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Brookside Lodge

3.0 star property

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Photo gallery for Brookside Lodge

Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, desk
Riverside Deluxe 2-Queen Beds with Fireplace
2 outdoor pools, pool loungers
Riverside Deluxe King

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
463 E Parkway, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪12 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Place, Gatlinburg SkyPark
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

8.8 out of 10
Excellent
(169 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(111 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(102 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

9.0 out of 10
Wonderful
(52 reviews)
  • Mountain view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(134 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

9.2 out of 10
Wonderful
(16 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Brookside Lodge

Family-friendly hotel with 2 outdoor pools, near Ripley's Aquarium of the Smokies
Along with 2 outdoor pools, this hotel has a fitness center and a conference center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite.
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Brookside Lodge gets good marks from our customers. During your stay, you're just a quick walk from Traffic Light #3. Features include free WiFi in public areas, plus 2 outdoor pools and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a gym and basketball
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 2-minute drive from Ripley's Aquarium of the Smokies and a few minutes from Ripley's Believe It Or Not Museum
  • Local-area shuttle service available for a fee
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Parking on site (USD 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Tuesday: 8:00 AM - 11:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1241 out of 2175 reviews
Rating 8 - Good. 508 out of 2175 reviews
Rating 6 - Okay. 240 out of 2175 reviews
Rating 4 - Poor. 111 out of 2175 reviews
Rating 2 - Terrible. 75 out of 2175 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

David

Stayed 3 nights in Nov 2025

8/10 Good

Sue

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good as was the service, my only suggestion is that I wish it had started at 7 instead of 8 so we could have started our adventures earlier. Otherwise I really enjoyed my stay, in fact this is the 2nd time I have staded at Brookside.
Stayed 3 nights in Nov 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean staff nice walk to town was good for people that don’t mind a longer walk
Stayed 2 nights in Nov 2025

6/10 Okay

BYUNGMIN

Stayed 2 nights in Nov 2025

10/10 Excellent

candaice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice especially the balcony on the creek
Stayed 1 night in Nov 2025

4/10 Poor

Sharon

Stayed 2 nights in Oct 2025

10/10 Excellent

Kira

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the balcony overlooking the stream, the sound of it was soooo relaxing. A bear came around as well during our stay. The staff was excellent and the room was satisfactory. Yes, the rooms are older, but you feel like you are in a cabin which was very cool. The warm breakfast buffet was great too.
Stayed 2 nights in Oct 2025

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel staff was friendly and courteous. Room appeared old and dingy, not what we expected based on photos. Bathroom had a very strong mildew smell and shower curtain was severely mildewed. Housekeeping did clean bathroom and change out shower certain upon request. Overall the property is run down and is in need of some updating.
Stayed 4 nights in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. We also got to check in a little early. The only thing, they didn't have any fire wood for the wood burning fireplace in the rooms, but was not hard to find at a store close by. Over all nice stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice accommodations! Friendly and helpful staff too! The mountain views and the private balcony with a beautiful creek 😍 with a lighted walking area to the creek for taking pics 📸 too! The covered bridge that goes across the creek too. A nice fire pit area and a grill area too. Just a great relaxing place to stay with all of these accommodations and perks 😎 to enjoy 😉 and see
Stayed 1 night in Nov 2025

6/10 Okay

Freddie, Bethel Springs

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rachal, Griffin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was so easy, the staff was so nice and helpful
Outside or room!
Our motel parking lot so clean!
Stayed 3 nights in Oct 2025

8/10 Good

Boone

Liked: Cleanliness, amenities
A place was a little older than we expected, especially for the price. Nice, easy walk to get pancake breakfast Sunday morning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Clean rooms, wood burning fireplace, great location to downtown Gatlinburg. Stayed here 2 times and will definitely be back.
Stayed 3 nights in Oct 2025

6/10 Okay

MELISSA

Stayed 5 nights in Oct 2025

10/10 Excellent

Valerie

Stayed 3 nights in Oct 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here twice. Once with our kids and once alone. It's really nice and clean. Super convenient location. There was a bear here the first night this time. Can't wait to come back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Next to creek was cool. Loved all the hooks in room. Plenty of room to add another table for luggage and such. Bathroom. NO grab bars and a high tub. An accident waiting to happen. My husband had to help me in and out. No hooks in bathroom to hang clothes or towels. Vanity small so could use another table. Nice gift bag on arrival. I liked the place but bathroom needs help.
Stayed 2 nights in Oct 2025

6/10 Okay

JUDY

Stayed 4 nights in Oct 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and so comfortable. Everyone that works there are so nice and very accommodating.
Stayed 4 nights in Oct 2025

8/10 Good

James

Travelled with family
Liked: Staff & service
Brookside is starting to show it's age but still a good deal for the price and location. Staff was very friendly and helpful when needed.
Stayed 2 nights in Oct 2025

6/10 Okay

Kelly

Travelled with partner
Liked: Staff & service
The front desk staff were very friendly and gave lots of tips about the area. The room was spacious, and the bed comfortable. The view from the balcony was beautiful, but we couldn't stay out because someone nearby was always smoking. We did not try the breakfast as we planned to go out for pancakes. The decor needs an update, but it was an ok value.
Stayed 1 night in Oct 2025

6/10 Okay

James

Disliked: Property conditions & facilities, room comfort
The breakfast wasn’t very good and had limited variety. The room definitely needs an upgrade. The carpeting was bunched up in places and a tripping hazard. The wifi was terrible. We also thought it was closer to downtown.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amy

Stayed 3 nights in Sep 2025

4/10 Poor

KUN

Stayed 1 night in Oct 2025