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Holiday Inn Express & Suites Ft. Smith Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Ft. Smith Airport by IHG

Exterior
Exterior
Free daily buffet breakfast
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7111 PHOENIX AVE, Fort Smith, AR, 72903
  • Place, Mercy Clinic Convenient care
    ‪13 min walk‬
  • Place, Mercy Hospital Fort Smith
    ‪16 min walk‬
  • Place, VA Medical Center
    ‪3 min drive‬
  • Airport, Fort Smith, AR (FSM-Fort Smith Regional)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

1 bedroom, in-room safe, desk, laptop workspace

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Transfer Shower, Non Smoking (Mobility, Transfer Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Transfer Shower, Non Smoking (Mobility, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Transfer Shower, Non Smoking (Mobility, Transfer Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Transfer Shower, Non Smoking (Mobility, Transfer Shower)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Ft. Smith Airport by IHG

Hotel in Fort Smith with free breakfast and airport shuttle service
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
Holiday Inn Express & Suites Ft. Smith Airport by IHG offers 110 air-conditioned accommodations with safes and coffee/tea makers. 49-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

This Fort Smith hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Ft. Smith Airport by IHG. During your stay, you'll be within walking distance of Mercy Clinic Convenient care. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, 2 meeting rooms, and a computer
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Mercy Clinic Convenient care and a 2-minute drive from CHRISTUS DUBUIS Hospital of Fort Smith
  • Free airport shuttle service
Holiday Inn Express & Suites Ft. Smith Airport by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is available daily. A roundtrip airport shuttle is free (available on request). The business-friendly Holiday Inn Express & Suites Ft. Smith Airport by IHG also features a fireplace in the lobby, laundry facilities, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this Fort Smith hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Holiday Inn Express & Suites Ft. Smith Airport by IHG offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Airport
Holiday Inn Express Suites Ft. Smith Airport
Holiday Inn Express Suites Ft. Smith Airport by IHG
Holiday Inn Express Suites Ft. Smith Airport an IHG Hotel
Holiday Inn Express & Suites Ft. Smith Airport by IHG Hotel
Holiday Inn Express & Suites Ft. Smith Airport by IHG Fort Smith

Holiday Inn Express & Suites Ft. Smith Airport by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 265 out of 335 reviews
Rating 8 - Good. 45 out of 335 reviews
Rating 6 - Okay. 8 out of 335 reviews
Rating 4 - Poor. 7 out of 335 reviews
Rating 2 - Terrible. 10 out of 335 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and they allowed us to check in early.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to shopping and many restaurants; yet not right on main roads.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

The staff was super friendly upon checkin and throughout our stay! The room was clean, breakfast good, and lobby was inviting!
Stayed 2 nights in Sep 2025

4/10 Poor

dian

Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was nice and close to ft jackson
Stayed 1 night in Aug 2025

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Would stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had just had a terrible experience at another hotel and when we approached Miss Kate (The Brave One), she was so apologetic and concerned for our situation. She made sure we got checked in quickly and made our night so much better! We appreciated her kindness.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, stay here everytime we come to Ft Smith
Stayed 1 night in Aug 2025

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$50 held on my card was held for half a week after checkout. They said it wouldn’t even be charged then said it would fall off when I checked out. Neither were true, fell off late Wednesday after a Sunday checkout.
Stayed 1 night in Aug 2025

2/10 Terrible

Wilhelm

Stayed 1 night in Aug 2025

8/10 Good

shane

Stayed 1 night in Aug 2025

10/10 Excellent

Laurel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful stay. Super clean and staff is friendly. Beds were comfortable and rooms were clean. Breakfast was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Alyson

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Cavalene Ann

Travelled with family
Liked: Amenities
Housekeeper did not clean bathroom and collected the used towells.
Stayed 3 nights in Jul 2025

2/10 Terrible

Alan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room with 2 beds. When I arrived at the hotel, they told me that all the rooms with 2 beds were occupied and offered me a room with 1 bed. I was with my brother, and we needed 2 beds. I had to rent a suitable room at another hotel across the street for an additional fee. They refused to refund my own money.
Stayed 1 night in Jul 2025

6/10 Okay

Eileen

Not enough trash cans or just not big enough
Stayed 1 night in Jul 2025

8/10 Good

Zebediah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Bret

Stayed 1 night in Jul 2025

10/10 Excellent

matthew

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

10/10 Excellent

Kadeisha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great! Staff is extremely friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Apryll

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. We loved our stay! Would highly recommended!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kenosha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025