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Best Western Erie Inn & Suites

3.0 star property

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Photo gallery for Best Western Erie Inn & Suites

Free daily continental breakfast
Hypo-allergenic bedding, desk, laptop workspace, free WiFi
Free daily continental breakfast
Lobby
Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
8040 Oliver Rd, Erie, PA, 16509
  • Splash Lagoon
    ‪3 min walk‬
  • Millcreek Mall
    ‪4 min drive‬
  • Presque Isle Downs and Casino
    ‪5 min drive‬
  • Erie, PA (ERI-Erie Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Walk-in Shower;with Sofabed)

Hypo-allergenic bedding, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Erie Inn & Suites

Hotel with free breakfast, a quick walk to Splash Lagoon
A 24-hour fitness center, coffee/tea in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a vending machine are onsite. Housekeeping is available on request.
Best Western Erie Inn & Suites offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Erie Inn & Suites. During your stay, you're just a quick walk from Splash Lagoon. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a car charging station, an elevator, and a lobby fireplace
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute walk from Splash Lagoon and a 3-minute drive from Millcreek Mall
Free breakfast is served daily. WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Best Western Erie Inn & Suites. Free self parking is available.

This 3-star Erie hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Thursday, Friday, Saturday, and Sunday:
  • Indoor pool
The following facilities are closed on Monday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 1.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 1.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Suites Erie
Country Inn Suites Hotel Erie
Country Inn Erie South
Country Inn Suite Erie
Solstice Hotel Erie
Solstice Hotel
Solstice Erie
Erie Country Inn
Best Erie & Suites Erie
Erie Inn Suites Solstice
Best Western Erie Inn Suites
Best Western Erie Inn & Suites Erie
Best Western Erie Inn & Suites Hotel
Solstice Hotel Ascend Hotel Collection
Best Western Erie Inn & Suites Hotel Erie
Solstice Hotel an Ascend Hotel Collection Member

Reviews

Best Western Erie Inn & Suites Reviews

6.8

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 258 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 180 out of 1002 reviews
Rating 4 - Poor. 144 out of 1002 reviews
Rating 2 - Terrible. 134 out of 1002 reviews

Reviews

4/10 Poor

Aaron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was supposed to be at 3 PM, but when we arrived at 3:20, our room still wasn’t ready. We returned 30 minutes later and were given the wrong room—a double queen instead of the single king we booked. When we brought it up to the front desk, the manager falsely claimed there were no king rooms in the building, then handed me his personal phone to speak with the general manager. Only after that did we finally get the correct room. The air conditioner wouldn’t stay on long enough to cool the room properly, and there was visible mold on the bathroom ceiling. On top of that, the manager was unprofessional toward the front desk staff right in front of guests. Overall, not an enjoyable stay and wouldn’t recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities
Bathroom didn't lock
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mandeep

Stayed 2 nights in May 2025

8/10 Good

Keri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and the bathroom was better than most. The breakfast area has limited seating and lots of items were out when we were there.
Stayed 1 night in Jun 2025

8/10 Good

Ron

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet compared to other Erie hotels in the area. The parking lot was mostly empty when I left in the morning which I took notice of. Not sure why there wasn't more people staying there. I didn't have any issues at all
Stayed 1 night in Apr 2025

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean hotel ! Quiet ! Excellent front desk staff! Thanks ! It was a pleasure !😎
Stayed 1 night in May 2025

6/10 Okay

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So, don’t get me wrong the facility was nice. However, the ONLY reason I booked was for the jacuzzi suite. And lo and behold we couldn’t even use the tub. I went to the front desk, the poor girl ( she was a sweetheart) didn’t know what to do. She was willing to give us a refund and all but I was so tired and sick from this weather I told my husband I didn’t wanna move to another hotel. I was just saddened I paid what I did and couldn’t reap the benefits of what I paid for.
Stayed 1 night in May 2025

4/10 Poor

gloria

Travelled with group
Beds were comfortable and room was fairly clean. Continental breakfast was fine. However, the commode seat was very loose and the latch on the sliding door to the bathroom was broken. There was also a terrible smell (almost like urine) in the room. The front desk clerk offered some air freshener, but that did nothing to help. She did offer to find another room on another floor, but we had friends in 2 other rooms nearby and didnt want to move. I slept with my face covered and woke up with a very irritated throat. There was also a strong bleach smell in the hallway.
Stayed 1 night in May 2025

8/10 Good

Gina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
extremely friendly staff; clean room; comfortable; excellent breakfast choices.
Stayed 1 night in May 2025

10/10 Excellent

Miichele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and newly renovated! Very pleased.. great value!
Stayed 2 nights in May 2025

6/10 Okay

Kyle

Liked: Staff & service, room comfort
No plug for the jacuzzi and could've been cleaned better. But not bad still
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and extremely helpful staff
Stayed 1 night in Apr 2025

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

kelvin

Travelled with partner
Liked: Cleanliness, amenities
Nice size bedroom and bathrooms Great breakfast and staff very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Apr 2025

4/10 Poor

Margaret

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was in rough shape with many repairs require! It was clean, but not as good as it should have been. Front desk clerk was in street clothes, and was not welcoming or helpful! Breakfast was just passible. We will never come again. And it put a bad reputation to a Best Western name!
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Very friendly staff. Breakfast area was extremely clean and well taken care of.
Stayed 1 night in Mar 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service, room comfort

Ok hotel

We stayed for an overnight trip. The room was nice but the fan in the bathroom didn’t work.
Stayed 1 night in Mar 2025

2/10 Terrible

Monique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

We started our stay with needing a cart to bring in our stuff and told that someone else had the one cart. My husband waited 15 minutes and still no cart and no offer to find it. When I entered the room the first thing I saw was a couch that looked like it was falling apart. Upon closer look it was also disgustingly dirty. It was so dirty that I wouldn’t even put my luggage on it. The sitting area didn’t even have a tv. To watch the only tv you had to sit on the bed. The bed was clean and so was the washroom. In the middle of the night the smoke alarm started beeping indicating that the battery was almost dead. This would be a safety issue and batteries should be automatically changed way before the battery dies. We were so tired after a very long ride that we stayed. I did report all the issues when we checked out. She wasn’t surprised and her responses were not sufficient. We will definitely not be staying there again.
Stayed 1 night in Mar 2025

8/10 Good

Rachel, Buffalo

Stayed 4 nights in Feb 2025

10/10 Excellent

Yolanda

Stayed 2 nights in Feb 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025