2/10 Terrible
Stacie
11 Mar 2025
Highly disappointed in this experience, booked 1 night before cruise while traveling with family for mother-in-laws 75th bday. Checked out shortly after arrival & moved a few blocks to Hilton Garden Inn due to finding a cockroach in our room, while also not impressed by room stench, filthy carpets, hole behind loose baseboard with wiring running to outlets along floor & around doorway. Can honestly say this is the first negative review I’ve ever posted. As the spouse of a 28yr military veteran, we’ve stayed in countless hotels during our many moves including tropical climates such as Hawaii/Tampa without issue. Have made several attempts to contact management for refund, yet continue to get the run-around. It’s worth spending a little more money for a good nights sleep & some peace of mind.