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Heidel House Hotel and Conference Center, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Heidel House Hotel and Conference Center, an Ascend Collection Hotel

A pool area with a view of the water, surrounded by trees and a staircase leading to a deck.
A hotel room with two beds, a wooden headboard, a large window with a view, and a patterned carpet.
A bar area with a long counter, multiple stools, and a variety of bottles and glasses.
A spacious hall with high ceilings, large windows, and white draped ceilings. Tables are set with white tablecloths and chairs.
An outdoor seating area with wicker furniture and a fire pit.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
653 Illinois Avenue, Green Lake, WI, 54941
  • Place, Green Lake
    ‪5 min walk‬
  • Place, Thrasher Opera House
    ‪2 min drive‬
  • Place, Green Lake Marina
    ‪2 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A cozy living room with a sofa, ottoman, and a TV on a wooden cabinet.

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand, and a wall-mounted lamp.

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a wooden headboard, a nightstand, a desk, and a view of the outdoors through large windows.

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a large bed, a wooden headboard, a nightstand, a desk, and a view of the outdoors through large windows.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand, a lamp, and a small table.

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

A hotel room with two beds, a wooden headboard, a large window with a view, and a patterned carpet.

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

A hotel room with a large bed, a wooden headboard, two bedside lamps, a nightstand, and two framed pictures on the wall.

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

A hotel room with a large bed, a TV on a wooden dresser, a window with a view, and a skylight.

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 1 Single Bed, 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Non Smoking

A modern living room with a grey sofa, two matching ottomans, and a large window with beige curtains. There are three framed artworks on the wall and a lamp on a side table.

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a wooden headboard, a nightstand with a lamp, and a large window with curtains.

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Pillow-top beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Heidel House Hotel and Conference Center, an Ascend Collection Hotel

Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar, and a 24-hour business center are onsite.
Heidel House Hotel and Conference Center, an Ascend Collection Hotel offers 114 accommodations with hair dryers and irons/ironing boards. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

This Green Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones.

An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Heidel House Hotel and Conference Center, an Ascend Collection Hotel, you're just a quick walk from Green Lake. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine at Oakwood Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast offered for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Amenities include a 24-hour business center, 10 meeting rooms, and a conference center
  • Onsite recreation includes a gym and a golf driving range
  • Just a 3-minute walk from Green Lake and 5 minutes by foot from Elan Brio Spa
  • Dogs welcome for a fee (restrictions apply)
Heidel House Hotel and Conference Center, an Ascend Collection Hotel offers its guests a seasonal outdoor pool, a children's pool, an indoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

A 24-hour business center and 10 meeting rooms are available. Event space at this hotel measures 4410 square feet (410 square meters) and includes a conference center. A hot tub, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Heidel House Hotel and Conference Center, an Ascend Collection Hotel. Self parking is free.

This 3-star Green Lake hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Oakwood Restaurant - This fine-dining restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open select days.
Waves Pub and Grill - This restaurant is located by the pool and specializes in American cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Oakwood Coffee Lounge - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Oakwood Coffee Lounge
  • Oakwood Restaurant
  • Waves Pub and Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Foosball table
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Optional golf privileges
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (4,410 square foot of space)

Outdoors

  • In a nature reserve
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 200.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Heidel House Resort Ascend Hotel Collection

Heidel House Hotel and Conference Center, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 195 reviews
Rating 8 - Good. 34 out of 195 reviews
Rating 6 - Okay. 11 out of 195 reviews
Rating 4 - Poor. 5 out of 195 reviews
Rating 2 - Terrible. 2 out of 195 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. Very relaxing visit.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great environment, friendly staff! Definitely will be back again!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Clean rooms , great staff. Good restaurant and lounge.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
We loved the opportunity to stay in the main b
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly; the rooms were comfortable and roomy, the views were awesome and the food was delicious. Would definitely come again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. My room was incredibly spacious. I’ll definitely return if I’m ever in that area again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Clean facility, beautiful interior decoration and dog friendly.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. A very positive experience, from checkin to checkout.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kevin

Great staff. Updated rooms, indoor pool, hot tub.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sibylle

Liked: Cleanliness, amenities, property conditions & facilities
Large room with a beautiful view of the lake!
View from the balcony
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, pool, restaurant and rooms are excellent!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem! Spotless. The balcony views were stunning. Gorgeous in the heart of winter. Can’t wait to see it this summer!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay so much that we are planning on doing a longer trip back here next year!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great resort.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Lorissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a awesome hotel very clean and comfortable nice people
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, beautiful view of the lake. Older facility, but very well maintained and clean. Staff very available and accommodating.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a weekend getaway
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Steven

Liked: Staff & service, amenities
Only 1 bar tender, no wait staff in bar/restaurant. I was charged a ridiculous $45 resort fee. They took free coffee out of the lobby, and now they have a coffee bar service that is very slow
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
The double room was huge. It was very clean and plenty of space for luggage. The view of the lake was wonderful and even had a bald eagle fly by. The indoor swimming pool was huge.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very nice Hotel & Staff! Great Stay!!!
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay the restaurant was very good I had the Ribeye. Staff was friendly and helpful.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort on the lake. We loved the staff and resort! We will go back :)
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property! We thoroughly enjoyed our stay!
Stayed 1 night in Jul 2024