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Holland House Hotel Cardiff By Sunday

4.0 star property

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Photo gallery for Holland House Hotel Cardiff By Sunday

Breakfast and dinner served
Fitness facility
Front of property
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Place, Utilita Arena Cardiff
    ‪7 min walk‬
  • Place, St. David's
    ‪9 min walk‬
  • Place, Cardiff Castle
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

7.2 out of 10
Good
(5 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(42 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.0 out of 10
Good
(24 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

About this property

Holland House Hotel Cardiff By Sunday

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us they can't get enough of the comfortable beds at Holland House Hotel Cardiff By Sunday. During your stay, you're just a quick walk from Capitol Shopping Centre. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and fitness classes
  • Guests really like the accommodations for the cleanliness, comfy beds, and spaciousness
  • Just a 2-minute drive from Cardiff Castle and a few minutes from Principality Stadium
  • Dogs welcome for a fee
Holland House Hotel Cardiff By Sunday offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holland House Hotel Cardiff By Sunday. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 24 per day
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 10 per night
  • Spa fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 147 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 71 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Teresa

Stayed 1 night in Dec 2025

2/10 Terrible

Gemma

Travelled with group
Disliked: Cleanliness
Staff mainly the bar and cleaners were friendly but room was not up to standards! Stripped my bed on day of departure to help the cleaners out and it was covered in stains absolutely disgusting emailed hotel when got home completely ignored have had not response! Pictures sent to hotel told on morning didn’t seem bothered
Stayed 2 nights in Dec 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt want to stay another night. Dirty and customer service was terrible. Still charge me even though i leave for second night. Disgusting behaviour
Stayed 2 nights in Dec 2025

10/10 Excellent

Jahcure

Stayed 4 nights in Dec 2025

8/10 Good

Philip

Stayed 1 night in Dec 2025

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2025

8/10 Good

Carl

Stayed 1 night in Dec 2025

2/10 Terrible

Teresa

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable, staff very unpleasant and unfriendly. Disappointed with the level of customer service at the hotel, staff were very unhelpful. Very disappointed that the spa facilities were out of order as that was the only reason we picked the hotel. We were not advised this by email or any other communication. We rang the hotel to book the spa and told they were out of order but should be ok by our stay. If they had told us they would not have been we would have changed hotels. We booked for the relaxation before Christmas. When asked to leave our luggage we were told we have to pay which is disgusting if you have a room booked. Very disappointed with this hotel and service, regular visitor to Cardiff we probably won’t return to this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service
Disliked: Amenities
Large panoramic room on the 12th floor with great views of Cardiff in 2 directions. Our friends booked a suite for only £30 more and it was about double the size, on the 15th floor, that’s what we’re booking next time! Clean room and complementary water and chocolate on arrival, plus a useful fridge, without all the unnecessary mini-bar contents. Disappointed that the swimming pool and hot tub was closed for maintenance.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Location
Stayed 1 night in Dec 2025

2/10 Terrible

Jake

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No shower gel, sink missing washer so didn’t hold water
Stayed 1 night in Dec 2025

4/10 Poor

Vincent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fire alarm was set off during the night causing us to be evacuated ending up being a false alarm, plus we was kept awake by very loud guests from a party held in the hotel, with no staff to take action. Plus staff wasn’t very helpfull when complaints was made. Won’t be staying again
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Nov 2025

4/10 Poor

Kyle

Travelled with group
Disliked: Cleanliness
Rooms smelt like smoke and we had to ask to be moved. I was also charged for an extra room which I had originally cancelled according to the rules of my booking. Expedia does not want to refund me for this
Stayed 1 night in Nov 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities
I was given an upgraded room as the spa facilities were out of order. The room was very clean and bed very comfy. There was a coffee maker in the room and a free mini bar. Lovely views overlooking the city. The staff were very accommodating and friendly. It was my birthday there was a card brought to my room with a special biscuit saying happy birthday. I was given a drinks voucher to celebrate in the bar. Very nice
Stayed 1 night in Nov 2025

4/10 Poor

Bryn

Liked: Cleanliness, staff & service
First room was terrible, air conditioning not working.. did manage to change rooms
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Stayed 2 nights in Nov 2025

8/10 Good

Paul

Stayed 2 nights in Nov 2025

2/10 Terrible

Louise

Stayed 1 night in Nov 2025

8/10 Good

Sanya

Travelled with group
Liked: Cleanliness, staff & service, amenities
Convenient location (a reasonable walking distance to the Principality Stadium - I’d come for the Wales vs New Zealand autumn internationals match), many shopping,” and dining options close by (including high street pedestrianised shopping areas). Staff were friendly and accommodating. Room was fantastic, modern, and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Clive

Stayed 2 nights in Nov 2025

8/10 Good

Rosie

Stayed 1 night in Nov 2025

4/10 Poor

Sarah

Business traveller
Liked: Staff & service
Disliked: Amenities
The main reason we booked Holland house was because we planned to use the pool, but we arrived and the pool was closed. Unexpected problems can happen but we booked the day before when the pool was already closed and it was not advised! When we left it was still closed though advertised online. There was no resolution to it and the complains were never answered. The central heating doesn’t seem work cos all the rooms have many electric heaters that take a while to heat up the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
clean room ,loved the deep bath and shower too
Stayed 1 night in Nov 2025