SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Lobby
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
699 E St, Chula Vista, CA, 91910
  • Chula Vista Center
    ‪2 min drive‬
  • Naval Base San Diego
    ‪5 min drive‬
  • San Diego Convention Center
    ‪8 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪18 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel in Chula Vista with free breakfast and a 24-hour front desk
An outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and free breakfast are onsite.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Chula Vista San Diego Bay gets good marks from our customers. During your stay, you'll be within walking distance of San Diego Bay. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by car from Petco Park and 8 minutes from San Diego Convention Center
Free breakfast is served. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

Guests are served free breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 621 out of 1389 reviews
Rating 8 - Good. 319 out of 1389 reviews
Rating 6 - Okay. 192 out of 1389 reviews
Rating 4 - Poor. 97 out of 1389 reviews
Rating 2 - Terrible. 160 out of 1389 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was pleasant is stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

5/10

It was okay the add said it had breakfast but there was no breakfast which was disappointing. Not so cool. The people upstairs would make noise all night long it was pretty annoying.
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Stayed 1 night in Jan 2025

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome time

great place to stay
Stayed 1 night in Jan 2025

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome and very helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person very nice and helpful
Stayed 1 night in Nov 2024

6/10 Okay

Sharlett

Travelled with family
Liked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Olaoluwa

Disliked: Staff & service
The customer service by the kitchen staff and front desk staff can be significantly improved.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at night and Angel was very friendly with excellent customer service, he attended us and helped us without problem.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sonia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager knocked on my door at 6 am to ask me to let him in the because there was a leak in the downstairs unit.. it was a lie and he disturbed my moment for something really insignificant
Stayed 1 night in Dec 2024

10/10 Excellent

Trestin

Stayed 1 night in Jan 2025

4/10 Poor

Marcos

Tv not working well
Stayed 1 night in Jan 2025

4/10 Poor

Shawn, San diego

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The staff was very rude was not attentive or respectful of my needs or requests
Stayed 9 nights in Jan 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Better than I expected for 2 stars. Clean, comfortable lots of free tv English stations. Especially comfortable beds.
Stayed 1 night in Jan 2025

2/10 Terrible

nydia

Stayed 1 night in Jan 2025

10/10 Excellent

Trestin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was fine; clean, normal size, bed was comfortable, staff was professional, no issues during my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Nadia

Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine room is clean no issues
Stayed 1 night in Jan 2025

8/10 Good

Carolynn

Stayed 1 night in Jan 2025

10/10 Excellent

FrankDogg70

Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice when we arrived
Stayed 1 night in Jan 2025

2/10 Terrible

Diana

Disliked: Staff & service, property conditions & facilities, room comfort

No hot water

This is the second time we stay there and the first time they cut off the water. And this time there was no hot water. I got sick since it was cold and I had to take a cold shower. When I told the person at the front desk he didn’t seem to care.
Stayed 1 night in Dec 2024