Microtel Inn & Suites by Wyndham Cherokee

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Cherokee

Lobby
Exterior
Seasonal outdoor pool
Premium bedding, desk, blackout curtains, free cots/infant beds
Premium bedding, desk, blackout curtains, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Parking included

Explore the area

Map
674 Casino Trail, Cherokee, NC, 28719
  • Harrahs Cherokee Casino
    ‪19 min walk‬
  • Museum of the Cherokee Indian
    ‪4 min drive‬
  • Unto These Hills Outdoor Drama
    ‪5 min drive‬

Room options

Studio Suite, 1 Queen Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, Ground Floor

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Suite, 1 Queen Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Microtel Inn & Suites by Wyndham Cherokee

Hotel with free breakfast, near Harrahs Cherokee Casino
A 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Microtel Inn & Suites by Wyndham Cherokee offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Microtel Inn & Suites by Wyndham Cherokee. During your stay, you'll be within walking distance of Harrahs Cherokee Casino. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, laundry facilities, and an elevator
  • Just a 2-minute drive from Harrahs Cherokee Casino and 10 minutes from Great Smoky Mountains National Park
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is available daily. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Microtel Inn & Suites by Wyndham Cherokee. Free self parking is available.

This Cherokee hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Microtel Inn & Suites by Wyndham Cherokee Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 433 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Roger

Liked: Cleanliness
Older motel with a failed renovation. Plumbing is sketchy.
Stayed 1 night in Feb 2025

10/10 Excellent

ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Phyllis

Travelled with family
The free breakfast was terrible! The breakfast was not really breakfast. It was stale muffins, yogurt, apples, water & coffee. When you say free breakfast it should be just that! We had to go to the Waffle House!
Stayed 1 night in Mar 2025

8/10 Good

Vernica Lorraine

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dency, Abingdon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was good! No bath mat in bathroom, refrig not pulled up and dusty! Breakfast was good! Real nice lady checked us in!
Stayed 1 night in Feb 2025

6/10 Okay

cathy

Travelled with partner
Liked: Cleanliness, amenities
I would stay here again. It was overpriced for what we got. The shower head sprayed everywhere but on you (no adjustments). The bathtub was very clean but the jets didn’t look clean so I didn’t use. The water drained out of the tub the whole time, but the water was hot and amazing!!! The carpet was ripped up so we put towels down to make sure we didn’t step on any nails. Two night stay was $400. The room was clean and smelt clean. The sheets were clean and the bed was very comfortable!
Stayed 2 nights in Feb 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was close and wonderful people very quiet place enjoyed or stay
Stayed 4 nights in Feb 2025

6/10 Okay

Jessica

Travelled with family, Travelled with group
Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service
Tv didn't work, but the front desk staff was very accommodating and moved us to a new room.
Stayed 1 night in Feb 2025

10/10 Excellent

reynaldo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is really good. They do t cheap out on breakfast. 13 years going to Cherokee our first time staying here. Was not my last . See you soon
Stayed 3 nights in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Tiffany

Stayed 2 nights in Jan 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean and quiet. Would stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth, Farmville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, would stay there again
Stayed 2 nights in Jan 2025

10/10 Excellent

Tamara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Jan 2025

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bday Girls Trip

Stayed 2 nights in Jan 2025

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel staff is friendly and if you don't want the breakfast Taco Bell, McDonald's a d Waffle House are right beside the hotel
Stayed 2 nights in Jan 2025

6/10 Okay

Greg

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Hotel is ok but a long way fro quiet

Location is convenient to the casino. However, I think there are some long time tenants in the hotel that are constantly opening and closing doors. If I counted, the door to the room next door opened and slammed 20 times between 7:00 am and 9:00 am. This was after the loud agreement that occurred in the same room the night before, including someone storming out and slamming the door.
Stayed 1 night in Jan 2025

10/10 Excellent

CHRISTOPHER

Stayed 1 night in Dec 2024

4/10 Poor

Tiffany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We chose to stay here given the limited options on New Years Eve and the close proximity to the casino. The hotel was very dated and looks as if it has not been updated since the early 90’s. That is not a major issue but for the $200 or so we spent for one night, we expected it to be a bit better. The elevator door got stuck mid way but then seemed to be functioning okay later. It was very old and you could feel it jump a bit. Our kids preferred to use the stairs vs the risk of getting stuck. On the morning of departure, we woke up to find a dead roach on the desk. The water pressure in the shower was almost non existent. When using the hot water, it would actually flip to start filling the tub because there was not enough pressure to keep the shower on. One positive note is that the internet was pretty decent which is sometimes a challenge in the mountains. Overall, we will not be staying here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ill Be Back Soon!!!
Stayed 2 nights in Dec 2024