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Holiday Inn Columbia East by IHG

3.0 star property

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Photo gallery for Holiday Inn Columbia East by IHG

Exterior
Exterior
1 bedroom, premium bedding, pillow-top beds, desk
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Free airport shuttle
  • Gym

Explore the area

Map
915 Port Way, Columbia, MO, 65201
  • Women's and Children's Hospital
    ‪3 min drive‬
  • University of Missouri
    ‪9 min drive‬
  • Mizzou Arena
    ‪9 min drive‬
  • Columbia, MO (COU-Columbia Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Double Beds, Accessible (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed (Leisure)

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Hearing, Mobility Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed, Accessible (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Single Bed, Accessible (Hearing Accessible)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 Single Bed, Accessible, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Single Bed, Accessible, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 Single Bed

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Single Bed, Accessible (Hearing, Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Single Bed, Accessible (Hearing, Accessible Tub)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Single Bed, Accessible (Hearing, Mobility Tub)

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 Single Bed, Accessible (Hearing, Mobility Tub)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Columbia East by IHG

Hotel in Columbia with airport shuttle service and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn Columbia East by IHG offers 126 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Columbia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Columbia East by IHG. During your stay, you'll be within walking distance of Eastport Park. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Eastport Park and Liddell Dam
  • Free airport shuttle service
Holiday Inn Columbia East by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Columbia East by IHG. A roundtrip airport shuttle is free during limited hours. Free self parking is available.

This 3-star Columbia hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Kem's Restaurant and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 8:00 AM to 10:00 PM
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3 to 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kem's Restaurant and Bar

Things to do

  • 24-hour gym
  • Games
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3 to 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, sofa beds, and onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Columbia East by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Columbia East
Holiday Inn Hotel Columbia East
Holiday Inn Columbia East Hotel Columbia
Holiday Inn Columbia East Hotel
Inn Columbia East Hotel

Holiday Inn Columbia East by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 989 reviews
Rating 8 - Good. 299 out of 989 reviews
Rating 6 - Okay. 116 out of 989 reviews
Rating 4 - Poor. 61 out of 989 reviews
Rating 2 - Terrible. 36 out of 989 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric, Housrton

Stayed 1 night in Mar 2025

6/10 Okay

Jeanne

Travelled with family
Disliked: Room comfort

Very nice staff.

Two night stay. No hot water the first morning. Better the second morning. Various electrical outlets had no power going to them - even after pushing reset buttons. Safety lock on the door had a screw missing and every time the microwave was used to warm up water for tea, the provided cup had a burn mark. Very dangerous.
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice staff. Low water pressure and sheets mediocre.
Stayed 1 night in Mar 2025

6/10 Okay

Martha

Stayed 1 night in Mar 2025

8/10 Good

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 5 nights in Feb 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Jan 2025

6/10 Okay

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok hotel but you"ll be charged $50 deposit

OK hotel, but after 6 days I'm still waiting for a $50 deposit refund that I was charged for "possible incidental charges" that we did not have.
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff from the front desk to the restaurant staff were fantastic! Wonderful experience all around.
Stayed 1 night in Jan 2025

10/10 Excellent

Isabelle

Stayed 1 night in Feb 2025

10/10 Excellent

Alondra

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Would not recommend unless traveling alone

Bathroom was dirty dust all over the walls and stained carpet. Apparently, our neighbors did not appreciate us, singing, happy birthday and started pounding on the walls and proceeded to do that with every laugh or noise for 2 hrs until we decided it wasn’t worth a headache and went to bed earlier than planned.
Stayed 1 night in Jan 2025

10/10 Excellent

mohammed

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Jan 2025

10/10 Excellent

Dakyn

Stayed 2 nights in Nov 2024

6/10 Okay

Michelle

Travelled with family

Decent … prob overpriced

Dates but fine . Slight smell that was not pleasant in room. Bathroom very dated with shower curtain and old tub
Stayed 1 night in Dec 2024

10/10 Excellent

Contessa

Travelled with family
Liked: Amenities
The staff was nice and helpful
Stayed 2 nights in Nov 2024

6/10 Okay

Deb

Travelled with family
Liked: Amenities
Kind of run down. Friendly staff, but our room is pretty gross
Stayed 2 nights in Nov 2024

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

William

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Two nights in utter frustration.

Based on earlier reviews we expected so much better. We had room 417, constant AC at 63 degrees; maintenance man could not fix; then room 418, too hot and unable to repair; moved to room 415 - finally! Lamp shade cracked and shabby, clock not working in two rooms and same two rooms had non working frig; linens clean and white, mattresses worn. I’m on crutches and 79 years old so husband did all the moving from room to room. Every failure was facility management problem - not local employees. Quite frankly we should receive a refund. Holiday Inn Express Corp should be held accountable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
City shuttle goes to/from Mizzou games, which was very convenient for us considering the major snowstorm that hit. Staff was great. Place is clean. Rooms might be a little dated compared to Marriotts, but it was a great value for the price.
Stayed 1 night in Nov 2024

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty shabby room

The bed was worn out and sunken in. The couch was ragged. The carpet was unraveling and filthy. Turned my white sock brown. The curtains were half way ripped down. It smelled like an old dirty place. We were exhausted so we literally fell into the beds. That was the only reason we didn’t leave. I paid what I consider a ridiculous amount for an atrocious room. That was sub-par at best!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Karina, Gresham

Stayed 1 night in Nov 2024

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