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Holland House Hotel Cardiff By Sunday

4.0 star property

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Relax by the pool surrounded by a clean and contemporary space with a rectangular pool and comfortable lounge chairs.
Relax and socialize in our inviting lobby, featuring comfortable seating and decorative touches.
Welcome to our reception area, where a modern design and motivational phrases set the tone for a warm and inviting stay.
Two large beds with white linens, a wooden headboard, and a cityscape mural create a comfortable retreat.
Enjoy a romantic dinner for two at this elegant restaurant, where a beautifully set table awaits with fine wine and a delicious meal.

Popular amenities

  • Pool
  • Parking available

Explore the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Cardiff Castle
    ‪12 min walk‬
  • Cardiff University
    ‪15 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed

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About this property

Holland House Hotel Cardiff By Sunday

Hotel with a full-service spa, near Principality Stadium
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the comfortable beds at Holland House Hotel Cardiff By Sunday. During your stay, you're just a quick walk from Capitol Shopping Centre. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages, facials, or body wraps at Spa Naturel
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and fitness classes
  • Guests really like the accommodations for the cleanliness, comfy beds, and spaciousness
  • Just a 3-minute drive from Principality Stadium and a few minutes from Cardiff Castle
  • Dogs welcome for a fee
Holland House Hotel Cardiff By Sunday offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holland House Hotel Cardiff By Sunday. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 461 out of 1006 reviews
Rating 8 - Good. 267 out of 1006 reviews
Rating 6 - Okay. 127 out of 1006 reviews
Rating 4 - Poor. 89 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

SADECK

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Some staff was very helpful but some were rather abrupt one hadn’t to use one own mobile to contact reception as phone in the room were not working and when you called it took a long time to answer
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay

We travelled as a family. The room was big and bright. Very clean. Staff were great. Kids loved the pool,£10 for adults kids free. We ordered room service for dinner which was super fresh. Kids had dominions pizza which is right opposite. Breakfast was great and both kids ate for free.
Stayed 1 night in Apr 2025

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
More 3 star than 5... Rooms were tired and dated and the spa was very small for the size of the hotel, it was very busy in the evening.
Stayed 1 night in Feb 2025

6/10 Okay

wayne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs Jannath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location, friendly staff, rooms were clean and decent size
Stayed 1 night in Apr 2025

10/10 Excellent

Martyn

Stayed 1 night in Mar 2025

10/10 Excellent

Ellie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable hotel with a very nice bathroom

The room decor in this ex-Mercure hotel is a little bit tired but everything was spotlessly clean, the bed was comfortable and the staff were extremely polite and helpful. The best thing by far was the bathroom, especially wonderful bathtub - a real treat.
Stayed 2 nights in Apr 2025

6/10 Okay

Sophie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Franklin

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent proximity to the city centre, just a short walk away. Room was very clean and well maintained, comfortable bed and lots of space. Lovely and quiet. A thoroughly enjoyable stay and very convenient having the parking in such a safe environment. We will definitely stay again and would recommend to friends and family
Stayed 1 night in Apr 2025

6/10 Okay

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay but a Spa horel to charge for use of the pool is ludicrous! I didn’t bother and won’t return
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent stay, check in was around 15 mins, as there was a customer complaining where trying to help them leaving
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kenneth

Stayed 1 night in Mar 2025

10/10 Excellent

graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel ,

Lovely hotel, excellent selection for breakfast, helpful staff, secure parking
Stayed 2 nights in Mar 2025

4/10 Poor

Ian

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
2am fire alarm false alarms Rude door staff Unmanned reception desk Not enough staff for what must have been a very busy weekend Twin beds with less than 30cm between them With a 2 night stay costing £800 I would expect so much more
Stayed 2 nights in Mar 2025

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mecure Holland House

Very welcoming and friendly Nothing was a bother
Stayed 1 night in Mar 2025

6/10 Okay

Bethan

Stayed 1 night in Mar 2025

4/10 Poor

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort

Pay per use facilities

The hotel is nice enough. It’s a 5 minute walk from the city centre. However, as with many Mercures I’ve stayed at, there was not enough parking so I had to go to an NCP. Also they advertise as having a pool and a gym - but you gotta pay extra to use it which seems a bit off for residents and something I’ve never come across before. Long wait to check in and out.
Stayed 1 night in Mar 2025

8/10 Good

Lynn

Travelled with group
Liked: Amenities
It was well placed for walking into city centre. Restaurant was only average. It was annoying to have to pay £10 to use pool as on the first day, we only had time for a 40 minute stay in the pool area. Staff were all lovely.
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay for 2 nights in Cardiff was lovely. The hotel was spacious but it would have been good to have a quiet area to sit in during the day. We were going to eat in the restaurant on the night we arrived. However we found the menu rather predictable. However what made us change our mind about eating in was the horrendous noise coming up from the floor below us, the function room we were told. It made the room literally vibrate and it made me a little queasy.
Stayed 2 nights in Feb 2025