10/10 Excellent
Kim N.
9 Jun 2025
Liked: Cleanliness
The treehouse was as described in the online listing. We enjoyed the view and time spent on the wrap-around porch when the sun was out and the covered porch to listen to the rain and enjoy the string of lights in the evening. The location is secluded and extremely peaceful. Overall, the house was clean. However, there was a water bottle left on the porch and when I was looking behind furniture in the room with the telescope trying to find the switch for the string of lights, I found paper, a tissue, and a tampon, which was thankfully still in its wrapper. It would be helpful to provide instructions for how to turn the string of lights on. It wasn't obvious, even after reaching out to the management company. However, the biggest complaint was the check-in process. After driving 6 hours straight, we arrived at dusk and in the rain, looking forward to settling in and relaxing. However, the key pad to unlock the door didn't work. The lengthy description and additional troubleshooting steps provided should have been a clue that it would be difficult. Both my teenage daughter and I tried entering the provided code at least a dozen times. I tried to call the 800 number provided for assistance, but there was no cell phone service at the house. So, we drove several miles down the road to where we did have service. I called again and was on hold for 15 minutes with no help. Luckily, help was responsive when I texted and we were able to get in the house by alternate means.
Kim N.
Stayed 2 nights in Jun 2025