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Howard Johnson by Wyndham Downtown Gatlinburg

2.5 star property

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Photo gallery for Howard Johnson by Wyndham Downtown Gatlinburg

Garden
Room, 2 Queen Beds, Non Smoking
Lobby
Land view from property
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
242 Bishop Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪3 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(61 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(298 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Howard Johnson by Wyndham Downtown Gatlinburg

Hotel with free breakfast, 5-minute walk to Ripley's Aquarium of the Smokies
Along with a seasonal outdoor pool, this smoke-free hotel has concierge services and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Change of towels is available on request.
Howard Johnson by Wyndham Downtown Gatlinburg offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

This Gatlinburg hotel provides complimentary wireless Internet access. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the shopping around Howard Johnson by Wyndham Downtown Gatlinburg. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at Howard Johnson by Wyndham Downtown Gatlinburg. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 5 2025 to February 15 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Johnson's Inn
Johnson's Downtown Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Hotel
Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Hotel Gatlinburg
Howard Johnson Wyndham Downtown Gatlinburg Hotel
Howard Johnson Wyndham Downtown Gatlinburg
Hotel Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Gatlinburg Howard Johnson by Wyndham Downtown Gatlinburg Hotel
Hotel Howard Johnson by Wyndham Downtown Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham
Johnson's Inn
Johnson's Inn Downtown Gatlinburg
The Johnsons Inn

Howard Johnson by Wyndham Downtown Gatlinburg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 789 out of 1540 reviews
Rating 8 - Good. 432 out of 1540 reviews
Rating 6 - Okay. 193 out of 1540 reviews
Rating 4 - Poor. 64 out of 1540 reviews
Rating 2 - Terrible. 62 out of 1540 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Within walking distance of downtown. Rooms are upgraded and clean with nice sleeping beds.
Stayed 1 night in Sep 2025

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the bed. Very uncomfortable
Stayed 2 nights in Sep 2025

2/10 Terrible

jacqueline

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs to be condemned, there is no elevator to the second floor, you have to haul your stuff up a ramp. broken glass doors, blood stains on hall carpet, filthy dirty fan blowing on you, that's before we even got to room! room 207, broken shelf in shower that could slice you up if you got near it showering, toilet did not flush, and everything covered in black mold. We immediately went to desk and said we are leaving, run don't walk from this place. Don't believe the photos on expedia, it's all lies!
Stayed 2 nights in Sep 2025

6/10 Okay

gary

Travelled with family
Not bad for the price, walkable to downtown Gatlinburg
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay great price can’t wait to come back. Staff was great Danielle was so helpful in meeting our needs.
Stayed 3 nights in Sep 2025

8/10 Good

Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location close to Anakeesta. Enjoyable weekend trip.
Stayed 2 nights in Sep 2025

10/10 Excellent

Britta

Stayed 3 nights in Sep 2025

8/10 Good

Rosie

Stayed 4 nights in Sep 2025

4/10 Poor

Glynis

Disliked: Staff & service, property conditions & facilities, room comfort
The room was very dated and dark. The staff who checked us in were very abrupt and gave us no information, for example we were not told the room would not be serviced during our 4 night stay, if we wanted to have our bed changed or clean towels we would have to request them.
Stayed 4 nights in Sep 2025

6/10 Okay

Sally, Hilton Head Island

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud area. No WiFi. Very small room.
Stayed 5 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Check in and Check out fast and easy. Great price and location
Stayed 5 nights in Sep 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located and clean

Room was very clean. Walking distance to shops and restaurants. Room had everything we needed. Could use an update on mattress but we slept ok. Will stay here again. We have stayed here a number of times. Staff is friendly. They had to fix the commode when we got there but took care of it promptly. Guy really nice
Stayed 3 nights in Sep 2025

8/10 Good

craig

Liked: Amenities
It was good
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Stayed 3 nights in Sep 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the two small pool and fire pit areas. Received housekeeping everyday that we were there. The only available breakfast items were juice & coffee but this is stated on the property info. Great location and price.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dylan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Staff were friendly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and it was convenient to the main street and attractions.
Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed had hair in the corners of the frame like it’s never been cleaned. The hvac unit was filthy. The bathroom door would not close. The toilet does not flush properly and consistently runs water; the shower doesn’t have a liner in it; just a cloth curtain. When we asked to cancel our reservation, we were told they would only refund us 2 of 3 days because we were in the room for more than a half hour….. we spent a half hour trying to get the toilet to flush. We had to contact Expedia to get a refund for the two days, then went elsewhere.
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Roger

Travelled with partner
Disliked: Property conditions & facilities
Noisy didn’t like hearing people having sex in nearby room late at night. It stated a breakfast it was nothing but muffins and coffee
Stayed 3 nights in Aug 2025

8/10 Good

Zeke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025