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Gatlinburg Town Square

2.5 star property

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Front of property
Front of property
Ping pong
GTS Studio
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Laundry room

Explore the area

View in a map
515 Historic Nature Trail, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Gatlinburg Space Needle
    ‪8 min walk‬
  • Place, Gatlinburg SkyPark
    ‪9 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for GTS Studio

GTS Studio

GTS Studio

8.4 out of 10
Very good
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for GTS 1 bedroom Condo

Ping pong

GTS 1 bedroom Condo

8.8 out of 10
Excellent
(70 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for GTS 2 Bedroom Deluxe

Ping pong

GTS 2 Bedroom Deluxe

9.0 out of 10
Wonderful
(22 reviews)
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for GTVH Standard Queen Room

GTVH Standard Queen Room | Terrace/patio

GTVH Standard Queen Room

8.0 out of 10
Very good
(16 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for GTV Studio

GTV Studio | Living area

GTV Studio

8.6 out of 10
Excellent
(29 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for GTV 1 Bedroom Condo

Ping pong

GTV 1 Bedroom Condo

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for GTVH Standard King Room

GTVH Standard King Room

GTVH Standard King Room

8.0 out of 10
Very good
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for GTS Accessible Studio

Free WiFi, bed sheets

GTS Accessible Studio

7.6 out of 10
Good
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for GTS Accessible 1 bedroom Condo

Ping pong

GTS Accessible 1 bedroom Condo

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for GTS Accessible 2 bedroom Condo

Ping pong

GTS Accessible 2 bedroom Condo

9.8 out of 10
Exceptional
(7 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for GTS 2 Bedroom Premium

Ping pong

GTS 2 Bedroom Premium

8.8 out of 10
Excellent
(48 reviews)
  • 85 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for GTV Accessible 1 bedroom Condo

Ping pong

GTV Accessible 1 bedroom Condo

9.2 out of 10
Wonderful
(7 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for GTV Hotel Accessible Queen

GTV Hotel Accessible Queen

GTV Hotel Accessible Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for GTS 3 Bedroom Condo

Free WiFi, bed sheets

GTS 3 Bedroom Condo

7.6 out of 10
Good
(4 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Gatlinburg Town Square

An indoor pool, a fitness center, and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Gatlinburg Town Square offers 100 air-conditioned accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Gatlinburg Town Square. During your stay, you're just a quick walk from Gatlinburg SkyPark. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a gym, basketball, and a playground
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute walk from Gatlinburg Convention Center and 15 minutes by foot from Great Smoky Mountains National Park
Gatlinburg Town Square offers its guests a children's pool, an indoor pool, and a fitness center. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Gatlinburg Town Square. Self parking is free.

This Gatlinburg hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking

Things to do

  • Basketball
  • Children's pool
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Table tennis

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 27 2026 to January 9 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gatlinburg Town Square Exploria Resorts Hotel
Gatlinburg Town Square Condo
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Gatlinburg Town Square Exploria Resorts Condo
Square Exploria Resorts Condo
Gatlinburg Town Square Exploria Resorts
Square Exploria Resorts
Square Exploria Resorts Hotel
Gatlinburg Town Square
Gatlinburg Town Square by Exploria Resorts Hotel
Gatlinburg Town Square by Exploria Resorts Gatlinburg
Gatlinburg Town Square by Exploria Resorts Hotel Gatlinburg

Gatlinburg Town Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 698 out of 1458 reviews
Rating 8 - Good. 370 out of 1458 reviews
Rating 6 - Okay. 205 out of 1458 reviews
Rating 4 - Poor. 110 out of 1458 reviews
Rating 2 - Terrible. 75 out of 1458 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eduin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Great location- walk to downtown easily.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities
Room was very clean, staff was friendly and helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, the room was excellent and very clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yanier

Liked: Cleanliness, amenities, property conditions & facilities
Excellent great location my family love it
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and wonderful staff as always!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, family friendly!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities! Will stay again!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities
The room was very clean and smelled great couldn’t have been better! Staff was great and the parking was nice!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Demetrius

Liked: Cleanliness, staff & service, amenities
Everything was good. Room was clean and check-in and check-out was a breeze.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Sean

Liked: Cleanliness
Disliked: Amenities
Great location, limited elevators and staff uses them and doesn't care if you're waiting or a guest.. But clean room , average stay .
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Helbert

Disliked: Cleanliness
Great location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, loved the view, clean room. Room came with everything needed
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Trista

Liked: Staff & service
Disliked: Property conditions & facilities
Out dated, but it was a good stay
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful perfume room. Very nice staff upon checking in. Only dilemma was it was a lil bit of a walk to the strip. Otherwise, loved it!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities
There is definitely some areas that could be improved, but there was also renovations going on while we were there, so i think improvement is already happening. For the price and location, it was well worth it, and all the staff we encountered were friendly and helpful! We hope to come back next year!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, very clean. Great weekend
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
The resort was very nice. Exactly what we expected. Very clean and centrally located.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the center of town. Good value for the amenities: Indoor pool, basketball court, 4-square, ping-pong, outdoor checkers game. Parking garage under property is problematic when full due to small spaces. We really enjoyed staying at this property. We would consider staying here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Ashley

Liked: Cleanliness
Disliked: Staff & service, amenities
I wish we could’ve used the amenities more but they were far away! We got put away from the main resort.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ernesto

Liked: Amenities, property conditions & facilities
The location and price makes this place a reasonable option. I'll stay again there
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

shannon

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoy staying here. Clean, staff was super friendly and helpful. Will most definitely be staying here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice, and we enjoyed our stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Shondra

Liked: Cleanliness, staff & service, amenities
Everything was very good. My only disappointment was the parking was too crowded and parking your car was at risk for being bumped into due to the closeness.
Wonderful amenities.
Nice view
Stayed 3 nights in Mar 2026