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Douglas Inn And Suites

2.0 star property

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Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Front of property
Deluxe Double Room
Gym
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪9 min walk‬
  • Place, Create & Celebrate Studio
    ‪2 min drive‬
  • Place, Lee University
    ‪4 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.6 out of 10
Excellent
(61 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(65 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Douglas Inn And Suites

This smoke-free motel features a fitness center, a business center, and dry cleaning. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Douglas Inn And Suites. During your stay, you'll be within walking distance of Tennova Healthcare. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from Tennova Healthcare and a 2-minute drive from Create & Celebrate Studio
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 53 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room nice and clean.
Stayed 3 nights in Jan 2026

10/10 Excellent

Deborah

The staff was verrry helpful.
Stayed 1 night in Jan 2026

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
Newly updated bathrooms and inside all rooms, nice quiet stay
Stayed 1 night in Jan 2026

8/10 Good

andy

Liked: Cleanliness, property conditions & facilities
Clean updated room. I woild come back here
Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Nov 2025

10/10 Excellent

DINY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Many times staying here. We simply love it. Coming back late Jan 2026,
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was pretty clean, our dog found some food on the floor in a harder to reach corner. Let the staff know so they could make their cleaning staff aware. The gentleman and the front desk was very friendly and helpful. The breakfast was limited, but if you like waffles, that was available. Dining area was very clean. We would stay again, if in the area.
Stayed 1 night in Dec 2025

8/10 Good

Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was pleasantly surprised how nice it was for the price. Nice bathroom and room. Beds were nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Excellent bathroom. Nicely refurbished rooms. Great value!
Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
The staff was friendly and helpful. The room was clean and very nicely updated. The entire facility looks very nice and is very well maintained. We were just in for an overnight stay while traveling and this place exceeded our expectations in every way. Breakfast is very simple but it was as much as we needed to start our day. Will definitely stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities
The furniture in the lobby was dated but our room was spotless and updated very nicely. I was quite comfortable, clean and quiet.
Stayed 1 night in Dec 2025

8/10 Good

Angi

Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and friendly checkin
Stayed 1 night in Dec 2025

6/10 Okay

sheri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We got to breakfast around 8:30 and everything was basically empty. Spoon full of gravy, no busicuts and enough coffee for 1cu of coffee. fIr each of us. We were asked if we wanted more as the breakfast was being put away. Room was clean and beds comfy.I felt that the cost of the room wasn't equivalent to what we received.
Stayed 1 night in Dec 2025

10/10 Excellent

Owen

Stayed 1 night in Nov 2025

10/10 Excellent

Hasan

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean place. Furniture and carpet look new. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Angi

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Patti

Stayed 6 nights in Nov 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to book this Room on the fly and they were Great
Stayed 1 night in Nov 2025

6/10 Okay

Mitchell

Disliked: Staff & service
I stay for 3 days and no maid service and the breakfast was not very good
Stayed 3 nights in Nov 2025

10/10 Excellent

Patty

Stayed 1 night in Nov 2025