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Brookside Lodge

3.0 star property
VIP Access

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Photo gallery for Brookside Lodge

Welcome to our rustic reception area, featuring a stone reception desk and comfortable seating.
Overlooking a serene natural landscape with a tranquil stream, this building offers a picturesque view of the surrounding trees in autumn.
Relax by the stone fireplace in our cozy lounge area, featuring comfortable seating and a TV.
Three comfortable chairs sit in front of a window with a view of the surrounding area.
Slide into fun at this resort's pool area, featuring a thrilling water slide and a refreshing pool.

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Gym

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

9.0 out of 10
Wonderful
(45 reviews)
  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

8.0 out of 10
Very good
(115 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

8.2 out of 10
Very good
(99 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

9.0 out of 10
Wonderful
(153 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

1 bedroom, premium bedding, pillow-top beds, in-room safe

Riverside Deluxe King with Fireplace.

8.8 out of 10
Excellent
(101 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

9.2 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Brookside Lodge

Family-friendly hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this hotel has a fitness center and a conference center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite.
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Brookside Lodge gets good marks from our customers. During your stay, you're just a quick walk from Traffic Light #3. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a gym and basketball
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 2-minute drive from Ripley's Aquarium of the Smokies and a few minutes from Ripley's Believe It Or Not Museum
  • Local-area shuttle service available for a fee
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • TV in common areas
  • Volleyball
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Tuesday: 8:00 AM - 11:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1140 out of 2098 reviews
Rating 8 - Good. 532 out of 2098 reviews
Rating 6 - Okay. 245 out of 2098 reviews
Rating 4 - Poor. 109 out of 2098 reviews
Rating 2 - Terrible. 72 out of 2098 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Travelled with group

I like this hotel

I have stayed here 4 times. It's not the newest but they have added cute cabin decor to partially renovated rooms. I love the sight and sounds from the creek running behind. Couple blocks to the strip. Close by yummy pizza place. Breakfast is just ok I personally don't expect much on value stays. I travel with food to supplement as needed. Safe parking ( Always lock your auto doors in Gatlinburg the bears are pretty smart:)
Stayed 1 night in Apr 2025

8/10 Good

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Chenwei

Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rustic resort

Very nice very quiet and clean room. The elevator and hallway could use a cleaning. The staff is very friendly. This is our first time staying her and we plan to return soon.
Stayed 1 night in May 2025

10/10 Excellent

Jacquie

Stayed 3 nights in May 2025

8/10 Good

Yuehui

Nice place over all.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathy

Stayed 2 nights in Apr 2025

6/10 Okay

Mikayla

Travelled with family and small children
It was okay. Bathroom was musty and water smelled weird, along with a used bar of soap left in the shower. Overall it was decent though the water was cool.
Stayed 6 nights in Apr 2025

8/10 Good

Judith

Liked: Staff & service, amenities
This is a nice property to stay at if you’re on a budget and don’t mind an older place. This is not on the main strip that runs through Gatlinburg, so it is very peaceful. And I loved being able to see and hear the creek from my balcony.
Stayed 6 nights in Apr 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view from the balcony
Stayed 2 nights in Apr 2025

4/10 Poor

Ivan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Birthday stroll

This was a returning trip to the area and we chose to stay here again with the hopes of finding the place better than the last visit which was right before COVID, sadly it wasn’t. This hotel has potential, the staff was friendly, but our room is in need of a major renovation and I’m assuming the other ones too. The included breakfast sucked, biscuits and gravy and made your own waffles on the hot side and yogurt on the cold side wouldn’t cut it; at least for us! So needless to say we wouldn’t use it again when we return.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sleeping next to the sounds of the river…MAGICAL

The hotel was really comfortable and welcoming! The grounds were beautiful with lots of ways to take in the nature.
Stayed 2 nights in Apr 2025

6/10 Okay

Mary

Stayed 3 nights in Apr 2025

8/10 Good

Cheun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice stay over night, no frill hotel with comforter bed, cozy and quaint rustic room. Perfect location just outside of Main Street area but walkable to restaurants & shops, also trolly transportation option. Will stay again next time in Gatlinburg…very close to Great Smoky Mountain.
Stayed 1 night in Apr 2025

10/10 Excellent

SHIBO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a stay in the town, good price.
Stayed 1 night in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast

Everything was great but the breakfast there was no sausage or bacon or scrambled eggs
Stayed 2 nights in Apr 2025

8/10 Good

Adrianne

Liked: Cleanliness, property conditions & facilities
Balconies overlook a small river with water rushing over boulders. Small rapids, whitewater action and beautiful soothing sounds. Location a bit removed from the crazy Gatlinburg tourist areas, which is good, but a very short drive up the hills to the arts and crafts district. Skip their breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were sitting on our baliney listening ti the water and a bear came out on the other side of the creek. So cool
Stayed 1 night in Apr 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property sat beside a beautiful rushing creek and while sitting on our balcony we saw lots of wildlife including a black bear.
Beautiful roaring creek that ran down behind the Hotel.
We saw this big boy while sitting on our balcony.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprise unexpected…BEAR !!!!!

This wasn’t the hotel that I wanted. However the hotel and staff were wonderful. We had a surprise when we were packing up the car with a bear at our car this am. I would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

jon, fennville

Stayed 1 night in Apr 2025

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