SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Naval Base San Diego
    ‪4 min drive‬
  • Place, San Diego Convention Center
    ‪9 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(95 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(80 reviews)
  • Sleeps 4
  • 2 Queen Beds

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Similar properties

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel with free breakfast, near San Diego Bay
An outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Chula Vista San Diego Bay gets good marks from our customers. During your stay, you'll be within walking distance of San Diego Bay. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from San Diego Bay and 8 minutes from Petco Park
Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Reviews

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 711 out of 1517 reviews
Rating 8 - Good. 343 out of 1517 reviews
Rating 6 - Okay. 209 out of 1517 reviews
Rating 4 - Poor. 107 out of 1517 reviews
Rating 2 - Terrible. 147 out of 1517 reviews

Reviews

10/10 Excellent

Daniel

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smell very nice
Stayed 2 nights in Aug 2025

6/10 Okay

Delia

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Kymbat

Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast limited choises, staff is
Stayed 4 nights in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Decent
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
It was a quiet and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

angel

Stayed 1 night in Jul 2025

4/10 Poor

Viktor

Stayed 2 nights in Aug 2025

6/10 Okay

Jeffrey

Very average
Stayed 2 nights in Aug 2025

10/10 Excellent

Murat

Stayed 1 night in Aug 2025

2/10 Terrible

Salim

Stayed 1 night in Aug 2025

8/10 Good

Damon

Business traveller, Travelled with partner
This hotel is an average choice. If you’re looking for a clean and affordable place to stay, it’s not a bad option. As they say, you get what you pay for.
Stayed 5 nights in Jul 2025

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman from the front desk is great!
Stayed 3 nights in Jul 2025

4/10 Poor

Melissa, Wooster

Business traveller
Disliked: Cleanliness
The room smelled moldy and damp. The area was sketchy to say the least. I did not feel safe walking around there. When I arrived, they charged me for my room and said it didn't go through so they charged again resulting in a double charge on my card. Then when the next person came in on staff they charged me again! They literally double charged me for an already overpriced room. This took up hundreds of dollars from my balance that I needed for this trip. When I tried to get irlt resolved they said nothing they can do that the charges will just drop off in several days. Seriously very inconvenient. I would not recommend this place.
Stayed 3 nights in Jul 2025

6/10 Okay

Melissa

Liked: Staff & service
The price was good but the shower was way too hot even when you turned it on to cold. The bed was comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Pleasant!

It was a lovely stay. Everything was so clean and pleasant. It made me wish we were staying for more than one night.
Stayed 1 night in Jul 2025

6/10 Okay

Veronica Leon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The bed was not very comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosalinda

Stayed 2 nights in Jul 2025

10/10 Excellent

Ruth

Liked: Amenities
Everything was pretty good
Stayed 3 nights in Jul 2025

6/10 Okay

Wade

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff argued with how to check me in which was weird. They didn't argue with me, just with each other. The breakfast was really nice and clean, though the staff was not pleasant, though. I received a text to check out online, which I thought was convenient, but when I verified that's the process with the desk staff, she argued randomly that I was wrong and that this hotel isn't with Best Western and that I needed to turn my key in to check out and get a deposit back. That's truly not in line with the industry, but I did what she said. I'm not sure why everyone was in a dismal mood, but the property was adequate. The bed, pillow, water pressure, room temperature, tv were really great. I wish the staff dispositions were as pleasant as the property.
Stayed 6 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at. Very convenient location. Everything is close by! Only 18 minutes from the zoo and 15 min from sea world. Food options are walking distance. Market is only a walk away!
Stayed 3 nights in Jul 2025

10/10 Excellent

ethan

Stayed 2 nights in Jul 2025

10/10 Excellent

Ralynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the staff checked in to make sure everything was ok. Traveling alone, this was a bonus, feeling safe and looked after. I am always very pleased when i stay there 2 or 3 times a year to visit my family
Stayed 2 nights in Jul 2025

6/10 Okay

Heintje

Liked: Staff & service
Might be better to have a wood floor instead of a carpet. Some area of the carpet was ripped.
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Stayed 1 night in Jul 2025