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Candlewood Suites Decatur Medical Center by IHG

2.5 star property

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Photo gallery for Candlewood Suites Decatur Medical Center by IHG

Exterior
Property amenity
Food court
Outdoor pool
BBQ/picnic Area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
601 W Thompson St, Decatur, TX, 76234
  • Wise Health System
    ‪5 min walk‬
  • Wise County Heritage Museum
    ‪10 min walk‬
  • Wise County Courthouse
    ‪2 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Room amenity

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Candlewood Suites Decatur Medical Center by IHG

Hotel in Decatur with a fitness center and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Candlewood Suites Decatur Medical Center by IHG offers 82 accommodations with DVD players and safes. Televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers.

This Decatur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they enjoy the overall property condition at Candlewood Suites Decatur Medical Center by IHG. During your stay, you're just a quick walk from Wise Health System. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 8 minutes by foot from Wise Health System and a 3-minute drive from Wise County Courthouse
  • Pets welcome for a fee
Candlewood Suites Decatur Medical Center by IHG offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Decatur Medical Center by IHG. Self parking is free.

This Decatur hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • 775 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Decatur
Candlewood Suites Hotel Decatur
Candlewood Suites Decatur Hotel

Reviews

Candlewood Suites Decatur Medical Center by IHG Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 150 out of 279 reviews
Rating 8 - Good. 71 out of 279 reviews
Rating 6 - Okay. 32 out of 279 reviews
Rating 4 - Poor. 15 out of 279 reviews
Rating 2 - Terrible. 11 out of 279 reviews

Reviews

8/10 Good

antonio

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Garrett

Stayed 1 night in May 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room we booked was not available. If not for my persistence & help of the clerk we would have been stuck in a room too small
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk staff

Nancy at the front desk was amazing. I also had a problem with the booking but Cross at the front desk was able to get it all worked out. The front desk staff is amazing and will work to solve all problems.
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Stayed 1 night in Jan 2025

10/10 Excellent

Raenell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised to learn no breakfast was served at this hotel. Staff was friendly and very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Ann marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it for an overnight while driving. Very comfortable and not crapped all overall excellent stay
Stayed 1 night in Nov 2024

4/10 Poor

judy

Travelled with partner
Liked: Staff & service
Room smelled like old grease being cooked. Lights outside on side walk way were burned out.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com Saved our 4th of July

We booked a different location in town, but arrived to find several key issues that were very important to us & why we booked there. Hotels.com & local property management allowed us to stay at a sister property literally 500 yards away that was perfect! Great room, mini kitchen we weren’t expecting, pool was great, quiet, all the things you hope for during a hotel stay. Thanks for saving our 4th of July!
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita, Wichita Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service she helps me a lot
Stayed 1 night in Jun 2024

10/10 Excellent

Linda, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and safe. Traveling solo always nice to find places like this.
Stayed 10 nights in May 2024

2/10 Terrible

Don

Disliked: Staff & service
This was my 2nd time staying at this place. My 1st visit was Summer 2023. That visit was perfect but my recent visit was a major deal-breaker. Checking in didn’t go well at 3:30pm. The clerk was very stern with the way she spoke to me. Instead of welcoming me to the hotel I was attacked with comments relating to the $250 smoking policy and the construction going on. When I got to my room I noticed a lot of banging and construction work going on. More than I expected. I was frustrated cause I just drove 10 hours straight from Taos NM to Decatur. I was wanting to kick back and relax. But instead I got to hear BANG BANG BANG from hammers near my room. I walked down to the lobby at 3:45pm. I asked the clerk when the construction would stop. She said 6pm. So I went out for diner to buy some time but when I returned at 6:30pm the construction was still going on. I am a retired military vet and I have never experienced like this before. I am still frustrated with the hotel cause I paid good $$ for a nice quiet room. I also wanted to make note that this hotel is on an island. No restaurants are walking distance. You will need a car to get anything to eat. I will gladly remove this review if I am comp’d a free room for my inconvenience. Its sad cause I really like this hotel chain. I plan to stay at Candlewood in Amarillo in a few weeks but hopefully I will have a better experience
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Dtay

Loved the friendliness of the staff as I checked in and while going and coming. The room was very clean and had no issues.
Stayed 2 nights in May 2024

4/10 Poor

staci

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Stephen

Stayed 1 night in May 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was very helpful. The beds were a little hard but over all it was nice
Stayed 2 nights in May 2024

10/10 Excellent

Heather

Stayed 1 night in Apr 2024

6/10 Okay

myles

Stayed 1 night in Apr 2024

10/10 Excellent

Chuck

Stayed 2 nights in Feb 2024

2/10 Terrible

James

Disliked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Michiel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dean

Stayed 1 night in Nov 2023

10/10 Excellent

Hallie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023