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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Free daily continental breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Chula Vista Center
    ‪17 min walk‬
  • Naval Base San Diego
    ‪3 min drive‬
  • San Diego Convention Center
    ‪8 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(91 reviews)
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel with free breakfast, near San Diego Bay
An outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Chula Vista San Diego Bay gets good marks from our customers. During your stay, you'll be within walking distance of San Diego Bay. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from San Diego Bay and 8 minutes from Petco Park
Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 689 out of 1495 reviews
Rating 8 - Good. 335 out of 1495 reviews
Rating 6 - Okay. 210 out of 1495 reviews
Rating 4 - Poor. 110 out of 1495 reviews
Rating 2 - Terrible. 151 out of 1495 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

KEVIN

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The hotel wasn't too bad. Could use a little bit more air freshening but other than that it's pretty good
Stayed 5 nights in Jun 2025

6/10 Okay

Romeo

This place is close to a lot of selective dining areas.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot!! Around many place for food and shop
Stayed 1 night in Jun 2025

10/10 Excellent

Hassan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite place
Stayed 22 nights in May 2025

8/10 Good

Tilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great for one night. Convenient location, friendly staff, breakfast was limited in selection but ok.
Stayed 1 night in May 2025

10/10 Excellent

Octavio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to everything.
Stayed 5 nights in Jun 2025

4/10 Poor

Aileen

Front Staff doesn't know how to take care of the guest. I requested
Stayed 3 nights in Jun 2025

6/10 Okay

Kelvin

Travelled with family
The walls were very thin. The room next to ours was partying and loud music which made us struggle to sleep.
Stayed 3 nights in Jun 2025

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Jun 2025

8/10 Good

Caroleta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Erin

Liked: Amenities
Stayed 1 night in Apr 2025

6/10 Okay

Aileen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As soon as we got to the hotel I went to the front desk to checked in and ask the front office guy for extra pillows and he said he will put it on request for the housekeeping but we never receive any pillows for 3 nights we stayed at the hotel. And the bathroom inside our room was dirty. It looks like they just run the water to take out the dirt. The bathtub is dirty and it has stain.
Stayed 3 nights in Jun 2025

8/10 Good

ROSA

Stayed 1 night in Jun 2025

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Family friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeremy

Stayed 1 night in May 2025

10/10 Excellent

Donrenee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was absolutely amazing
Stayed 3 nights in Jun 2025

6/10 Okay

Eddy

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
AC was broken
Stayed 2 nights in May 2025

8/10 Good

Josh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean rooms, good location right off the freeway. Breakfast is just bagels and pastries from Walmart, but it gets the job done.
Stayed 3 nights in May 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Dobbie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Um no

I had to yell Hello loud to get service at the front desk. The room was clean… but… the shower didn’t work at all and the bed was very uncomfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Stayed 1 night in Jun 2025

6/10 Okay

Dawné

Disliked: Amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

JAZMIN

Stayed 4 nights in Apr 2025

8/10 Good

Mathew

Stayed 5 nights in May 2025