Tru by Hilton Spartanburg

2.5 star property

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Photo gallery for Tru by Hilton Spartanburg

Terrace/patio
Exterior
Reception
Lobby
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
103 Franklin Avenue, Spartanburg, SC, 29301
  • Place, WestGate Mall
    ‪16 min walk‬
  • Place, Regal Spartan
    ‪2 min drive‬
  • Place, Tyger River Park
    ‪7 min drive‬
  • Airport, Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(73 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Tru by Hilton Spartanburg

This smoke-free hotel features a fitness center, a business center, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is available on request.
Tru by Hilton Spartanburg offers 98 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Spartanburg hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Spartanburg. During your stay, you'll be within walking distance of WestGate Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from WestGate Mall and a few minutes from Regal Spartan
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Tru by Hilton Spartanburg also features a fitness center, a front-desk safe, and an elevator. Self parking is free.

This Spartanburg hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 20 private bathrooms
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Spartanburg Hotel
Tru by Hilton Spartanburg Spartanburg
Tru by Hilton Spartanburg Hotel Spartanburg

Tru by Hilton Spartanburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 925 reviews
Rating 8 - Good. 143 out of 925 reviews
Rating 6 - Okay. 52 out of 925 reviews
Rating 4 - Poor. 19 out of 925 reviews
Rating 2 - Terrible. 36 out of 925 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent business class hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious and staff was very friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Super clean, comfy beds, friendly staff, good breakfast. This was our first time staying at a Tru hotel, but it definitely will not be our last!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Super friendly staff. Would definitely stay here again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Clean, great breakfast, very nice staff, comfortable beds, literally don’t have one bad thing to say! Would stay here again and again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities
Courteous staff, clean rooms, nice location. Would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rene

Liked: Cleanliness, property conditions & facilities
Clean room & friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for our, trip
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

PAUL F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Robert at front desk amazing!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities
The staff was wonderful. The room was extremely clean and it was the quietest hotel I have ever stayed in.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, breakfast and great shower.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was clean, gym had all the necessary equipment and was clean. We very much enjoyed our stay, the only critique we had was the walls are thin and we could hear people walking down the halls and talking in the room next to us. They had a good continental breakfast and very good coffee.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities
Good area
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quick in and out pit stop stay for my family on a routine long road trip we’ve had for take a few times. This is the second time we’ve stayed here. And it will be our go to stop. Clean, the breakfast is great. Friendly staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities
Spotless room top tier customer service. Very nice hotel all together great for my family during our stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was a positive experience. The room was clean and well maintained, which made for a comfortable stay. The staff was friendly and welcoming, always ready to assist when needed. The location was also very convenient for my business visit, making it easy to get where I needed to go. Overall, a solid choice for both comfort and convenience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, good breakfast, restaurants and shopping in walking distance
Stayed 1 night in Oct 2025
Verified

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 2 nights in Jul 2025