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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Lobby
Outdoor pool
Exterior
Restaurant
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Scripps Mercy Hospital Chula Vista
    ‪3 min drive‬
  • Place, San Diego Bay
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(98 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

Bathroom

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

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About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel in Chula Vista with free breakfast and a 24-hour front desk
An outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Chula Vista San Diego Bay gets good marks from our customers. During your stay, you'll be within walking distance of San Diego Bay. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by car from Petco Park and 8 minutes from San Diego Convention Center
Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 731 out of 1552 reviews
Rating 8 - Good. 352 out of 1552 reviews
Rating 6 - Okay. 215 out of 1552 reviews
Rating 4 - Poor. 104 out of 1552 reviews
Rating 2 - Terrible. 150 out of 1552 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred

Stayed 1 night in Sep 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

8/10 Good

laura

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Overall…. Very good for the rate. Very clean. I think the shower is an accident waiting to happen. The tub is slippery and there are no hand bars to grab onto. I believe a person w/ somewhat compromised agility would be challenged. No rubber mats in the bathroom to put on the bath tub floor.
Stayed 3 nights in Sep 2025

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Travelled with family
The beds were uncomfortable.No coffee maker in the rooms and the breakfast room did not open until 7am.
Stayed 2 nights in Sep 2025

6/10 Okay

Raquel

Business traveller
Liked: Cleanliness, property conditions & facilities

Hmmmm....

The front desk agent during the day is a very nice gentleman very very kind and very accommodating the area is nice because there are a lot of restaurants there's a grocery store across the street there's plenty of food in the area within walking distance. And it's close to the highway however I decided to stay another night and the evening supervisor was very unkind and very sarcastic when I was placed in room 239 and the lock did not lock and I did not feel safe and it was frustrating for me because I was here for work and to study and I had to go back and forth multiple times to the front desk to get an accommodation and I expressed that it was frustrating and the supervisor had the audacity to tell me he was frustrated also. How are you frustrated when I'm the one in the room that's not safe because the door doesn't lock how is it frustrating for you when I'm the one paying to stay somewhere and I deserve to have what I pay for the best of the best I don't understand how people get certain positions with bad attitudes and bad Rapport and decorum!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Merle

Stayed 1 night in Sep 2025

10/10 Excellent

Juanita Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, plenty of parking. &
Stayed 2 nights in Sep 2025

10/10 Excellent

Cesar

Stayed 1 night in Sep 2025

10/10 Excellent

Karla, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort bed, all the services working good. Many restaurants around. Trolley and buses close to the property
Stayed 1 night in Sep 2025

10/10 Excellent

Ismael

Stayed 1 night in Aug 2025

8/10 Good

Rosemary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service

Place of hotel

Friendly service with good prices at an affordable hotel. There’s a nice restaurant nearby that fits the budget.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 3 nights in Sep 2025

10/10 Excellent

Jose C

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
certainly clean, nice people, restaurants and shops nearby kink staff,
Stayed 2 nights in Sep 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2025

10/10 Excellent

Aalyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mauro, woodburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$
Stayed 1 night in Sep 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 1 night in Aug 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to spend a day or two. Hot water wasn’t working but not bad for the price
Stayed 1 night in Aug 2025

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Alma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025