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Best Western Erie Inn & Suites

3.0 star property

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Photo gallery for Best Western Erie Inn & Suites

Hypo-allergenic bedding, desk, laptop workspace, free WiFi
Exterior
Free daily continental breakfast
Lobby
Free daily continental breakfast

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
8040 Oliver Rd, Erie, PA, 16509
  • Place, Splash Lagoon
    ‪3 min walk‬
  • Place, Millcreek Mall
    ‪4 min drive‬
  • Place, Presque Isle Downs and Casino
    ‪5 min drive‬
  • Airport, Erie, PA (ERI-Erie Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking (Walk-in Shower;with Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Erie Inn & Suites

Hotel with free breakfast, 4-minute walk to Splash Lagoon
A 24-hour fitness center, coffee/tea in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
Best Western Erie Inn & Suites offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Erie Inn & Suites. During your stay, you're just a quick walk from Splash Lagoon. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a car charging station, an elevator, and a lobby fireplace
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Splash Lagoon and a 3-minute drive from Millcreek Mall
Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Erie Inn & Suites. Free self parking is available.

This 3-star Erie hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Monday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 1.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 1.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Suites Erie
Country Inn Suites Hotel Erie
Country Inn Erie South
Country Inn Suite Erie
Solstice Hotel Erie
Solstice Hotel
Solstice Erie
Erie Country Inn
Best Erie & Suites Erie
Erie Inn Suites Solstice
Best Western Erie Inn Suites
Best Western Erie Inn & Suites Erie
Best Western Erie Inn & Suites Hotel
Solstice Hotel Ascend Hotel Collection
Best Western Erie Inn & Suites Hotel Erie
Solstice Hotel an Ascend Hotel Collection Member

Best Western Erie Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 261 out of 1006 reviews
Rating 8 - Good. 287 out of 1006 reviews
Rating 6 - Okay. 180 out of 1006 reviews
Rating 4 - Poor. 145 out of 1006 reviews
Rating 2 - Terrible. 133 out of 1006 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean!
Stayed 1 night in Aug 2025

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Bed, shower, remote

Bed was a little too high and difficult to get into, the glass door on the bathroom was awkward and noisy as well as failed at canceling noise and light and the shower was too small to use comfortablely. And we spent 30 minutes looking to the remote to the TV which was found under the window air conditioner after asking the desk that didn't seem to know it was missing and did not have a replacement for it. However the rest of our stay was uneventful and very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

phyllis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms, wonderful breakfast,friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable!
Stayed 2 nights in Aug 2025

4/10 Poor

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We booked two rooms. Room 1 had not been vacuumed and the tables had not been wiped down. Dirty plastic silver ware was on the floor next to the bed and the body wash is empty. Bed cover is also dirty. This is our 3rd stay and the property has gotten progressively worse. Pool area is not open and is being used as a storage area.
Stayed 1 night in Aug 2025

6/10 Okay

Shadena

Travelled with family
Liked: Cleanliness, property conditions & facilities

Not for us!

Got a suite and the suite door was glass offering absolutely no privacy, same with the bathroom door. Was sliding frosted glass but did not lock and was not secure. My daughter was in the living room sleeping on the sofa bed and was freezing at night because the heat/air unit was only in the bedroom! I don’t recommend this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience.
Stayed 1 night in Jul 2025

6/10 Okay

Jenett

Stayed 1 night in Jul 2025

10/10 Excellent

Michaelene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One highlight to disaster hotel trip

So helpful and accommodating due to the hawthorn screwing us over on our room that’s handicap accessible and there was no elevator
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Stayed 1 night in Jul 2025

10/10 Excellent

thupten

Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

April

Travelled with family and small children
Disliked: Amenities
I felt like the rooms were not clean very well. The pullout couch had a tour mattress with stains on it. The garbage outside was overflowing for two days. The breakfast was not good at all. It was all frozen food warmed up in the microwave not the staff was wonderful. They just needed a better job of cleaning and keeping it clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, roomy, and great/helpful staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

Cathleen

Travelled with family

Best Hotel Trip

The staff was so kind, been coming to Erie for 15 years and this was the best hotel experience yet. Thank you
Stayed 6 nights in Jul 2025

8/10 Good

Niccole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. I am not sure if the bathroom was cleaned prior to my stay, as there was an open and used bar of soap already in the shower. I stayed in a room on the ground floor, apparently by the elevator, so it wasn't the quietest with all the traffic going through. Ultimately, I was satisfied with my visit and would probably stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not the best / not the worst

Front desk staff A+ . Very nice and professional in action and appearance . But ... Rooms didn't seem as clean as I'm use to at other hotels ...I felt like everything was halfway done ... Even the paint job felt half done. The floor in my room was dirty but the beds seemed clean The suit furniture didn't really make sense how it was set up and the bathroom door didn't lock which was really annoying. We had a suit so the bedroom had a door which was see though sooooo privacy was zero. Breakfast: one toaster and one waffle maker, so it was a long wait to use either of those things. Eggs were flavorless and hash browns hard as rocks. However they did have bagels that seemed fresh plus cereal. Over all this is a 3 because it's not the worst but could be a lot better.... Also get a pool
Stayed 1 night in Jul 2025

6/10 Okay

David

Stayed 1 night in Jul 2025

10/10 Excellent

Tajanae

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and affordable, close to plenty of restaurants and stores, not to familiar with the city but hotel is in a safe quiet area
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Stayed 1 night in Jun 2025

8/10 Good

Abby

Travelled with family
Liked: Staff & service
Easy stay while traveling.
Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Staff were really nice. The bathroom door was awful. You couldnt lock the door, it was glass so no noise proofing, and when youre trying to sleep and someone needs to use the bathroom, the whole room lights up since its transparent. Hated that aspect. The beds are supposed to be queens but they seem like doubles. But the beds were comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Rue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Aaron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was supposed to be at 3 PM, but when we arrived at 3:20, our room still wasn’t ready. We returned 30 minutes later and were given the wrong room—a double queen instead of the single king we booked. When we brought it up to the front desk, the manager falsely claimed there were no king rooms in the building, then handed me his personal phone to speak with the general manager. Only after that did we finally get the correct room. The air conditioner wouldn’t stay on long enough to cool the room properly, and there was visible mold on the bathroom ceiling. On top of that, the manager was unprofessional toward the front desk staff right in front of guests. Overall, not an enjoyable stay and wouldn’t recommend.
Stayed 1 night in Jun 2025