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Gatlinburg Mountain Inn

2.5 star property
VIP Access

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Photo gallery for Gatlinburg Mountain Inn

Standard Double Room
Exterior
Terrace/patio
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
390 East Pkwy, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪8 min walk‬
  • Place, Anakeesta
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(146 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Gatlinburg Mountain Inn

A 24-hour front desk and free self parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Gatlinburg Mountain Inn. During your stay, you're just a quick walk from Traffic Light #3. Enjoy features like free self parking.
  • Free WiFi
  • Free self parking
  • Guests have great things to say about the value of their stay and the clean accommodations
  • Within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Self parking is free.

This Gatlinburg motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 428 out of 853 reviews
Rating 8 - Good. 249 out of 853 reviews
Rating 6 - Okay. 103 out of 853 reviews
Rating 4 - Poor. 46 out of 853 reviews
Rating 2 - Terrible. 27 out of 853 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exelent
Stayed 2 nights in Dec 2025

10/10 Excellent

Miguelangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from my bedroom, nice staff, everything close, lot of places to eat
Stayed 5 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and accommodating staff. Room was comfortable and adequate.
Stayed 1 night in Dec 2025

8/10 Good

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Recommend,so cozy place
Stayed 1 night in Dec 2025

2/10 Terrible

Shifeng

Liked: Cleanliness
Room was clean, but the air smelled of mold. It gave my friend an allergic reaction and woke up with itchy eyes.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
room was nice and clean. Wish it had a continental breakfast, but other than that it wasn't a bad place to stay. Staff was friendly, too.
Stayed 3 nights in Dec 2025

6/10 Okay

Brenda, East Point

Travelled with partner
Liked: Staff & service
Close to the center of town. Friendly staff. Can use some remodeling. Clutter outside.
Stayed 2 nights in Oct 2025

8/10 Good

Selena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Dec 2025

10/10 Excellent

Francis

Stayed 3 nights in Dec 2025

10/10 Excellent

Sharan

good
Stayed 1 night in Oct 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities
Clean room, great staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Gwen

Stayed 1 night in Dec 2025

8/10 Good

Luis Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big beds, very neat room, exactly what we needed for our 2 day stay. Very close walk to Anakeesta (about 10min) and other stores
Stayed 2 nights in Dec 2025

10/10 Excellent

Lisa

Stayed 3 nights in Dec 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service
Clean, very friendly check in. Would stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was Clean, Excellent Location, Shops nearby, staff was courteous & helpful❣️ Would stay here again❣️
Stayed 3 nights in Oct 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay. Left and stayed at another hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Donnie

Stayed 2 nights in Dec 2025

10/10 Excellent

Shanautica

Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room a place to sleep that’s cheaper than staying in downtown.
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Owner allowed a very early check in drop off our luggage and get settled in.
Stayed 1 night in Nov 2025

4/10 Poor

Shruti

Travelled with partner
Disliked: Cleanliness, amenities
Stay was okay, room was just clean but not super clean. Room heating was good. Faced issues with water pressure on both the days, water stopped following for 5-7 minutes until it started again. Had to take break in the shower. Location is good, stay was peaceful. While Checking in, the girl did not answer the questions straight ( for example, when asked if you have hot tub in the hotel, she said we have tub in the bathroom and laughed ). Anyway, you can stay if you are used to staying in standard motels.
Stayed 2 nights in Nov 2025

8/10 Good

Penni Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was good just stayed one night
Stayed 1 night in Nov 2025

6/10 Okay

Suresh

Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't think I have ever been to a hotel where the staff was so genuinely friendly.
Stayed 3 nights in Nov 2025