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Serena Inn & Suites - Sundance

2.5 star property

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Photo gallery for Serena Inn & Suites - Sundance

Indoor spa tub
Meeting facility
Room, 2 Queen Beds
Free daily continental breakfast
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Air-conditioning

Explore the area

View in a map
2719 E Cleveland Street, Sundance, WY, 82729
  • Place, Washington Park
    ā€Ŗ2 min driveā€¬
  • Place, Devils Tower National Monument
    ā€Ŗ32 min driveā€¬
  • Place, Deadwood Mountain Grand
    ā€Ŗ40 min driveā€¬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(91 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

Desk, blackout curtains, iron/ironing board, free WiFi

Room

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Serena Inn & Suites - Sundance

An indoor pool, a 24-hour business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Serena Inn & Suites - Sundance offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sundance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Our customers tell us they enjoy the free breakfast at Serena Inn & Suites - Sundance. During your stay, you'll be within walking distance of Washington Park. Free WiFi in public areas, free self parking, and an indoor pool are available. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a 24-hour business center, laundry facilities, and a vending machine
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Washington Park and a few minutes from Clarenbach Memorial Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Free breakfast is served daily. An indoor pool, a vending machine, and laundry facilities are also featured at the business-friendly Serena Inn & Suites - Sundance. Free self parking is available. You'll have access to the outdoor pool at a partner property.

This Sundance hotel is smoke free.

Guests are served free continental breakfast daily from 6 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 10 AM

Things to do

  • Indoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kario

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking and nice location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, great breakfast, friendly staff.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Only hotel in town
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Services are great
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Melissa

Disliked: Cleanliness
Conveniently located for an overnight stay from our travels.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem just outside devils tower. Clean -comfortable rooms - great staff - Would definitely recommend-
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

CANDICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff who were available for my late check-in and very helpful. Nice, clean, comfortable room and excellent continental breakfast options. I would stay again if in the area.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quite room, good beds
Stayed 1 night in Oct 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall pleasant stay.
Stayed 1 night in Jul 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel wall almost completely
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here on way to South Dakota, and liked it do much, we again stayed here. Clean, quiet friendly, worth the stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Everything. We had a great stay and will continue to come back
Stayed 1 night in Nov 2025
Verified

8/10 Good

Noala

Liked: Cleanliness, staff & service, property conditions & facilities
Nice host, very helpful and well informed about the area/
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very clean , staff at front desk very friendly and helpful
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Franci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was excellent. Our room is clean and spacious.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. We would stay here again. Staff was friendly.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Maila

Liked: Cleanliness, amenities, property conditions & facilities
Large, fresh clean room. Adjustable heat & cooling. Friendly, helpful staff. Solid WiFi, plenty outlets, excellent breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

LaWanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Serena Inn was very friendly.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The lady checking us in, was very friendly and helpful.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Max

Liked: Cleanliness, amenities, property conditions & facilities
They were very accommodating at check-in, very pleasant. Its a little outdated but still a very nice clean property šŸ‘Œ
Stayed 1 night in Sep 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean quiet spot to stay in a small town with limited options
Stayed 4 nights in May 2025
Verified

6/10 Okay

Willy

Liked: Amenities
Disliked: Staff & service
No. There was no fruit, no options for biscuits and gravy. There was no yogurt. And the hard-boiled eggs appear to be a day or two old.
Stayed 1 night in Jan 2026