Red Roof Inn & Suites Middletown - Franklin

2.0 star property

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Exterior
Indoor pool
Lobby
Lobby
Deluxe Room, 2 Queen Beds (Smoke Free)

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3510 Commerce Drive, Franklin, OH, 45005
  • Place, Cincinnati Premium Outlets
    ‪5 min drive‬
  • Place, Miami Valley Gaming
    ‪6 min drive‬
  • Place, Traders World
    ‪6 min drive‬
  • Airport, Dayton, OH (DAY-James M. Cox Dayton Intl.)
    ‪46 min drive‬

Room options

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Jetted Tub, Smoke Free)

  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn & Suites Middletown - Franklin

Hotel in Franklin with a 24-hour front desk and an indoor pool
Along with an indoor pool, this smoke-free hotel has coffee/tea in a common area and a business center. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and a computer station.
Red Roof Inn & Suites Middletown - Franklin offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
During your stay at Red Roof Inn & Suites Middletown - Franklin, you'll be within walking distance of Atrium Medical Center. Free WiFi in public areas, an indoor pool, and a business center are available.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business center, a computer, and a lobby fireplace
  • Just a 2-minute drive from Atrium Medical Center and 6 minutes from Traders World
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Red Roof Inn & Suites Middletown - Franklin. Parking is available for a fee.

This Franklin hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1993
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Hotel Franklin Middletown
Red Roof Inn Middletown Franklin
Red Roof Inn Middletown Franklin Hotel
Red Roof Inn Middletown
Hotel Red Roof Inn & Suites Middletown - Franklin Franklin
Franklin Red Roof Inn & Suites Middletown - Franklin Hotel
Hotel Red Roof Inn & Suites Middletown - Franklin
Red Roof Inn & Suites Middletown - Franklin Franklin
Red Roof Inn Suites Middletown Franklin
Red Roof Inn Middletown Hotel
Red Roof Inn Middletown Franklin
Red Roof Middletown Franklin
Red Roof Inn & Suites Middletown - Franklin Hotel
Red Roof Inn & Suites Middletown - Franklin Franklin
Red Roof Inn & Suites Middletown - Franklin Hotel Franklin

Reviews

Red Roof Inn & Suites Middletown - Franklin Reviews

6.8

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 180 out of 720 reviews
Rating 8 - Good. 192 out of 720 reviews
Rating 6 - Okay. 137 out of 720 reviews
Rating 4 - Poor. 88 out of 720 reviews
Rating 2 - Terrible. 123 out of 720 reviews

Reviews

8/10 Good

Coretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad visit

Overall, the visit was good on July 26-27. The check in and check out at the Kiosk was ok, but at times it seemed a hard to hear the staff. Both Jeremy and Mia were awesome, they were both polite and didn't mind repeating themselves. The rooms were clean and quiet. Parking was a little tight for big vehicles.
Stayed 1 night in Jul 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN!

I went to check in to be told they canceled one of my rooms. We finally got into a room and it was FILTHY!!!! The shower had no soap to wash your hands let alone shower with, 1 towel for a room of 4 adults!! The shower head had water running down the inside of the wall. The jacuzzi tub was BLACK around the jets. Looked like had not been cleaned in YEARS!! Turned the jets on and there was BLACK CHUNKS OF MOLD CAME OUT!!!! I attempted to go to sleep only to be woken up multiple thinking I had something crawling on me, just to wake up in the morning with bites on my legs! I will NEVER AGAIN IN MY LIFE STAY HERE! It was the WORST stay I have ever had!!
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outdated but not too much to be bad.
Stayed 1 night in Jul 2025

10/10 Excellent

mary'evelyn

Liked: Amenities
Phenomenal
Stayed 1 night in Jul 2025

10/10 Excellent

mary'evelyn

Travelled with partner
Liked: Amenities
Pool
Stayed 1 night in Jul 2025

6/10 Okay

Jim

Travelled with family
Liked: Staff & service
Disliked: Amenities
Red Roof Inn & Suites Middletown - Franklin is not the best motel, it’s not the worst. The room was large and fairly clean and not too expensive and the staff was friendly so if that’s what you’re looking for then this is the place. A remote human in a robot iPad screen checks you in but if anything goes wrong there is an actual human onsite. The lobby and stairwell smell of cigarettes and slight mold, there is no elevator and we could never get on their wifi but as I said, we were just looking for a large, inexpensive room with two beds to throw our things in and sleep at night so Red Roof Inn worked for our needs.
Stayed 2 nights in Jul 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Jul 2025

