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Best Western Johnson's Inn Downtown Gatlinburg

Property class: 2.5

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Photo gallery for Best Western Johnson's Inn Downtown Gatlinburg

A spacious room with a wooden ceiling, a large window, a reception desk, and a bear statue.
A swimming pool with a blue slide, lounge chairs, and a stone building.
A small building with a sign reading 'Best Western.'
A cozy room with a stone fireplace, large windows, and a wooden ceiling.
A modern kitchen with blue cabinets, a central island, and a dining area with chairs and tables.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
242 Bishop Lane, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪3 min walk‬
  • Place, Gatlinburg Convention Center
    ‪10 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for 1 King Bed, Non-Smoking

A hotel room with a wooden bed, two bedside lamps, a large abstract painting, and a wooden floor.

1 King Bed, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Non-Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

2 Queen Beds, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

A hotel room with a bed, two bedside lamps, a TV, a small desk, and a chair.

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

A hotel room with a large bed, a desk, a chair, a nightstand with a lamp, and a door.

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Johnson's Inn Downtown Gatlinburg

Along with a seasonal outdoor pool, this smoke-free hotel has concierge services and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, express check-out, and free newspapers are onsite. Change of towels is available on request.
Best Western Johnson's Inn Downtown Gatlinburg offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers.

This Gatlinburg hotel provides complimentary wireless Internet access. Televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us they can't get enough of the shopping around Best Western Johnson's Inn Downtown Gatlinburg. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, laundry facilities, and an elevator
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Free breakfast is served daily. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at Best Western Johnson's Inn Downtown Gatlinburg. Self parking is free.

This Gatlinburg hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Johnson's Inn
Johnson's Downtown Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Hotel
Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Hotel Gatlinburg
Howard Johnson Wyndham Downtown Gatlinburg Hotel
Howard Johnson Wyndham Downtown Gatlinburg
Hotel Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Gatlinburg Howard Johnson by Wyndham Downtown Gatlinburg Hotel
Hotel Howard Johnson by Wyndham Downtown Gatlinburg
Howard Johnson by Wyndham Downtown Gatlinburg Gatlinburg
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham
Johnson's Inn
Johnson's Inn Downtown Gatlinburg
The Johnsons Inn

Best Western Johnson's Inn Downtown Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 820 out of 1523 reviews
Rating 8 - Good. 411 out of 1523 reviews
Rating 6 - Okay. 178 out of 1523 reviews
Rating 4 - Poor. 58 out of 1523 reviews
Rating 2 - Terrible. 56 out of 1523 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff, inexpensive!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and easy parking
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean. Great amenities!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Harlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Employees very helpful, wonderful bed, bathroom area a bit small but doable, room very clean and comfortable. Would definitely book again if in the area.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Aime

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place, have stayed multiple times
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every time we come to Gatlinburg and it will always be our first choice. The location is amazing and the rooms have been updated which made it nice and comfortable. Highly recommend!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was extremely comfortable and the room was very clean. Will stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Great room location, Awesome staff !!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole facility is nice and well maintained. Clean room very spacious. Great outside area and wonderful breakfast.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and spacious. The location was great and close to everything. Breakfast not the greatest, but there are plenty of surrounding places to go for food.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff, good breakfast. Great value. I would stay here again in a heartbeat!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jeff

We were pleasantly surprised by the cleanliness and location of the room. Hot breakfast and the staff were very helpful and fruendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms, even with the construction- it was a nice stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room. Breakfast fresh and good. Quiet one block, walkable, from strip
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was newly renovated with new flooring paint and beds that were incredibly comfortable, clean , close to everything. Would highly recommend and if I was in the area again would definitely stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just behind Anakeesta. Great price, clean rooms and friendly staff..would definitely recommend.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was free and safe, breakfast just right. Room appeared to be freshly psinted. Very quiet.
Stayed 3 nights in May 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was central and within walking distance to all the activities we wanted to do , and more. We felt we couldn't have picked a better location. Room was large, bed was comfortable, and room was clean. Breakfast was ok with eggs, sausage, biscuits and gravy, waffles, cereal, juices, and coffee. We would stay again without question.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

haylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was helpful and nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable , great location
Stayed 3 nights in Mar 2026