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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Lobby
Exterior
Outdoor pool
Reception
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪3 min drive‬
  • Place, San Diego Bay
    ‪4 min drive‬
  • Place, Chula Vista Bayside Park
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪16 min drive‬

Room options

View all photos for 1 King Bed, Nonsmoking

A hotel room with two beds, a desk, a chair, a TV, and artwork on the walls.

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a bedside table with a phone, and two framed artworks on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A shower area with a handheld showerhead, a wall-mounted faucet, and a grab bar for support.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(117 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(92 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

An outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and multilingual staff assistance are onsite.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Chula Vista San Diego Bay gets good marks from our customers. During your stay, you'll be within walking distance of San Diego Bay. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Chula Vista Center and a few minutes from San Diego Bay
Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (117 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 841 out of 1735 reviews
Rating 8 - Good. 391 out of 1735 reviews
Rating 6 - Okay. 232 out of 1735 reviews
Rating 4 - Poor. 122 out of 1735 reviews
Rating 2 - Terrible. 149 out of 1735 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gabe

Liked: Cleanliness, amenities, property conditions & facilities
Good stay, clean rooms and the staff very helpful and respectful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so nice!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities
Great stay-comfortable, clean room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Bianca

Liked: Amenities, property conditions & facilities
Clean, quiet, good area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE, CLEAN ROOM WITH ATTENTIVE STAFF
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

chizomanze

Great stay,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Gilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is nice, good customer service,dining options near the hotel .
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

GERARDO

Liked: Cleanliness
room was clean and staff friendly
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Staff was great
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Annie Liza

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good customer service and staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, nice room with microwave and fridge. Staff was very attentive, friendly, and welcoming.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms ,staff very nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, room comfort
Amazing stay and surpassed all expectations I had by large margins. Truly beyond what I expected for a place as cheap as it was.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Location to the city was easy as tram stop just down the road. Big comfy bed, the room had everything we needed. Breakfast basic but good. Staff on reception were great and very helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Mar 2026
Verified

8/10 Good

kassandra

Liked: Cleanliness
Room was fine, and pretty clean. The area is okay, too. Stayed for a couple of days during a busy week. The staff was very nice and friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff and clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super kind for letting us check in early! A memorable stay for sure!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Mauro

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean The fro t desk staff was great! Fridge was cold and ready for our drinks. The water was hot for showers. Everything was perfect.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated rooms, bed was comfortable, friendly staff. Breakfast was ok, no eggs though. Great value!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes it did and we managed quite well.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Peggy

Clean rooms just need bathroom updates. Location i
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room close to tram and restaurants
Stayed 1 night in Oct 2025