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Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 star property

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Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Lobby
1 bedroom, premium bedding, pillow-top beds, in-room safe
Property entrance
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

Map
522 Heritage Rd, Southbury, CT, 06488
  • Southbury Clinic
    ‪5 min drive‬
  • Quassy Amusement Park
    ‪11 min drive‬
  • Candlewood Lake
    ‪27 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Wyndham Southbury

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (1006)
The price is €91
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Wyndham Southbury

About this property

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Colonial hotel with a full-service spa and a golf course
A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers 163 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection. During your stay, you're just a quick walk from Vicinanza Studios & Gallery. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Drinking options include a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to massages, manicures and pedicures, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a golf course, an outdoor tennis court, and a gym
  • Steps from Vicinanza Studios & Gallery and a 3-minute drive from Southbury Dog Park
  • Cats and dogs welcome for a fee
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers its guests a full-service spa, a golf course, and an outdoor tennis court. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. An indoor pool, a seasonal outdoor pool, and a health club are also featured at the boutique Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection. Free self parking is available.

This Colonial Southbury hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
The Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 1 to 100 for adults and USD 1 to 100 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • The Tavern

Things to do

  • 9-hole golf course
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Indoor pool
  • Optional golf privileges
  • Outdoor tennis court
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Vineyard
  • Yoga classes

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Colonial architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 13.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1 to 100 for adults, and USD 1 to 100 for children
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 144 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Travelled with family
Liked: Staff & service, amenities
I love this property and the staff is amazing. Truly. Everyone is nice and welcoming and accommodating. But this is my second stay that I've been less than thrilled with the condition of the room in terms of cleanliness. The first time (a few years back) I was out in a room where I don't think they remade both beds since there was a good amount of hair in one of the doubles. This time nothing was glaringly wrong, it just didn't "feel" clean. I didn't complain or anything, I didn't want to be a bother. But I feel like it's just not as special as it used to be to me. Again, the staff is amazing on property and in the restaurant, so kind!
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place love the staff
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Stayed 1 night in Apr 2025

6/10 Okay

Delories

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was nice and mostly all staff were great. On Friday afternoon my Grandson arrived and other family members. He took his kids to the pool and I shortly followed them, upon my entering I was met by a gentleman worker who approached me asking are you With Them? I was puzzled but when I looked in the pool area they were the only ones of color inside . I replied yes but I have my own room here. After about an hour of watching Parents and their children go from pool to hot tub which happened every day when the sign above the hot tub says clearly 18 yrs old still parents had children in hot tub some even had goggles on. My Grandson and his Fiancé dot in the hot tub and one of the kids walked over to them and was sitting on the side of the hot tub with his foot inside. It was then that the worker came and scolded them about being 18. I preceded to ask the gentleman why did he Not say anything when all the other kids were In the hot tub? And shared the fact that from the moment I walked in he signaled us out. It was very clear that he was prejudice by now all the caucasian families were gone and their were only a couple of Spanish families, he then yells out no kids under 18 are allowed in the hot tub and if caught he would throw them out. Totally unacceptable!!! He tried to apologize only after I shared with him that I had worked at this property for over 20 years and have had many family events and family stays there and had never encountered such rudeness.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Indoor pool and gym . Terrific cleaning service. Property condition is a little worn but overall a great place to stay.
Stayed 5 nights in Apr 2025

8/10 Good

Sheila Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and efficient. The room was very comfortable. However, the walls are thin..could hear people in next room talking and making noise. The doors slam, as well. Very busy, lively hotel. I would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nanichy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the hotel amenities are great like the bar and the pool and hot tub (LOVED the hot tub), but the hotel is very outdated and the floors in our room were very squeaky. the lay out is a little confusing but it has very beautiful scenery and the center courtyard was amazing. if it had a bit of a facelift it would make it much better. there’s also no more than 3 cameras that we spotted and that made feel a little uncomfortable being a woman and the things that can happen in a hotel far from home, i wish it had a little more security. but other than that would definitely return. the staff was also very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect, relaxing girls weekend

Staff was amazing. Room was perfect. Breakfast buffet very satisfying (additional cost) Actually can't wait to visit again
Stayed 2 nights in Mar 2025

6/10 Okay

Mildred

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I enjoyed my visit but the place needs to update the place. The furniture was so old and cracked. The rug was awful and so needs to be changed or cleaned. There was no microwave or a chair to sit.
Stayed 3 nights in Mar 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Lisbeth

Liked: Cleanliness, staff & service
The location was very convenient for where I needed to be. But the common areas especially are showing their age.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we needed to be. Nice hot tub and pool
Stayed 1 night in Feb 2025

10/10 Excellent

renee

Liked: Cleanliness, staff & service, property conditions & facilities
Just the bathroom tub and toilet when we arrived had someone hair everywhere and I had to disinfected it my self
Stayed 1 night in Mar 2025

10/10 Excellent

Marcos

Stayed 1 night in Nov 2024

8/10 Good

Julianmarie

Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2025

10/10 Excellent

Devin, Monson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with an amazing indoor pool and hot tub. Family friendly!
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT GRETTA

Gretta is the best!
Stayed 2 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place, I came in late from an event and the front staff person was able to provide me with a tea bag for hot tea, since I was freezing. Lovely stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Devon

Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025