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Gatlinburg Mountain Inn

2.5 star property
VIP Access

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Photo gallery for Gatlinburg Mountain Inn

Standard Double Room
Reception
Front of property
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
390 East Pkwy, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪8 min walk‬
  • Place, Anakeesta
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(141 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
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About this property

Gatlinburg Mountain Inn

Motel with free parking, near Great Smoky Mountains National Park
A 24-hour front desk and free self parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Gatlinburg Mountain Inn. During your stay, you're just a quick walk from Traffic Light #3. Enjoy features like free self parking.
  • Free WiFi
  • Free self parking
  • Guests have great things to say about the clean accommodations and the value of their stay
  • Within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies
Self parking is free.

This Gatlinburg motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 421 out of 843 reviews
Rating 8 - Good. 248 out of 843 reviews
Rating 6 - Okay. 102 out of 843 reviews
Rating 4 - Poor. 45 out of 843 reviews
Rating 2 - Terrible. 27 out of 843 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yess easy parking on site. 10 min walk to shops and downtown Gatlinburg. Good location right outside of downtown.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ronada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is great for the price, bed was comfortable and room clean, The property attendant is a nice guy. Easy and safe walk to get downtown.
Stayed 3 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness
Staff was courteous.
Stayed 1 night in Nov 2025

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and very reasonable rates. Housekeeping staff very good.
Stayed 4 nights in Nov 2025

6/10 Okay

Charles

Liked: Staff & service
The room was clean and beds were OK, The bathroom was very small and getting the water for the shower to the right temperature was very difficult. It was close enough to walk to most attractions and main street.
Stayed 2 nights in Oct 2025

10/10 Excellent

kristi

Liked: Cleanliness, amenities, property conditions & facilities
Spotless Amazing View and Great staff!
Stayed 1 night in Nov 2025

6/10 Okay

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, Staff very friendly and help full. Will stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Friendly Staff, clean room and great location
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was convenient to everything in Gatlinburg. Found a nice little Italian Restaurant right across the street as well as a small convenience store. The free Trolley dropped us off right at the hotel. The staff was the best on our whole trip very helpful an informative.
Stayed 2 nights in Oct 2025

10/10 Excellent

Carolyn

Stayed 4 nights in Oct 2025

6/10 Okay

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

William

Liked: Staff & service
Disliked: Cleanliness, room comfort
Shower was very dated and commode was so close to the wall you could barely use. Bed sheets needed changed or replaced, stained in several places.
Stayed 1 night in Oct 2025

8/10 Good

Francie

Stayed 1 night in Oct 2025

6/10 Okay

Rhodesia

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The shower had poor water pressure and we didn’t have that much hot water.
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and a direct access to bears
Stayed 4 nights in Oct 2025

6/10 Okay

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loud garbage truck early and close each morning - woke everyone up both mornings super early!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanne

Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price & location.

Stayed 3 nights in Oct 2025

8/10 Good

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay. Staff extremely helpful

Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Karla Cezaren

Stayed 1 night in Oct 2025

10/10 Excellent

Hannah

Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful stay got to see 🐻
Stayed 1 night in Sep 2025

10/10 Excellent

joey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice operators, Thank you! The world is a mess please visit
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2025