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Holland House Hotel Cardiff By Sunday

4.0 star property

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Photo gallery for Holland House Hotel Cardiff By Sunday

Breakfast and dinner served
Lobby
Front of property
Fitness facility
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Place, Utilita Arena Cardiff
    ‪7 min walk‬
  • Place, New Theatre
    ‪8 min walk‬
  • Place, Cardiff Castle
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

7.2 out of 10
Good
(5 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.2 out of 10
Very good
(41 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.0 out of 10
Good
(24 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Novotel Cardiff Centre
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 1,009 reviews
The price is €79
includes taxes & fees
22 Mar - 23 Mar
Novotel Cardiff Centre

About this property

Holland House Hotel Cardiff By Sunday

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the comfortable beds at Holland House Hotel Cardiff By Sunday. During your stay, you're just a quick walk from Capitol Shopping Centre. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and fitness classes
  • Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
  • Just a 2-minute drive from Cardiff Castle and a few minutes from Principality Stadium
  • Dogs welcome for a fee
Holland House Hotel Cardiff By Sunday offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holland House Hotel Cardiff By Sunday. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 24 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 10 per night
  • Spa fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 437 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 71 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Clive

Stayed 2 nights in Nov 2025

8/10 Good

Rosie

Stayed 1 night in Nov 2025

4/10 Poor

Sarah

Business traveller
Liked: Staff & service
Disliked: Amenities
The main reason we booked Holland house was because we planned to use the pool, but we arrived and the pool was closed. Unexpected problems can happen but we booked the day before when the pool was already closed and it was not advised! When we left it was still closed though advertised online. There was no resolution to it and the complains were never answered. The central heating doesn’t seem work cos all the rooms have many electric heaters that take a while to heat up the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
clean room ,loved the deep bath and shower too
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities
Breakfast was great, room a good size. The hotel including restaurant and bar area is very pleasant and comfortable. Excellent value for money and very convenient location. I didn't appreciate having to pay £5 to leave my luggage for a few hours though after checking out. I would definitely stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was brilliant, spacious and well suited and equips for an accessible room
Stayed 1 night in Nov 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was beautiful! It was clean and tidy all throughout. Reception and check in was smoothe and efficient . Disappointing the pool / spa area wasnt working. No warning to this prior to booking and it was for a birthday so planned to use the spa the next day
Stayed 1 night in Nov 2025

4/10 Poor

aj

Disliked: Cleanliness, staff & service
don’t clean my room once in 3 nights
Stayed 3 nights in Nov 2025

4/10 Poor

Alison

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome… everything is extra £. Tatty room, pool area not open - no one told us. Breakfast staff, distracted. My recent stay in a Holiday was far superior, disappointing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Leisa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Very pleased with the hotel, and very clean room. very quick room service.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Had the best stay room was beautiful thank you
Stayed 1 night in Nov 2025

6/10 Okay

David

Room was tired, also having been to the rugby where we got soaked would have been nice to come back to a warm room, but no only two portable oil heaters were the only heating in there, so was quite cold . Bed was large and comfy and the shower was nice and hot . Tea , coffee provided.We have stayed for the last two years but this will probably be the last , paid £209 for a night , worth it ? Not really tbh
Stayed 1 night in Nov 2025

4/10 Poor

Mr Ben

Stayed 1 night in Nov 2025

6/10 Okay

Matt

Stayed 1 night in Nov 2025

8/10 Good

Martin

Stayed 1 night in Nov 2025

6/10 Okay

Larissa

Liked: Cleanliness
Disliked: Staff & service
The receptionist did not set our keys properly and had a poor attitude. A party was occupying the restaurant, but we were still charged a tray charge for room service. The bed keeps pulling apart where it can become a twin.
Stayed 2 nights in Nov 2025

2/10 Terrible

Paul

Travelled with family
Disliked: Amenities, property conditions & facilities
One grievance and one observation. My biggest issue was the fact, having stayed here with my daughter before while visiting to watch the rugby, we chose this for the swimming pool. There currently isn’t one for the foreseeable future but this isn’t mentioned anywhere. Their own website states it as an amenity, Expedia does also and it appears in searches ‘with a pool’. What I paid, and what people I heard on the day paying was much more and I didn’t get the primary amenity I wanted and had a disappointed daughter. A simple communication that it’s not currently open would have greatly helped change plans. At the hotel my discussions were literally ignored and I had merely a ‘sorry’ with no empathy as to why I was aggrieved. The observation was just that in our room 407, the sink taps are labelled wrong (hot is cold an vice versa), that’s madness from a premium hotel and also dangerous when what you think will be a cold glass of water is very hot. Will never visit again.
Stayed 1 night in Nov 2025

8/10 Good

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facilities weren’t available due to maintenance which was a real shame as this was one reason we chose the hotel . There could have been more options for breakfast. Coffee wasn’t very nice , it was a lot of money for the hotel so expected more , overpriced for what it was , but it was a nice experience. Loved the underground parking as felt it was safe .
Stayed 1 night in Nov 2025

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Room nice and clean. A tray being available at breakfast would be nice.
Stayed 1 night in Nov 2025

8/10 Good

Yvette

Stayed 1 night in Nov 2025

2/10 Terrible

Tony

I didn't get to stay and wasted my money , i clicked the wrong date and expedia wouldn't allow me to change it even though i was trying almost immediately , the hotel wouldn't change it because c it was booked through expedia , i will never use either again .
Stayed 1 night in Nov 2025

4/10 Poor

Learie

Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Stayed 1 night in Nov 2025

10/10 Excellent

Alun

Travelled with family
Liked: Cleanliness, staff & service, amenities
Size of the room and bed. It was the best stay we have had
Stayed 1 night in Nov 2025

8/10 Good

Elliet

Liked: Cleanliness, staff & service, amenities
The hotel was great, Having the car park below was a huge bonus. Didn’t have long to really enjoy it as had a very early start. Didn’t manage to use the gym or have breakfast, would like to stay again in the 22nd but it’s almost 4 times the price.
Stayed 1 night in Nov 2025