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Howard Johnson by Wyndham Downtown Gatlinburg

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Downtown Gatlinburg

Terrace/patio
Lobby
Desk, free WiFi, bed sheets
Interior entrance
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
242 Bishop Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(299 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Howard Johnson by Wyndham Downtown Gatlinburg

Mountain hotel with free parking, 5-minute walk to Ripley's Aquarium of the Smokies
Along with a seasonal outdoor pool, this smoke-free hotel has concierge services and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Change of towels is available on request.
Howard Johnson by Wyndham Downtown Gatlinburg offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

This Gatlinburg hotel provides complimentary wireless Internet access. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the shopping around Howard Johnson by Wyndham Downtown Gatlinburg. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at Howard Johnson by Wyndham Downtown Gatlinburg. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 5 2025 to February 15 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Johnson's Inn
Johnson's Downtown Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Hotel
Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Hotel Gatlinburg
Howard Johnson Wyndham Downtown Gatlinburg Hotel
Howard Johnson Wyndham Downtown Gatlinburg
Hotel Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Gatlinburg Howard Johnson by Wyndham Downtown Gatlinburg Hotel
Hotel Howard Johnson by Wyndham Downtown Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham
Johnson's Inn
Johnson's Inn Downtown Gatlinburg
The Johnsons Inn

Howard Johnson by Wyndham Downtown Gatlinburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 800 out of 1556 reviews
Rating 8 - Good. 436 out of 1556 reviews
Rating 6 - Okay. 193 out of 1556 reviews
Rating 4 - Poor. 63 out of 1556 reviews
Rating 2 - Terrible. 64 out of 1556 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

tabitha

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean close to downtown easy walk to everything.
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

Sophia

Stayed 1 night in Oct 2025

4/10 Poor

Rachel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room looked half renovated which for the price was not really a problem. The firepit that was advertised was not turned on druing our stay but i noticed that a neighboring hotel's was. It would have been noce since it was 28 degrees. The bathroom was not clean and the bed was hard. For $50 it was about what you would expect but if its more than that I would skip it.
Stayed 1 night in Nov 2025

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is currently undergoing renovations, however, it did not interfere with our stay. Our room was clean when we arrived and cleaned daily during our stay. We enjoyed the outdoor seating areas and fire pit. Very close to the main strip making everything walkable. Breakfast is grab and go with coffee/juice (not sure if this is related to the renovations or not). So if you’re looking for more than that, you may be disappointed. Overall, we enjoyed our stay and would book here again.
Stayed 3 nights in Nov 2025

8/10 Good

Tejal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and get to see black bears on property
Stayed 4 nights in Nov 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cleanliness, staff was quick and efficient during check in.
Stayed 4 nights in Nov 2025

8/10 Good

jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room. The lrice was great for the location. Counter staff was welcoming and they had hot coffee for guests.
Stayed 1 night in Nov 2025

4/10 Poor

Rex

Disliked: Cleanliness, amenities
Room wasn’t clean. Toilet always running. Bed slept pretty good. Not convienent entrance to 2 nd level
Stayed 2 nights in Nov 2025

6/10 Okay

Lindsey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Expedia noted they had breakfast, however after I booked my non refundable stay. I then got an email saying they did in fact NOT have breakfast. And I have a routine when out of town. I was devastated a will never be back. The room was okay.
Stayed 1 night in Nov 2025

2/10 Terrible

Haley

Travelled with family
Disliked: Cleanliness
Our room had no water to take a shower, mold on the ceiling, drain for sink just laying in there, food under the beds. Will not be back. And they wouldn’t give us a full refund.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lee

Stayed 8 nights in Oct 2025

6/10 Okay

Kristy

Disliked: Amenities
Room was heavily sprayed by cleaner solution. Breakfast os only coffee and a muffin. They have renovations going on. They charged my card for my stay after I had already booked on Expedia. Called them and customer service was not very pleasant. Kept saying it was refunded on their end when in fact, it was not. Had to call my bank and dispute the charges. Not happy and will not stay here again.
Stayed 1 night in Oct 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The property is average but prices are reasonable. The front desk check in clerk was rude and short with me. Room was clean, convenient location. The elevator smelled like smoke and made a weird sound around the second floor. Overall, would stay again but if I am treated rudely again. I will never go back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Patricia, Smyrna

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious, the staff was helpful and friendly. I would stay here again for sure
Stayed 3 nights in Oct 2025

8/10 Good

Vanessa

Travelled with family
Liked: Staff & service
The staff was great (front desk). The room was alright I do wish whoever cleaned it before we got there would wipe the part where the mattress lays of top of bc I could see a bunch of crumbs and whatever else. The organe decorative part of both queens beds had stains and the doors could be wiped down with some bleach or something but for thee most parts the room was alright .
Stayed 2 nights in Oct 2025

8/10 Good

Glenda

Stayed 2 nights in Oct 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room great staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Chad

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kathleen

Stayed 4 nights in Oct 2025

2/10 Terrible

Bradley

Stayed 1 night in Oct 2025

8/10 Good

Amy

Stayed 3 nights in Oct 2025

4/10 Poor

Bradley

Wouldn’t stay again

First room air conditioner was very noisy second night the air conditioner smelt like someone peed in it and we couldn’t use it had to open the door and window until we went to sleep to air the smell out. Balcony offered no view and the door on the balcony didn’t have a lock
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Oct 2025