of 1001 reviews
Rating 8 - Good. 256 out of 1001 reviews
Rating 6 - Okay. 139 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service clean freindly and more than helpful me and my partner loved our stay highly recommended 👌
Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everything about this stay was about extra charges - expensive parking, pay to swim in the pool, pay for having a dog - isn’t was £80 on top of the room rate making it expensive for an extra night. Would have been better value elsewhere. Good clean shower & nice bathroom. Pillow ok. No opening windows, noisy and not the right side of the city. Unfriendly staff. If you park outside you have to set an alarm to wake at 7am even on a Sunday to love you car or extend the charge as it runs out at 7am. No parking was available in the hotel car park which is outrageous costs anyway. All in all an ok stay but really stung with all the extras.
Stayed 1 night in Sep 2025

6/10 Okay

Rebecca

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice hotel rubbish spa

Lovely room and grest size. Not the most welcoming front desk. We parked in the car park next door which only allowed us to park there from 3pm when we arrived until 7am. The front desk told us we could park beneath the hotel (not clear at all) then when we moved it it was full so had to go back. The spa is awful. Hardly any jets workhnv in jacuzzi , pool had kids swimming lessons going on so we couldn't swim, it all needs a refurb. But the hotel itself was very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Hefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nicky griffiths

Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Justin

Stayed 1 night in Sep 2025

4/10 Poor

Amy

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The room was very cold. The air conditioning was extremely loud and took a long time to be effective. There was also a strange smell in the bathroom. Two members of staff I spoke to were very rude. 1. I asked a genuine question if there should be water bottles in the room. She laughed in my face and said not in that room 2. We notice someone had dropped something glass in the toilets. We made a Member of staff aware. She didn't even respond and pointed to us to get in the queue.
Stayed 1 night in Sep 2025

4/10 Poor

Steve

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
You need to pay £10 for a swim disgusting Also very noisy room
Stayed 2 nights in Sep 2025

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the cleanliness of the hotel and friendly staff. Location was perfect for City centre and restaurants. Spent a few days there and had a nice time. Would have preferred free parking but an outside company controls the parking under the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

SARIKA

Stayed 1 night in Sep 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Annoying room vent

There was a horrible vent/dan that wasn’t able to be turned off. Very annoying when trying to sleep. Tried calling reception - they didn’t answer. Spoke to them in the morning in check out and the apologised but said there is nothing they could do. Shocking
Stayed 1 night in Sep 2025

6/10 Okay

john

Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in Sep 2025

8/10 Good

Weixing

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful and always at hand on reception - Thank you
Stayed 1 night in Aug 2025

4/10 Poor

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel, rooms nice and clean, but what is always annoying is that the TV didn’t work!!! And the car parking charges are way too high for Hotel Guests! Breakfast good!
Stayed 1 night in Sep 2025

6/10 Okay

Terence

Liked: Cleanliness
Main problem was someone get access to my room at 4.50 in the morning that woke me up and didn’t get back to sleep for a while so that I overslept and almost missed breakfast .. fine room great bathroom very comfortable bed !
Stayed 1 night in Sep 2025

8/10 Good

Isabel

Stayed 1 night in Sep 2025

10/10 Excellent

lowri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025

6/10 Okay

Tracey

Travelled with partner
Liked: Amenities, property conditions & facilities
The Holland Hotel in Cardiff is a lovely hotel. The facilities were great. We used the swimming pool and spa which was very relaxing. Our room had the most amazing view and you could see Cardiff Bay and we were able to check in early as we arrived around 12.30. Our only gripe was that upon finding stained bedding we asked reception if we could have the quilt cover changed. We returned to our room after an evening out and that hadnt been done. Otherwise we had a lovely stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Darlene

Stayed 1 night in Sep 2025