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Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

Exterior
Business centre
Interior
Indoor pool
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
851 Congaree Rd, Greenville, SC, 29607-3521
  • Place, Roper Mountain Science Center
    ‪10 min walk‬
  • Place, Haywood Mall
    ‪2 min drive‬
  • Place, Patewood Memorial Hospital
    ‪2 min drive‬
  • Airport, Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

Room amenity

Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

7.8 out of 10
Good
(39 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Single Standard Communications Accessible Tub (One single bed)

Room amenity

1 Single Standard Communications Accessible Tub (One single bed)

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for 1 Single Standard Communications Mobility Accessible (one single bed)

Room amenity

1 Single Standard Communications Mobility Accessible (one single bed)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

Room amenity

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

8.2 out of 10
Very good
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(32 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

7.4 out of 10
Good
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG offers 202 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the room service at Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG. During your stay, you'll be within walking distance of Haywood Mall. Features include free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the room service
  • 13 minutes by foot from Roper Mountain Science Center and a 3-minute drive from Haywood Mall
  • Free airport, shopping center, and local-area shuttle service
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 11 meeting rooms, and limo/town car service are available. Event space at this hotel measures 75347 square feet (7000 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are free. Self parking is free.

This 3.5-star Greenville hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Onsite venue - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ruths Chris Steak House - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 11:00 PM on request
  • Free area shuttle up to 5 miles
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ruths Chris Steak House

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • 75,347 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 24 for adults, and USD 10 to 24 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Mtn
Crowne Plaza Mtn
Crowne Plaza Hotel Mtn Rd
Crowne Plaza Mtn Rd
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG Hotel
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel
"Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel"

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1008 reviews
Rating 8 - Good. 209 out of 1008 reviews
Rating 6 - Okay. 107 out of 1008 reviews
Rating 4 - Poor. 68 out of 1008 reviews
Rating 2 - Terrible. 35 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Monica

Stayed 1 night in Dec 2025

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No, the room was not spotless, but it was clean. The staff was very cooperative.
Stayed 2 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy for an early airport departure. Very safe and easy parking. Guest services was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Darian

Stayed 1 night in Dec 2025

10/10 Excellent

MILAGROS

Stayed 2 nights in Dec 2025

10/10 Excellent

Maria, Chicago Heights

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, awesome customer service!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, good staying
Stayed 3 nights in Dec 2025

10/10 Excellent

Alilyah

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Edward

Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel lobby was very nice. My room was ok. The bathtub was slippery. The room was also cold even though the thermostat said 72. It was definitely 67. I had to go and get a refill of Kleenex and TP. The bed was comfortable. The room was clean. The hallway was really cold. The heater is definitely broken.
Stayed 4 nights in Nov 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Overall was fine. Can’t blame the hotel for the clientele, but one room was making the hall reek of weed. To the hotel’s credit they sent someone right away to deal with the issue. The room was comfortable.
Stayed 6 nights in Nov 2025

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff GREAT! As a whole the hotel was lovely. A bonus. It was decorated beautifully for the holidays. The room was clean and serviced daily. Even though our room was on the first floor with the parking lot right outside our windows, it was peaceful and quiet. The only thing I can critique is that the water pressure was really poor and it took a long time to get hot water, but we managed and everything else made up for this.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katielynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Jason

Stayed 1 night in Nov 2025

10/10 Excellent

Reginald

Stayed 3 nights in Nov 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard H

Liked: Cleanliness, amenities, property conditions & facilities
Very impressive all around
Stayed 1 night in Nov 2025

4/10 Poor

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was fine. Did not eat breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Brittany

Stayed 1 night in Nov 2025

10/10 Excellent

Maydelainy Ovalle

Stayed 3 nights in Nov 2025

4/10 Poor

Scarlett

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ants in our room, floor was wet under the AC vent as you walk in the room, a baseball team of boys made the pool experience awful - staff had a hard time getting them under control.
Stayed 1 night in Nov 2025

4/10 Poor

Hans

Travelled with partner
Upon arrival & going into the room the toilet handle was broken and maintenance had to repair. The mattress was expired and way past needing replaced. The next morning the shower would hardly drain and was filling up like a bathtub. We left at about 0830 & returned around 3:00pm & our room had not been serviced with clean linen. The bar in the lobby was absolutely much too expensive, $30 for a shot. This was not what I expected from a Crown Plaza & not what I have experienced before. The front desk employees were fantastic along with the staff at the breakfast.
Stayed 2 nights in Nov 2025

6/10 Okay

Jeremiah

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2025

8/10 Good

Janetta

Stayed 1 night in Nov 2025