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Holiday Inn Westbury - Long Island by IHG

3.0 star property

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Photo gallery for Holiday Inn Westbury - Long Island by IHG

Property amenity
Exterior
Bar (on property)
Exterior
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
369 Old Country Rd, Carle Place, NY, 11514
  • Place, Roosevelt Field Mall
    ‪14 min walk‬
  • Place, Eisenhower Park
    ‪18 min walk‬
  • Place, The Space at Westbury
    ‪7 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(51 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Garden View

Room amenity

Standard Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Garden View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Lobby
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  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
4.0 out of 5, Very good, 1,504 reviews
The price is €134
includes taxes & fees
25 May - 26 May
Hilton Garden Inn Westbury

About this property

Holiday Inn Westbury - Long Island by IHG

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Holiday Inn Westbury - Long Island by IHG offers 152 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. A pillow menu is available. 47-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Carle Place hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Westbury - Long Island by IHG. During your stay, you'll be within walking distance of Roosevelt Field Mall. You'll find features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy Indian cuisine and garden views while dining at The Royale Restaurant/Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes tennis courts and a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Roosevelt Field Mall and 14 minutes from UBS Arena
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4389 square feet (408 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Westbury - Long Island by IHG. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Carle Place hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
The Royale Restaurant/Bar - Overlooking the garden, this restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 14.99 for adults and USD 7.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Royale Restaurant/Bar

Things to do

  • 24-hour gym
  • Golf
  • Tennis

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,389 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.99 for adults and USD 7.99 for children
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carle Place Holiday Inn
Holiday Inn Carle Place
Holiday Inn Westbury Carle Place
Holiday Inn Westbury Hotel
Holiday Inn Westbury Hotel Carle Place

Holiday Inn Westbury - Long Island by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

JERMAIN

Liked: Cleanliness, amenities, property conditions & facilities
Yes Room.was good and staff was pleasant.
Stayed 3 nights in Feb 2026

6/10 Okay

daniel

Travelled with family
Liked: Cleanliness, staff & service
Breakfast for $38 was disgusting, cold eggs, old pastry’s… if had free breakfast at hotels that was 100x better!
Stayed 3 nights in Jan 2026

10/10 Excellent

Kassam

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room with amazing amenities
Stayed 3 nights in Jan 2026

6/10 Okay

Patricia

Business traveller
Liked: Cleanliness
Disliked: Amenities
The room was fine, actually nice and roomy for a King Bed room, and it was clean and in a great location. I gave it 3 stars for the following reason: It's in need of an update, Hotel is very outdated, faded carpets, walls, etc. ALSO,The woman at the desk when I checked in was less than hospitable Not friendly and or welcoming which was a little off-putting after arriving from a very long flight and freezing weather. A few of the other staff on the desk during my stay seemed more helpful. Also, the only "creamer" for coffee anywhere in the hotel was a choice between that packaged powder, or flavored Coffee Mate. You should have those small "Half n Half" containers either in the room or at least in the restaurant during breakfast time. It makes a big difference, especially early in the morning! All in all, I noticed there were several other similar hotels in the area, but I had specifically chosen Holiday Inn because they're usually above the rest. The one was neither good, nor bad, just convenient for what I needed for a short stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 2 nights in Jan 2026

8/10 Good

Michael, CHARLOTTESVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping didn't replenish coffee pods or plastic cups...daily.
Stayed 4 nights in Jan 2026

10/10 Excellent

Xiaorong

Stayed 4 nights in Jan 2026

10/10 Excellent

Sashawna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it .. friendly staff from calling before my appointment to checking in and my room being cleaned to checking out.. no complains. If someone complains ask them what they attitude level before going in..
Stayed 2 nights in Jan 2026

8/10 Good

Mark

Stayed 2 nights in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. It is extremely clean with large rooms and comfortable beds. The staff is lovely. Breakfast is affordable and good. Coffee is available at the hotel, around the clock.
Stayed 1 night in Dec 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
They were welcoming upon entry. Room was clean and everything was very efficient from check in to check out.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, new amd great breakfast!
Stayed 2 nights in Dec 2025

4/10 Poor

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff was very nice and the room was large and clean. But the noise level is unacceptable. I could hear everything from the room next door and from the hallway. I had to wear ear plugs and take Tylenol PM to sleep.
Stayed 3 nights in Dec 2025

8/10 Good

Jing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice location, friendly staff
Stayed 3 nights in Dec 2025

8/10 Good

Natasha

Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. Staff was very accommodating and room was clean. Good value!
Stayed 2 nights in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities
The room was clean, location good for us. The staff and communication from the staff was excellent. My husband left his Ipad in our room when we departed for an early flight home. He didn't realize he left it behind until we were going through security. He called the hotel. Felix, who is a wonderful staff member, responded professional and checked our room and found the pad. He explained about how my husband was to obtain a shipping label that he would email to Felix and he would send back to us. It came today and was husband was very happy and appreciated the extra effort Felix made to help us. So needless to say we had an exceptional experience with your hotel and will stay again when we travel to NY. I am sending off with gratitude for exceptional service to your clients. I hope Felix is recognized for going the extra mile. Merry Christmas, Claudia Considine
Stayed 2 nights in Dec 2025

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and accommodating staff

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and spacious! The front desk staff were phenomenal!
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin, Lords Valley

Courteous staff, quick and efficient check-in, comfortable beds
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
The staff are so kind! Always willing to go above and beyond to make your stay as pleasant as possible. Beautiful clean room. Excellent service from beginning to end.
Stayed 1 night in Nov 2025

10/10 Excellent

Magdy, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and received follow up calls Also provided Dove products which is all I use. I really appreciate it for my eczema. Never disappoint
Stayed 3 nights in Nov 2025

10/10 Excellent

Barbara

Stayed 5 nights in Nov 2025

6/10 Okay

JERMAIN

Liked: Cleanliness, property conditions & facilities
Very loud on my floor and every exit every night individuals just smoking Marijuana but you get what you pay for i guess. Thanks for the experience
Stayed 3 nights in Nov 2025

6/10 Okay

JINFAN

Disliked: Staff & service
Perhaps this hotel has been around for a long time, so it never lacks for guests. On certain issues, they don't handle things humanely. They just follow the rules and regulations, not caring whether you have an emergency. If you haven't thought everything through, that's your own problem—they won't care. Even if it falls within the hotel's scope of assistance. What you did wasn't wrong, but what if one day you need help too? I might choose your hotel again, but I won't recommend it to others. Because the hotel doesn't stand in the guest's shoes—only in the shoes of those reaping the profits.
Stayed 1 night in Nov 2025