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Douglas Inn And Suites

2.0 star property

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Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Deluxe Single Room
Family Suite | Living area
Hallway
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪11 min walk‬
  • Lee University
    ‪4 min drive‬
  • North Cleveland Church of God
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪30 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is €79
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includes taxes & fees
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About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and a fitness center
This smoke-free motel features a fitness center, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Douglas Inn And Suites. During your stay, you'll be within walking distance of Tennova Healthcare. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from Tennova Healthcare and a 2-minute drive from Create & Celebrate Studio
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joseph

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop while traveling home and would definitely use this hotel again.
Stayed 1 night in Mar 2025

8/10 Good

Julia

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Morrisa

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a little problem with my Expedia reservation but Paula at the front desk was SUPER helpful and patient. The Expedia person i dealt with, Mahmoud (?), was also very patient and pleasant to work with. I am just hoping the charges turn out right on my One Key card. Maybe more to follow......
Stayed 1 night in Mar 2025

8/10 Good

RICKIE

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was a language barrier upon check in. Soft spoken clerk did not talk loudly enough or clear enough for me to hear with hearing aids. Had to have him repeat everything several times each. Friendly and helpful just frustrating. Took 15 min to check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
This spot is a little gem! Modern, super clean and location is perfect with gas and food so close.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, one night stay!!! Beautiful facility, friendly staff, good breakfast and great coffee!
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

-
Stayed 1 night in Feb 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annoying behavior

Our stay was great. Very affordable. Stayed on our way to Florida Only one complaint and it has nothing to do with the hotel itself. Someone was outside our room reving their truck with no muffler for an hour starting at 1130pm the police came and he finally to left the property.
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn, Kirksey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price!
Stayed 1 night in Feb 2025

10/10 Excellent

Lakisha

Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for just two nights. Hotel was very clean and nice. The curtains and bed linens could use an update. Very quiet area, lots of budget friendly food options near by. Bed was comfortable and everything smelled nice. I wouldn't want to stay a week here, but fantastic option for a low budget weekend stay.
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was quick and easy. The room was nice and a great price.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2025

8/10 Good

Frances M

Stayed 1 night in Feb 2025

8/10 Good

Estelle

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

I enjoyed my stay here. The staff were helpful and friendly and the room/bed was comfortable. There is a bit of road noise (not unusual with most hotels in the area) but overall it wasn't bad. There are plenty of dining choices nearby as well. I will stay here again the next time I visit my family in the area.
Stayed 1 night in Feb 2025

8/10 Good

Edy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay here, and reasonable price. Patty the afternoon and evening desk person has been there for years, a true southern belle! Love the new look.
Stayed 1 night in Feb 2025

6/10 Okay

Tammy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little disappointed.

This 2nd stay wasn’t as good as the first. The first time I stayed on the 2nd floor, it was quiet and clean and comfortable. The 2nd stay was on the first floor facing a Cracker Barrel. It was noisey the room was not as clean, there was a dead roach smashed in the corner of the bathroom and left there. The beds were more worn and the walls scuffed and dirty. Someone kept trying to come in the room through the night. I woke up several times with someone trying to open the door. I am a traveling nurse, I didn’t feel safe with that happening so many times. The staff is always nice, but probably won’t stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. It was a great deal.
Stayed 1 night in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, comfortable, clean.
Stayed 1 night in Feb 2025

8/10 Good

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean refurbished hotel. Served our needs for a one night stay
Stayed 1 night in Feb 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice renovations
Stayed 1 night in Feb 2025

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