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Quality Inn Horseheads

2.5 star property

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Photo gallery for Quality Inn Horseheads

Outdoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
Lobby
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
2666 Corning Rd, Horseheads, NY, 14845
  • Place, Museum at the Depot
    ‪20 min walk‬
  • Place, Elmira College
    ‪14 min drive‬
  • Place, Watkins Glen State Park
    ‪29 min drive‬
  • Airport, Elmira, NY (ELM-Elmira - Corning Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(59 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Horseheads

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Quality Inn Horseheads offers 99 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Horseheads hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Quality Inn Horseheads gets good marks from our customers. During your stay, you'll be within walking distance of Museum at the Depot. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Garcia's restaurant, a family restaurant that serves Mexican cuisine
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Museum at the Depot and a few minutes from Bethany Village
  • Pets welcome for a fee (restrictions apply)
Quality Inn Horseheads offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2443 square feet (227 square meters) and includes conference space. The business-friendly Quality Inn Horseheads also features a vending machine, a picnic area, and coffee/tea in a common area. Self parking is free.

Smoking is allowed in designated areas at this Horseheads hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM.
Garcia's restaurant - This family restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garcia's restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,443 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Weight limit: 40 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Elmira Holiday Inn
Holiday Inn Elmira
Holiday Inn Elmira Hotel
Holiday Inn Elmira Hotel Horseheads Express
Holiday Inn Express Elmira Horseheads
Holiday Inn Express Elmira Horseheads Hotel Horseheads
Holiday Inn Express Elmira Horseheads Hotel
Holiday Inn Express Elmira Hotel
Horseheads Holiday Inn
Holiday Inn Horseheads
Quality Inn Horseheads
Quality Horseheads
Hotel Quality Inn Horseheads
Horseheads Quality Inn Hotel
Holiday Inn Express Elmira Horseheads
Quality
Hotel Quality Inn
Quality Inn Hotel
Quality Inn Horseheads
Quality Inn Hotel Horseheads

Quality Inn Horseheads Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Krystina

Stayed 2 nights in Jan 2026

10/10 Excellent

Krystina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Very clean. The staff was amazing!!! Very nice poilte kind women! I will definitely be back to stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

Krystina

Stayed 1 night in Jan 2026

10/10 Excellent

Krystina

Stayed 1 night in Jan 2026

10/10 Excellent

Swati

Stayed 1 night in Jan 2026

2/10 Terrible

Geoffrey W

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

2/10 Terrible

Alexandria

Disliked: Cleanliness
When we arrived, there was noone at the desk. I rang the bell, and waited. I then had to ring it twice more before the lady appeared. She was friendly, and we were rung in quickly. Our original room key didn't work, and the same lady fixed it promptly. That's where the positivities end, unfortunately. Once inside the room, I crawled under the covers, and my boyfriend sat in the armchair. Shortly after, my boyfriend jumps up, and swipes a cockroach off his lap. Immediately, I went to the front desk while my boyfriend took our luggage outside to sit in the cold. We were denied a refund, and offered a room upstairs on the second floor. If anyone knows anything about roaches then you know that if one room has them. They all do. I still have not recieved a refund. I will be contacting their corporate office. This is EXTREMELY disappointing because I frequently seek out Quality inns due to a history of positive experiences.
Stayed 1 night in Dec 2025

10/10 Excellent

Curtis

Stayed 1 night in Dec 2025

10/10 Excellent

Mac

Stayed 1 night in Nov 2025

6/10 Okay

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luckily heat was good until we were leaving
Stayed 1 night in Dec 2025

10/10 Excellent

Krystina

Liked: Staff & service, property conditions & facilities
Very quiet clean place
Stayed 1 night in Nov 2025

8/10 Good

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cool night because they didn’t told have to turn on heat
Stayed 1 night in Dec 2025

8/10 Good

Mohammad

Stayed 2 nights in Dec 2025

8/10 Good

Marilyn

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes....my place to stay when in Elmira
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel very clean . Room was clean with comfortable king size beds added plus was a Mexican restaurant on site
Stayed 2 nights in Dec 2025

4/10 Poor

Christine

Travelled with partner
Disliked: Amenities, property conditions & facilities
Staff upon checking out is not kind
Stayed 1 night in Nov 2025

4/10 Poor

Nik

Business traveller
Disliked: Cleanliness, staff & service, amenities
No staff around. Nothing ready for the included breakfast , rooms very cold.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicole

Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities
Feeling was terrific and staff was better. And I got there I had was very tired after flying overnight from africa.
Stayed 1 night in Nov 2025

8/10 Good

Maria

Stayed 2 nights in Nov 2025

6/10 Okay

Valerie E

Business traveller
Liked: Amenities, property conditions & facilities
The room was mostly clean and quiet, but there was a scent on the bedlinens (the coverlet and the duvet) that was unpleasant (honestly, it smelled like either food seasonings or body odor). The hallways were also rather dimly lit, which as a single female traveler made me a little nervous. Staff was friendly and nice, and the bathroom was clean.
Stayed 1 night in Nov 2025

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Room was very clean and looked recently updated. The bed was very comfortable and the room very quiet for sleeping. Bathroom was also very clean, probably not as updated but completely fine. TV had a lot of options including HBO. I had to leave very early so didn’t have a chance to enjoy the free breakfast
Stayed 1 night in Nov 2025

2/10 Terrible

John

Disliked: Amenities, property conditions & facilities
Keycard only works after 10 or more swipes Terrible breakfast Staff was barely helpful Terrible WiFi Terrible television with 5 channels I could go on and on
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay! The staff is dependably helpful and friendly!
Stayed 1 night in Nov 2025

8/10 Good

Jacob

Stayed 1 night in Nov 2025