2/10 Terrible
Derrick
Travelled with family
21 Mar 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first got to my hotel room I was not impressed with the front desk and no one was at the front desk almost every time I went down there for anything. However my room was a nice layout, older, but spacious. But, I noticed what I thought might have been a rash from the soap or the water and blew it off. I kept having the rash and now bumps that I am now being told appear to be bed bugs. I did a zoom call and was told that it appeared to be that or scabies... I am on an antibiotic treatment now but they are not clearing up much at all. I called and was hung up on and I had a girlfriend call to discuss the matter and the second she mentioned the room number she was hung up on immediately. I noticed about forty mattresses outside the hotel dumpster as well. I have never had anything like this happen before. I didn't complain but I realized my flight was later than I planned so I asked the front deskif there was any w2ay I could stay till six pm and they charged me for a full day knowing that I was only three hours passed the late checkout the said they do free but I got charged a full night and day more. Please just check your beds though.
Derrick
Stayed 4 nights in Mar 2025
