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Phoenix Inn Suites Eugene

2.5 star property

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Photo gallery for Phoenix Inn Suites Eugene

Lobby sitting area
Lobby sitting area
Interior entrance
Free daily on-the-go breakfast
Standard Room, 2 Queen Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
850 Franklin Blvd, Eugene, OR, 97403
  • Place, Bushnell University
    ‪2 min walk‬
  • Place, University of Oregon
    ‪4 min walk‬
  • Place, Hayward Field
    ‪12 min walk‬
  • Airport, Eugene, OR (EUG)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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Exterior
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includes taxes & fees
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About this property

Phoenix Inn Suites Eugene

Hotel with free breakfast, 5-minute walk to University of Oregon
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Phoenix Inn Suites Eugene offers 95 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Phoenix Inn Suites Eugene, you're just a quick walk from University of Oregon. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 5-minute walk from University of Oregon and a 4-minute drive from Autzen Stadium
Phoenix Inn Suites Eugene offers its guests an indoor pool, an outdoor pool, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. Event space at this hotel measures 1195 square feet (111 square meters) and includes conference space. The business-friendly Phoenix Inn Suites Eugene also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This Eugene hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Phoenix Inn Suites Eugene
Phoenix Inn Suites Hotel Eugene
Eugene Phoenix Hotel
Phoenix Hotel Eugene
Phoenix Inn Suites Eugene Hotel Eugene
Phoenix Suites Eugene
Phoenix Suites Eugene Eugene
Phoenix Inn Suites Eugene Hotel
Phoenix Inn Suites Eugene Eugene
Phoenix Inn Suites Eugene Hotel Eugene

Phoenix Inn Suites Eugene Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservation unilaterally.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They place is out of business but Expedia took our reservation anyway. There were no other hotels, so we had no place to stay.
Stayed 1 night in Jul 2021

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean, comfortable and located close to campus. Only drawback is it is next to a railyard and trains run all night and it is loud.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A older property. The property needs to be updated.
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Nice Staff
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Amy

Stayed 1 night in Jun 2021

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room no daily service during COVID. IT WOULD HAVE BEE GOOD TO HAVE A WAY TO DISPOSE OF TRASH ETC EVERY DAY. NICE LOCATION
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to U of O campus and near the Interstate for easy access.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Front desk very accommodating
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. I stayed there to visit my sons when they attended U of O. Super convenient to their homes. This trip was for graduation and I was in charge of appetizers for the party, which I had to do in the hotel room. The housekeeping staff were amazingly helpful in getting me situated to prepare my charcuterie boards (done individually in cups). Needless to say, I needed lots of supplies and they were creative in helping me. They went over and beyond!! Thank you so much!!
Stayed 3 nights in Jun 2021

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location

Great location & friendly staff. Perfect spot for us!
Stayed 4 nights in Jun 2021

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Sorry to hear it’s closing.
Stayed 2 nights in Jun 2021

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel

Everything was great. The staff was very friendly. However the hotel rooms are due for an update.
Stayed 1 night in Jun 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coby on the night staff was really helpful when we came in. The rooms were clean and the perfect size for our family. On the down side, because of the pandemic, the food was bagged and disappointing, but I guess there aren't many things that taste good bagged. Overall, this is the place we'd stay next time we're staying in Eugene.
Stayed 1 night in May 2021

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
We live within a 50 mile radius of the hotel that we booked online. We had spent the evening out late for a family birthday and we needed a nice place to crash. I called to confirm the reservation went through and they said it did. Upon arrival we had to be buzzed in and then were turned away after the front desk worker asked where we lived(sweet home) Then he said we don't offer rooms for locals. Needless to say I was pissed
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel at a very nice price. You are literally on the beach. Heater wouldn’t come on and staff was very responsive and had it fixed within the hour. I’ll stay there again.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable, room was very clean! Trains going by did not allow us to have the window open for very long and not at nighttime—too loud!
Stayed 3 nights in May 2021

4/10 Poor

Patrick

Travelled with family
Liked: Cleanliness, room comfort

Terrible Breakfast—Not much to it!

Their breakfast was awful. I got a bagel and a milk. I am a big (not fat) man. I asked for more food like even a piece of fruit or cereal and they answered that they had a limited supply of food. To me it sounded chintzy. I had to go to Starbucks to get breakfast. They should not even be allowed to call this a breakfast.
Stayed 1 night in May 2021