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Chestnut Tree Inn Cherokee

2.5 star property

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Photo gallery for Chestnut Tree Inn Cherokee

Lobby sitting area
Coffee/tea maker
Interior entrance
Lobby lounge
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
37 Tsalagi Rd, Cherokee, NC, 28719
  • Place, Oconaluftee Islands Park
    ‪19 min walk‬
  • Place, Eastern Cherokee Agency
    ‪2 min drive‬
  • Place, Museum of the Cherokee Indian
    ‪2 min drive‬

Room options

View all photos for One king bed nonsmoking

Standard Room

One king bed nonsmoking

8.2 out of 10
Very good
(22 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two double beds nonsmoking

Standard Room

Two double beds nonsmoking

9.0 out of 10
Wonderful
(11 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Chestnut Tree Inn Cherokee

This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Chestnut Tree Inn Cherokee offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Chestnut Tree Inn Cherokee, you'll be within walking distance of Oconaluftee Islands Park. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a playground
  • Just a 4-minute drive from Harrahs Cherokee Casino and 8 minutes from Great Smoky Mountains National Park
  • Local-area shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. Chestnut Tree Inn Cherokee also features an outdoor pool, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Cherokee hotel is smoke free.

Chestnut Tree Inn Cherokee has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,497 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3 percent destination fee will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cherokee Chestnut Tree Inn
Cherokee Tree
Chestnut Inn
Chestnut Inn Cherokee
Chestnut Tree Cherokee
Chestnut Tree Inn
Chestnut Tree Inn Cherokee
Chestnut Tree Inn Cherokee Hotel Cherokee
Chestnut Tree Inn Cherokee Hotel
Chestnut Tree Inn Cherokee Cherokee
Chestnut Tree Inn Cherokee Hotel Cherokee

Chestnut Tree Inn Cherokee Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 390 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This was a very nice stay with very friendly staff!
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just needed a place to stay as i was pasting by. all ways stay there when I'm in Cherokee
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

CATHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice updated room with very comfortable bed. Good water pressure.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being from coastal Florida, we enjoyed the mountains and local culture. Great staff, and location. Thanks
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay...

The room and service are very good, but there was no wifi access.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Our room was very nice. Some other people that were staying there would hang out in the stairwell smoking, which made me feel uncomfortable.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Anette L

Liked: Staff & service
Disliked: Property conditions & facilities
I feel grounds around property could have been cleaner but overall it is okay for the price
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had trouble with key card, but ended up in a different room and it was blessedly quiet. I rarely am able to relax and sleep well at a hotel. Slept very well here.
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Charles

Liked: Staff & service, property conditions & facilities, room comfort
It was ok. There was a dirty wash cloth in the shower curtain. Wish breakfast was more than a hot bottle of water peaches and a muffin.
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Old. Shampoo in basket had been used.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Lesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable the room was very clean. I know they've had trouble with staff people don't want to work since covid. If you do get a room that's not to your satisfaction just ask for another room. Be kind and considerate when leaving a review.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Bad news. Their closed as of today.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Brian

Disliked: Staff & service

Could have been better.

The room was adequate. We received no maid service and had to chase down a maid to get clean towels. The TV had a limited amount of channels and it had poor reception.
Stayed 2 nights in Jul 2022
Verified review

4/10 Poor

sandra

Liked: Staff & service
Disliked: Amenities
Air conditioner never really cooled the room. Couldn’t get a good internet signal. Staff is friendly
Stayed 1 night in Jul 2022
Verified review

2/10 Terrible

Esther

Disliked: Cleanliness, room comfort
We could not even shower, the water would just stay in the tub. Cleanliness was not so great, hopefully these things can get better
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Robert

Liked: Staff & service, room comfort

OK but not great stay

While not horrible it was not great either. It was dated. WiFi was really bad. There were no wash cloths or a hairdryer. The key card for the door was spotty. Overall ok. This biggest plus was the bed was comfortable.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 min to the great smokies mountains NP, Oconaluftee visitor center, and close by there were elks. Hotel front staff was very friendly. Provided a breakfast brown bag every morning , which was a good idea during COVID. WiFi signal was not good, maybe because of the mountains area. My T-mobile cell phone was not working well too. During night, in the room, we can hear frogs snoring, which was a nature noice , so cute.
Stayed 3 nights in Jul 2022
Verified review

2/10 Terrible

bernard

Disliked: Cleanliness, staff & service, amenities
Bed was very uncomfortable, felt like foam mattress. Nasty stain in tub. Requested towels and washcloths, after 45 minutes wait had to go to front desk and get them.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Sherita

Disappointed

I have stayed at this hotel severe times in the pass here lately it have been getting worse and worse I had to change rooms three times this last time four the last four times I came it has been something but I know how it use to be that’s why I keep coming back but I don’t think I’ll stay here again
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Herbert

Disliked: Property conditions & facilities, room comfort

Horror inn

The frunt desk staff was very friendly the room it self was bad. Apparently the room was not cleaned from the last people who used it. There was a cup with water left in the coffee maker where someone was going to make coffee, I found long blond hairs in our bed ( my hair is black and short and my husband's is to). The mattress was horrible to sleep on, it felt as if you were sleeping on nothing but the springs. There was no stopper for the sink or the tub. The small refrigerator was barely cool. And there waa something that kept biting us i. The bed. Thank goodness it was not bed bugs.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Mujercafelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para ir de paso y a la carrera esta bueno Toallas limpias, habitaciones más o menos.
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay here in Cherokee. Room was adequate, staff was friendly and the bed was comfortable. “To Go” breakfast bag was also a nice touch.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Guy

Liked: Staff & service
Location to event
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleased with the overall cleanliness and the comfortable bed
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d stay again

I was quite surprised when I was able to make a last minute reservation. Check in was fast, courteous, and answered any questions about the surrounding area. My markdown is only against the room…a bit stuffy. I got used to it in a few minutes.
Stayed 1 night in Jun 2022