4/10 Poor
James
7 Nov 2025
Liked: Staff & service
Disliked: Amenities
I am sorry to give such a bad review. This was my 2nd visit to Belamere and maybe the last. The check-in went fine, no issues with getting in. However, there were a few bad moments that ruined our visit. For starters, we ordered a Meat and Cheese platter when we arrived, and it came to us in less than 45 minutes. We had the same platter 2 months ago on our last visit, and let's just say it shrank in portion to half the size that we had on the 1st visit.. The price was the same at $29 but half as much food. What really upset me is that later on I found out that this was not "Safe for Food Platter" was used. Yes, stamped right on the back side, Decotive use only, Not safe for food. Why would you serve me food on an unsafe food plater? Ugh! Ok, I let it go, Due to a Amazing couples massage. Fantastic. Took a 3 hr nap and decided to use the pool and guess what, the pool smelled like rotten sour milk. Yes Spoiled Milk! In and out of the pool in 5 mins due to the nasty smell. Why?? I just paid over $400 for this stinky pool. I should have taken a water sample with me for local testing but I did not. Something was major wrong with the water. Overall, We really like the concept of Belamere, Its way over priced for this type of problems. I would ask for a refund or a Free night but I doudt anything
James
Stayed 1 night in Nov 2025
