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ProfilHotels Mercur

3.0 star property

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Front of property – evening/night
Property preview
Classic Queen Room
Daily buffet breakfast (DKK 180 per person)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
Vester Farimagsgade 17, Copenhagen, 1606
  • Tivoli Gardens
    ‪4 min walk‬
  • City Hall Square
    ‪4 min walk‬
  • Nyhavn
    ‪3 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪11 min drive‬

Room options

View all photos for Superior King Room

Superior King Room

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

9.0 out of 10
Wonderful
(9 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.4 out of 10
Good
(6 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four

Classic Queen Room Four

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.0 out of 10
Good
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.2 out of 10
Very good
(74 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

ProfilHotels Mercur

Hotel with an outdoor tennis court, a short walk to Tivoli Gardens
This smoke-free hotel features an outdoor tennis court, a business center, and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at ProfilHotels Mercur. During your stay, you're just a quick walk from Tivoli Gardens. Enjoy features like free WiFi in public areas, plus a business center and outdoor tennis court.
  • Free WiFi and wired Internet in some public areas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes an outdoor tennis court and bike rentals
  • Within a 10-minute walk of Tivoli Gardens and City Hall Square
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. ProfilHotels Mercur also features tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe.

This 3-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for DKK 300.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

ProfilHotels Mercur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 314 out of 1019 reviews
Rating 8 - Good. 436 out of 1019 reviews
Rating 6 - Okay. 182 out of 1019 reviews
Rating 4 - Poor. 60 out of 1019 reviews
Rating 2 - Terrible. 27 out of 1019 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great bed! However, a bit annoying that someone started playing at the hotel tennis court at 6am in the morning.
Stayed 1 night in Jun 2025

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
Be aware that the hotel is across the street from the screeching regional trains. When the weather is cold, this isn't a big issue, but when it is warm, and the window is open (no AC) then it is. Under these conditions, getting a room at the back of the building is highly recommended. Note that the hotel offers free ear plugs -- that tells you something.
Stayed 1 night in Jun 2025

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

Every thing worked and we were so happy with our stay at Simon Spies’ old hotel the “Mercur”. It’s very central location and wery convenient when you want go out at night.
Stayed 1 night in Jun 2025

4/10 Poor

Thue

Business traveller, Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pricewise it
Stayed 1 night in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Eva

Stayed 4 nights in Jun 2025

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small and minimally equipped room. Good location and decent check in service. Overall however, I would not recommend.
Stayed 2 nights in Jun 2025

8/10 Good

K

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good place, near city center area
Stayed 3 nights in Jun 2025

8/10 Good

jan

Travelled with group
Vi saknade kylskåp/minibar annars bra
Stayed 1 night in Jun 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel conveniently located close to mass transit and walking distance to most. Rooms are basic but clean. One caveat / location is very close to Tivoli which has fireworks on weekend evenings. This made for very loud conditions late at night (also allowed me to figure out why they provide ear plugs in room). Staff was pleasant and helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Charles

Lovely
Stayed 1 night in May 2025

8/10 Good

Erik Juhl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Hasmet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fully functioning sink and faucets, dirty towels, very old and small room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary louise

Stayed 3 nights in Jun 2025

6/10 Okay

Leila

Stayed 2 nights in Jun 2025

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location of hotel, nice breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoy our stay in the Mercur Hotel. We had a triple room that was quite spacious with a large bathroom, refrigerator, air conditioner. We didn’t have an issue with the noise or air conditioning, and did not need to use the provided ear plug. The breakfast was excellent. The location is most convenient- 20 min train ride from the airport and close to many sightseeing and metro, dining and shopping. The staff went above and beyond to help us. Thank you
Stayed 6 nights in Jun 2025

6/10 Okay

william

Stayed 2 nights in Jun 2025

10/10 Excellent

Ulrik

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Jens

Liked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Ajay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, nice spread for the breakfast. Value for money hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wether was very ggod
Stayed 1 night in May 2025

6/10 Okay

Anthony, Melbourne

Stayed 3 nights in May 2025