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Residence Inn Durango Downtown

3.0 star property

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Photo gallery for Residence Inn Durango Downtown

BBQ/picnic Area
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
21691 Highway 160 West, Durango, CO, 81301
  • Place, Animas River Trail
    ‪5 min walk‬
  • Place, San Juan National Forest Supervisor's Office
    ‪7 min walk‬
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪8 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(12 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Bedroom (Hearing Accessible)

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Bedrooms (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Bedrooms (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(12 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(27 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Hotel & Suites Durango Downtown by IHG
  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 1,003 reviews
The price is €101
includes taxes & fees
5 Apr - 6 Apr
Holiday Inn Hotel & Suites Durango Downtown by IHG

About this property

Residence Inn Durango Downtown

Along with an indoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and a children's pool are onsite. Housekeeping is available on request.
Residence Inn Durango Downtown offers 66 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Durango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Residence Inn Durango Downtown gets high marks from our customers. During your stay, you're just a quick walk from Animas River. Features include free WiFi in public areas, plus an indoor pool and a 24-hour gym.
  • Free full breakfast offered
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Animas River and San Juan National Forest Supervisor's Office
  • Pets welcome for a fee
Residence Inn Durango Downtown offers its guests a children's pool, an indoor pool, a hot tub, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. The business-friendly Residence Inn Durango Downtown also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Durango hotel.

Guests are served free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Basketball
  • Children's pool
  • Hot tub
  • Indoor pool
  • Volleyball

Family friendly

  • Children's pool
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet (89 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a one-time cleaning fee of USD 75
  • Maximum 2 (weight limit: 65 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.46 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.9 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 11.46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Durango Marriott
Durango Residence Inn
Marriott Durango
Marriott Residence Inn Durango
Residence Inn Durango
Residence Inn Marriott Durango
Residence Inn Marriott Durango Hotel
Residence Inn Durango Hotel Durango
Durango Downtown Durango
Residence Inn by Marriott Durango
Residence Inn Durango Downtown Hotel
Residence Inn Durango Downtown Durango
Residence Inn Durango Downtown Hotel Durango

Residence Inn Durango Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 240 out of 460 reviews
Rating 8 - Good. 123 out of 460 reviews
Rating 6 - Okay. 57 out of 460 reviews
Rating 4 - Poor. 21 out of 460 reviews
Rating 2 - Terrible. 19 out of 460 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Anneliese

Travelled with family
Liked: Cleanliness, staff & service
Room was spotless and staff was very friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were greeted by John who made us feel like he had been awaiting our arrival the whole day. John was happy, kind and had the warmest and friendliest smile I have seen all that day! After an 8 hour drive with kids, it was truly wonderful to feel so welcomed. Breakfast was great every morning and the two ladies who were working each morning were so kind and friendly too! Each morning staff member welcomed us down like they made breakfast just for me and my kids. I have never felt so welcomed in a hotel before! This was one of the greatest hotel experiences I have had in a very long time! I will definitely book this hotel on my return.
Stayed 2 nights in Dec 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really charming hotel. Very friendly staff across the board - we interacted the most with Pablo, John, and Brandi
Stayed 3 nights in Dec 2025

6/10 Okay

Allison

Liked: Staff & service
Disliked: Property conditions & facilities
We found crok
Stayed 2 nights in Nov 2025

6/10 Okay

Kayla, Keene

Travelled with partner
Mostly clean, there was someone else's hair on the ceiling in the bathroom. The walls are paper thin, so we were up all night listening to the neighbors tv, and them walking around.
Stayed 3 nights in Nov 2025

6/10 Okay

Linda

Travelled with family
Place was ok but needs updating. Had to request room service, healthy breakfast choices were limited, further from center of town than described. Extra charge to park a vehicle but impossible to get around without one. Two bedroom suite was spacious with nice kitchen.
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Shiva

Stayed 1 night in Oct 2025

4/10 Poor

kevin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The room above us started banging and making a lot of noise at about 2:30 am. Around 3:30 am I called the front desk to complain. The noises finally stopped around 4:00 am. When I spoke to the front desk in person in the morning it was the same staff that I talked to at 3:30 am. He said “they should know better”, and that they were extended stay guests. He told me that it shouldn’t happen again for the next night. He seemed very dismissive and unprofessional towards me and the whole situation.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lloyd

Stayed 1 night in Aug 2025

4/10 Poor

Ron

Liked: Staff & service
Our room was just outside of the patio where the grill and setting was. People were partying way past 2:00am . It was so loud we couldn’t sleep. Paid way too much money for such inconvenience . Very poor customer service and management
Stayed 2 nights in Aug 2025

6/10 Okay

scott

Travelled with partner
Liked: Cleanliness, staff & service
Pool not working, refrigerator not working, staff helpful but limited. We ruined our leftovers, some groceries. Seriously 10.00 parking fee is bs Will not stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Stayed 2 nights in Aug 2025

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The front desk staff was really great! The coffee was really great, the breakfast was above average (egg white fritt for the win) and the staff was super nice and helpful. Loved this location and would highly recommend for anyone traveling through Durango.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 4 nights in Jul 2025

2/10 Terrible

Stephanie

Travelled with family and small children
Disliked: Amenities
I booked through Expedia and everything was great I got to the Hotel and the guy behind the Counter, John, told me that they didnt have a room for me even though i had confirmation of a room and my payment went through. He also told me that the 3rd party over booked and there was nothing he could do. So, I called the Expedia and straightened it out and they contacted the hotel and the hotel was actually the ones that over booked by not updating their website. Expedia was able to get my payment back and helpful in resolving the issue.
Stayed 1 night in Jul 2025

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was considerably better than other hotels. The fire alarm at midnight was inconvenient and apparently not all that necessary. This is a nice hotel and I recommend it.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family

Evening Staff was excellent!

Within walking distance of train depot and great restaurants. Evening staff was extremely helpful and attentive to needs of guests…made recommendations, gave directions, etc. Morning staff was just the opposite. Breakfast was a joke … there was one lady attempting to do everything…she was doing her best but she needed help to ensure all guest was served in a timely manner.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2025

6/10 Okay

john

Liked: Cleanliness
Disliked: Property conditions & facilities
A little bit dated. Room was spacious.
Stayed 3 nights in Jun 2025

6/10 Okay

James

Travelled with family
Liked: Staff & service, room comfort

Overpriced Option

We enjoyed the extra room of their 2bdrm suite but given the pool was cold and dark (not family friendly), no ice machines available, parking available only at an extra charge, breakfast was hit and miss for a Residence Inn was vastly overpriced.
Stayed 3 nights in Jun 2025

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We went to check in to this hotel that we had previously reserved. When we arrived late afternoon, we were informed that they did not have available rooms and sent us to a sister hotel down the street. This has never happened before and it was very disappointing. Never trust your reservations at this hotel, even if it is prepaid like ours was.
Stayed 1 night in Jun 2025

10/10 Excellent

Delibra

Stayed 1 night in May 2025