Crofts Hotel

4.0 star property

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Photo gallery for Crofts Hotel

Restaurant
Interior entrance
Interior
Exterior detail
Blackout curtains, soundproofing, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
14 Crofts St, Cardiff, Wales, CF24 3DZ
  • Place, Cardiff University
    ‪15 min walk‬
  • Place, Utilita Arena Cardiff
    ‪16 min walk‬
  • Place, Cardiff Castle
    ‪18 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪26 min drive‬

Room options

Double or Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Single Room

9.2 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Comfort Triple Room with Shower

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

About this property

Crofts Hotel

A bar/lounge, coffee/tea in a common area, and dry cleaning are available at this smoke-free inn. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include laundry facilities, an arcade/game room, and a garden.
Crofts Hotel offers 8 accommodations with coffee/tea makers and hair dryers. This Cardiff inn provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Crofts Hotel. During your stay, you're just a quick walk from The Gate Arts and Community Centre. Free WiFi in public areas, a free manager's reception, and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include laundry facilities, a terrace, and coffee/tea in a common area
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Cardiff Castle and a few minutes from Principality Stadium
You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, an arcade/game room, and a garden are also featured at Crofts Hotel.

This 4-star Cardiff inn is smoke free.

The inn hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: GBP 10 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Electrical adapters
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests will receive a text message prior to arrival with check-in instructions. Guests must provide the property with their mobile number in advance.

Access methods

Access code, host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

The Crofts
Crofts Hotel Inn
Crofts Hotel Cardiff
Crofts Hotel Inn Cardiff

Crofts Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 229 reviews
Rating 8 - Good. 57 out of 229 reviews
Rating 6 - Okay. 8 out of 229 reviews
Rating 4 - Poor. 4 out of 229 reviews
Rating 2 - Terrible. 1 out of 229 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gareth

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hosts, very clean and comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t fault The Crofts Hotel. The service was brilliant. Lovely friendly team. The room was spacious, modern and clean, the breakfast was delicious with proper bacon instead of the cheap thin bacon you get some places. The whole experience offered excellent value for money. I will definitely stay again:
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, very easy check in. Perfect for what I needed, a good price room near to Cardiff Centre.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Great rooom spotless and comfortable bed. Everything you need .staff very friendly and helpful 👍
Stayed 4 nights in Nov 2025

10/10 Excellent

CHINEDU

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place to stay. Very clean and cosy.
Stayed 1 night in Oct 2025

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Anna

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice, clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people and good a economicle place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was excellent. Staff very friendly and helpful 👍
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not have breakfast.but the room was very good clean and new.parking great out the hotel.never saw any staff as i got there late and left in the morning. But i was very happy with the room.
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Charles

Room clean, staff pleasant.
Stayed 1 night in Nov 2025

10/10 Excellent

Kath

Liked: Cleanliness, amenities, property conditions & facilities
Stress free check-in with codes. Excellent standard of accommodation. Spotlessly clean and modern. Fantastic to have tea & coffee making facilities. Very comfy bed, lovely quiet hotel.👌
Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent accommodation and helpful information in room.
Stayed 3 nights in Oct 2025

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was really good
Stayed 1 night in Oct 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

sally-anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and well presented. Staff were extremely helpful and pleasant. On street parking is difficult but they allowed us to park in the rear yard. We didn’t have breakfast but it smelt good. Beds were comfy if a bit too soft but that’s personal preference. Would have been nice if people staying upstairs hadn’t decided to be so heavy footed when walking around in the night but that’s not hotels fault.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandru

Stayed 1 night in Oct 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service
Clean room , really helpful staff when I called about parking and ask when I got there she told me where my room was and everything was nice
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Stayed 1 night in Oct 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would have given this an all 5 star review if I hadn't been asked to pay an extra fee when checking out. Booked for 2 adults and a 17 year old, only to be told by the hotel staff that the upper limit for a child was 12 years. As there was no mention of this when booking through Expedia, I thought I had booked appropriately. As nice as this hotel was, we won't be returning.
Stayed 1 night in Oct 2025