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Gatlinburg Mountain Inn

2.5 star property
VIP Access

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Photo gallery for Gatlinburg Mountain Inn

Standard Single Room, 1 Queen Bed
Terrace/patio
Exterior
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
390 East Pkwy, Gatlinburg, TN, 37738
  • Place, Anakeesta
    ‪9 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪10 min walk‬
  • Place, Gatlinburg Convention Center
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(137 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Gatlinburg Mountain Inn

Motel with free parking, near Ripley's Aquarium of the Smokies
A 24-hour front desk and free self parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Gatlinburg Mountain Inn. During your stay, you're just a quick walk from Traffic Light #3. Enjoy features like free self parking.
  • Free WiFi
  • Free self parking
  • Guests have great things to say about the clean accommodations and the value of their stay
  • Within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Self parking is free.

This Gatlinburg motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Reviews

Gatlinburg Mountain Inn Reviews

8.4

Very good

8.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 391 out of 793 reviews
Rating 8 - Good. 240 out of 793 reviews
Rating 6 - Okay. 96 out of 793 reviews
Rating 4 - Poor. 42 out of 793 reviews
Rating 2 - Terrible. 24 out of 793 reviews

Reviews

10/10 Excellent

Brie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and quite getaway

The bed comfort was quite nice and staff was friendly and polite. I will recommend this place to family and friends
Stayed 2 nights in Aug 2025

4/10 Poor

Hanna

Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff was very friendly and helpful. Property could use an upgrade, but overall a great stay for price and location
Stayed 3 nights in Aug 2025

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Just for sleeping

No amenities but that goes with the price. Good to just get sleep and back on the road. Saw a bear in the parking lot.
Stayed 1 night in Jul 2025

6/10 Okay

Wyatt

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

2/10 Terrible

Pintu

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is marked in google as 4 star. It’s not 1 star- it’s a motel . Ants in the bathroom. Very unhygienic. The girl in the check in has rude attitude. The overall cleanliness is horrible. The room smells like high dose of phenyl. No telephones, the towels are not clean.
Stayed 1 night in Jul 2025

10/10 Excellent

kishan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 4 nights in Jul 2025

2/10 Terrible

jesus

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, with insects and when told the front desk they didn't do anything about it.
Stayed 2 nights in Jul 2025

6/10 Okay

ESSENCE

Disliked: Property conditions & facilities
Bathroom needs updating! Rooms need a deep cleaning- stay was okay
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Here Again

Staff was friendly and helpful. Room was clean and adequate for us. Good location.
Stayed 4 nights in Jul 2025

10/10 Excellent

LaToinae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

Clare

Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and updated. You can’t get a room anywhere for the price they offer and the quality you receive. Very friendly staff!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizaberh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Rayford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would totally recommend! Will absolutely stay again !!
Stayed 2 nights in Jul 2025

8/10 Good

Burns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Eden

Stayed 3 nights in Jul 2025

8/10 Good

Lynda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Chantal

Liked: Cleanliness, amenities, property conditions & facilities
Property was nice but the air conditioning in the room made it feel musty. We had a bear outside our room on top of my car so make sure you don’t leave any food in the car
Stayed 3 nights in Jul 2025

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff and Clean Room!

Our room was clean! The staff was friendly and accommodating. We stayed for 3 nights and enjoyed our stay very much. An added bonus were the bears that showed up every morning we were there; one had 2 cubs with her.
Stayed 3 nights in Jul 2025

4/10 Poor

Shyann

Stayed 1 night in Jul 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Close to the strip, mountains, stores & pizza shops. Nice balcony over the river - With the sounds of water rushing over rocks was very pleasant. The beds was very comfortable & the room had everything we needed. Great area & very friendly & helpful staff. I’ll definitely stay here again. Also - Very affordable. Well worth the money. I’ll be back.
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying at the Gatlinburg Mountain Inn. The staff was very friendly and it's walking distance to many hot spots including Anakeesta.
Stayed 3 nights in Jun 2025

10/10 Excellent

SCOTT

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, accommodating, and close to all the action.
Stayed 3 nights in Jun 2025