4/10 Poor
Debra
Travelled with family
22 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
1 and 2 stars for this property.
Really didn't like anything about hotel, front staff most rude; interior all beige and brown - built in 1974 (and still appears to have the same worn, soiled, broken, furnishings, etc.), carpet filthy, peeling wallpaper throughout room (as well as 5 other rooms that our family stayed in), poor ac, shower/tub faucet didn't work well; very noisy 1st floor room next to car parking and the freeway across the street, rude front desk on check in...I asked to change rooms, but no option to change rooms (front desk said I didn't pay extra for a better room).
Had 1 breakfast (buffet)... Was nicely greeted by an overworked male server. However, as there was no self serve coffee - it took a female server about 15 mins to fill my coffee cup and I never got cream as promised by her. No water served. I got up to refill my plate and my settings were being taken away. No refill on coffee, had to get it by the front desk.
5 Stars however the male bartender, for the 3 days that we stayed at this hotel.
A top notch employee! He was pleasant, helpful, knowledgeable, did his job with joy! He stated that he has worked that bar for many many years. Please pass on my thanks to him for a job well done!
Debra
Stayed 3 nights in Sep 2025