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Best Western Johnson's Inn Downtown Gatlinburg

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Johnson's Inn Downtown Gatlinburg

Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior
Free daily on-the-go breakfast
Desk, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
242 Bishop Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪3 min walk‬
  • Place, Gatlinburg Convention Center
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for 1 King Bed, Mobility Accessible Room, Non-Smoking

Desk, free WiFi, bed sheets

1 King Bed, Mobility Accessible Room, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking

Desk, free WiFi, bed sheets

1 King Bed, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for 2 Queen Beds, Non-Smoking

Desk, free WiFi, bed sheets

2 Queen Beds, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Johnson's Inn Downtown Gatlinburg

Along with a seasonal outdoor pool, this smoke-free hotel has concierge services and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Change of towels is available on request.
Best Western Johnson's Inn Downtown Gatlinburg offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

This Gatlinburg hotel provides complimentary wireless Internet access. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the shopping around Best Western Johnson's Inn Downtown Gatlinburg. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at Best Western Johnson's Inn Downtown Gatlinburg. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Johnson's Inn

Johnson's Downtown Gatlinburg

Howard Johnson by Wyndham Downtown Gatlinburg Hotel

Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg

Howard Johnson by Wyndham Downtown Gatlinburg Hotel Gatlinburg

Howard Johnson Wyndham Downtown Gatlinburg Hotel

Howard Johnson Wyndham Downtown Gatlinburg

Hotel Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg

Gatlinburg Howard Johnson by Wyndham Downtown Gatlinburg Hotel

Hotel Howard Johnson by Wyndham Downtown Gatlinburg

Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg

Howard Johnson Wyndham Hotel

Howard Johnson Wyndham

Johnson's Inn

Johnson's Inn Downtown Gatlinburg

The Johnsons Inn

Best Western Johnson's Inn Downtown Gatlinburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 794 out of 1515 reviews
Rating 8 - Good. 405 out of 1515 reviews
Rating 6 - Okay. 193 out of 1515 reviews
Rating 4 - Poor. 62 out of 1515 reviews
Rating 2 - Terrible. 61 out of 1515 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Cabrina

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2026

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
Convenient to everything Gatlinburg....Can walk to Aquarium in 2-3 minutes...😊💗Nice Balcony in room 💗Breakfast is Coffee or Tea or Hot Chocolate or Juice and Muffins and it is in the office No place to sit and eat ...
Stayed 1 night in Feb 2026

10/10 Excellent

awilda, orlando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk--EXCELLENT SERVICE DANIELLE VERY FRIENDLY Room--NICE AND CLEAN Location--EXCELLENT
Stayed 4 nights in Feb 2026

6/10 Okay

Dennis Tammie Hunter Tann

Stayed 2 nights in Feb 2026

10/10 Excellent

SUSAN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All of the above, we have coming to this location for 4 yrs. now and have always experienced exceptional service!
Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Stayed 2 nights in Nov 2025

6/10 Okay

Eva

Stayed 1 night in Feb 2026

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Water took 8 minutes to get hot,each night.
Stayed 2 nights in Feb 2026

6/10 Okay

Welton

Stayed 2 nights in Feb 2026

8/10 Good

Eva

Liked: Staff & service, amenities
Staff was so helpful and kind. Also the location was perfect
Stayed 1 night in Feb 2026

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Water pressure was terrible. Other than that, it was good.
Stayed 2 nights in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, great location. Was my second time there and would stay again next time in Gatlinburg. For the price you can’t beat it.
Stayed 4 nights in Jan 2026

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness
The room was great, Although it several minutes for the water to get hot almost thought there was no hot water. Breakfast was supposed to be included and it was just muffins and coffee. Staff was great and room spotless. The fire pit is an exceptional plus.... loved it
Stayed 3 nights in Jan 2026

2/10 Terrible

Steven

Disliked: Amenities
Eh
Stayed 4 nights in Jan 2026

6/10 Okay

Erin Jennifer

Travelled with partner
Liked: Cleanliness, amenities
Have stayed here many times no issues… the room we had was under renovation. While the renovations looked like they would be amazing it wasn’t safe in current condition. The balcony railing was not attached to the wall outside on the top edges as they had painted very scary….. luckily I didn’t lean on it. Also scrapped up the bottoms of my foot good as the tile they put in although beautiful it was not even close to even with carpet as you walk into the bathroom area. There was a metal strip pit on the gap but there was still a big enough gap to cut up my foot a bit so had to be ver careful
Stayed 1 night in Jan 2026

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities
Room was great. Clean and plenty of room. Staff was nice. Only problem was our room door only closed if you slammed it, like put all your weight into it and slammed it shut.
Stayed 2 nights in Jan 2026

10/10 Excellent

Zuleika N

Stayed 2 nights in Jan 2026

10/10 Excellent

Greg

Liked: Staff & service
Meet expectations
Stayed 2 nights in Jan 2026

10/10 Excellent

Terry, Eldridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a clean newly renovated room with a comfortable king bed. The staff was friendly and were available 24 hours. This location is within easy walking distance to all that Gatlinburg has to offer. They no longer offer a free breakfast, but there are so many wonderful breakfast restaurants in Gatlinburg why would you want a motel meal. We would stay here again.
Stayed 2 nights in Jan 2026

8/10 Good

CULLEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, location, room was great. Construction going on so it was loud. Will stay here again
Stayed 5 nights in Jan 2026

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Javier

Stayed 2 nights in Jan 2026

10/10 Excellent

Lieu

Good
Stayed 1 night in Jan 2026

10/10 Excellent

Luis E

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Dec 2025