Tru By Hilton Cartersville, GA

2.5 star property

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Photo gallery for Tru By Hilton Cartersville, GA

Snack bar
Lobby
Lobby
Desk, bed sheets
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
25 Overlook Parkway, Cartersville, GA, 30121
  • Place, Piedmont Cartersville Medical Center
    ‪3 min drive‬
  • Place, Lakepoint Sports
    ‪7 min drive‬
  • Place, Truist Park
    ‪32 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

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About this property

Tru By Hilton Cartersville, GA

This hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast and free self parking are also provided. Other amenities include a 24-hour business center, a seasonal outdoor pool, and a business center.
Tru By Hilton Cartersville, GA offers 174 accommodations with bathrobes. Flat-screen televisions come with cable channels. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Cartersville, GA. During your stay, you'll be within walking distance of Piedmont Cartersville Medical Center. Features include free breakfast and free self parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Piedmont Cartersville Medical Center and 12 minutes from Lakepoint Sports
  • Cats and dogs welcome for a fee
Tru By Hilton Cartersville, GA offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily.

A 24-hour business center and coworking spaces are available. The business-friendly Tru By Hilton Cartersville, GA also features a front-desk safe and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this Cartersville hotel.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 01 and close August 31.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Cartersville, GA Hotel
Tru By Hilton Cartersville, GA Cartersville
Tru By Hilton Cartersville, GA Hotel Cartersville

Tru By Hilton Cartersville, GA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 376 out of 572 reviews
Rating 8 - Good. 111 out of 572 reviews
Rating 6 - Okay. 45 out of 572 reviews
Rating 4 - Poor. 16 out of 572 reviews
Rating 2 - Terrible. 24 out of 572 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Christine

Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful.
Stayed 3 nights in Dec 2025

8/10 Good

Igor

Business traveller
Liked: Cleanliness
Room was ok, breakfast was awful
Stayed 1 night in Dec 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room clean and comfortable. However the lack of in room coffee; and empty soap dispenser in shower offset the enjoyment. Spouse utilized the breakfast and said it was typical of hotel breakfasts. Would have appreciated the front desk person knowing how to apply apps to the TV.
Stayed 1 night in Dec 2025

8/10 Good

Young Hoe

Stayed 2 nights in Dec 2025

8/10 Good

Eric

Stayed 1 night in Dec 2025

10/10 Excellent

emmett

Stayed 2 nights in Dec 2025

10/10 Excellent

Krystal

Travelled with family
Liked: Staff & service, amenities
It was great bathroom shower need more cleaning.
Stayed 1 night in Nov 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, from checking in to the check out process everyone was extremely friendly and helpful. The room was perfect with everything being super clean and comfortable. I would definitely recommend this place anytime.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet location. Extensive breakfast buffet. Friendly from desk representatives!
Stayed 1 night in Dec 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Breakfast was limited. Toaster never toasted only heated, breads hedged towards stale because the doors to bread holder didn’t close properly. Don’t head down at 8:45am if breakfast ends at 9 because nothing is restocked. The rooms felt more dormitory style than hotel. It is definitely a bare minimum hotel. However, I did appreciate the number of outlets that were in the room. If you’re looking to just chill out in the room after a long day, bring a book because the tv channel selection is very limited. Half of them say that particular channel is off line. Did the hotel serve its purpose? Yes Would I stay at a Tru hotel again? Probably not I will say that the bed was extremely comfortable and there were sufficient towels available. They do offer shampoo and conditioner and body wash (which had a very pleasant scent)
Stayed 4 nights in Dec 2025

8/10 Good

Krystal

Travelled with family
Liked: Staff & service, amenities
Good service, shower need to be cleaned better, needs microwave in the rooms, breakfast was great.
Stayed 2 nights in Dec 2025

2/10 Terrible

rebecca a

Disliked: Cleanliness, staff & service, amenities
How I wish there was a 0 star….
Stayed 3 nights in Dec 2025

10/10 Excellent

Richard

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all very good
Stayed 2 nights in Nov 2025

8/10 Good

Sheena

Travelled with family
Liked: Cleanliness, staff & service
Good location and staff was very friendly. Buffet Breakfast could use some work, each day options were out and the buffet had only been open for 40 plus minutes. The attendant did not refill often and I had to ask about refills on juice, pancake mix, muffins and biscuits on 4 of the 5 days we were there.
Stayed 5 nights in Nov 2025

6/10 Okay

Mary

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The entire room felt cheap. The bed and pillows were uncomfortable. It felt like a dorm room. For the price, this does not hold up to what I expect from the Hilton brand. Trying too hard to be trendy and cool but losing track of the main goal, a comfortable night’s rest. The location was convenient and felt safe, but no amenities nearby.
Stayed 1 night in Nov 2025

4/10 Poor

Gloria

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk registration good. 4 pillows with no firm. Sleep on side & head would go straight to mattress. We both slept little & ready to leave around 2 am. Shower in handicapped room, which was not required, the water ran to hallway door instead of drain & was a big mess. No coffee pot in room? Went down at 4:30 am & no coffee made down there either! The room overall didn’t feel or smell that fresh clean smell. Won’t go back. Note: we enjoyed Hilton in the past but used Tru Hilton because of pet that cost extra $50.
Stayed 1 night in Nov 2025

10/10 Excellent

james

Liked: Cleanliness, amenities
All great!
Stayed 1 night in Nov 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really missing the microwave in the room
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms friendly staff
Stayed 2 nights in Nov 2025

6/10 Okay

Linda

Needed more bath towels. Breakfast bar toaster did not toast anything.
Stayed 1 night in Nov 2025

2/10 Terrible

Gabrielle

Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 2 nights in Nov 2025