2/10 Terrible

Brennis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly, had to register with a virtual screen that was hard to understand, dirty, no elevator, hot, noisy, could hear everything our neighbors said.
Stayed 1 night in Jul 2025

8/10 Good

Rebekah

Liked: Staff & service, property conditions & facilities, room comfort
My friend and I had a good stay...The pool was salt water. We didn't get a Continental breakfast and the coffee they did offer was barely warm...But we would stay again.
Stayed 1 night in Jul 2025

4/10 Poor

Nathan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The room we stayed in was great. They were all very friendly and helpful. You could tell they have done remodeling. Its not like alot of the complaining.
Stayed 2 nights in Jul 2025

2/10 Terrible

Melissa

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No attendant, anyone can enter the property and come and go. Filthy, moldy, smell is horrible. We didn't stay.
Stayed 2 nights in Jun 2025

8/10 Good

Summer

Stayed 1 night in Jun 2025

6/10 Okay

Margaret

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled like urine and the faucet did not work on the shower.
Stayed 1 night in Jun 2025

4/10 Poor

Tammy

Stayed 1 night in Jun 2025

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is done through a video chat with someone who is not on property. Did not see anyone working when we arrived. The lobby area had a strong unpleasant odor. There is no elevator. Our room was 86 degrees upon arrival and smelt like the lobby but worse since it was hot and more contained. Opened the fridge to see black mold along the seal and noticed the fridge was not plugged in so it smelt badly. We did immediately request to cancel our reservation. We did have to contact Expedia through Chat and they were unable to speak with anyone about a refund so it has been escalated to their offline team so we are currently waiting for a response.
Stayed 2 nights in Jun 2025

2/10 Terrible

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel has roaches

We needed a place to stay due to our AC went out at home so out of desperation during these 95+ degree days we had to get a hotel room… we had very little money and got what we could afford… we get there go in and wasn’t in the room for 5 mins and seen a roach… asked for an immediate refund to find something else b/c like I said we didn’t have a lot of money and didn’t have it to get a different hotel… they told us we had to wait until morning to get a refund from the manager. we had no choose to stay.. they gave us a different room.. at this point it’s was about 1 am… the next morning my husband went down to ask for a refund they the person just avoid the question and told my husband they was aware of what was seen… they wouldn’t make it right
Stayed 3 nights in Jun 2025

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

tim

Travelled with family
Disliked: Cleanliness, amenities
Absolutely would not stay here again or recommend. I normally dont leave a review but since it popped up and asked. For a non smoking hotel it was almost unbearable with all the smoke in the hallways. Ive been in smoking bars with less smoke. When we got to rooms they felt damp, and sheets where dirty and stained. We had to strip beds and take bedding to the front in order to get another set. Not enough towels and they asked for them to be returned (we had to take to desk instead of being brought to room)before you could get more. Staff over all seemed like they were being bothered when we needed anything. I remember back in day red roof being a decent and nice, guess those days are gone. But if the event that brought use there returns we will not be staying there again.
Stayed 4 nights in Jun 2025

6/10 Okay

Melissa

Business traveller
Liked: Cleanliness, room comfort
Too much staff onsite to not have a human being at the check in. I found it rude and off putting to have a manager (twice) stare at me while I was checking in, they are just sitting down at the chair in the lobby. I thought the room size was fine however, I could hear every single foot stuff outside my door. I could hear every laugh every bump of the house keeping cart. Getting ready in the morning staff were cleaning rooms before ten am. Very loudly. There was a gap under the door. You could hear everything going on outside. I got to the point I had to turn my music on just to drown out the staff who was walking up and down the hallways all morning before checkout. And yes it was staff walking up and down up and down. The virtual man who checked me in was fine, he was the best part of the experience and he wasn’t even there. not sure what back room he’s being kept in or if he was even close by. Human beings want human interaction for business transactions I will not be staying at this hotel again in future, and will be removing it from my list of places to stay. No more humanless check-ins. If you do have to stay here, ask for a room away from the front desk and preferably on the second floor. I’ve stayed close to the front desk before and never had that much noise.
Stayed 1 night in Jun 2025

6/10 Okay

Marc

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Alicia

Stayed 1 night in Jun 2025

2/10 Terrible

Felicia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025