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Holiday Inn Express & Suites Jackson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

Exterior
Standard Room
Exterior
Free daily buffet breakfast
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
116 Hospitality Drive, Jackson, GA, 30233
  • Place, Noah's Ark Rehabilitation Center
    ‪6 min drive‬
  • Place, Tanger Outlets
    ‪7 min drive‬
  • Place, High Falls State Park
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room (Specialty)

Room (Specialty) | Bathroom amenities

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible Bathtub (Communications)

Premium bedding, down duvets, in-room safe, individually decorated

Suite, Multiple Beds, Accessible Bathtub (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
Candlewood Suites Jackson by IHG
Jackson
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 323 reviews
The price is €104
includes taxes & fees
10 May - 11 May
Candlewood Suites Jackson by IHG

About this property

Holiday Inn Express & Suites Jackson by IHG

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Holiday Inn Express & Suites Jackson by IHG offers 74 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Jackson by IHG. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 9 minutes by car from Tanger Outlets and 12 minutes from Butts County Courthouse
Holiday Inn Express & Suites Jackson by IHG offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. The business-friendly Holiday Inn Express & Suites Jackson by IHG also features tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Jackson hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Pool toys
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Restaurant dining guides
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 250 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 250 (exact amount varies) at check-out.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 01 and close October 01.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday INN EXP Stes Jackson
Holiday Inn Express Suites Jackson
Holiday Inn Express Suites Jackson by IHG
Holiday Inn Express Suites Jackson an IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Hotel
Holiday Inn Express & Suites Jackson by IHG Jackson
Holiday Inn Express & Suites Jackson by IHG Hotel Jackson

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 297 out of 427 reviews
Rating 8 - Good. 66 out of 427 reviews
Rating 6 - Okay. 26 out of 427 reviews
Rating 4 - Poor. 10 out of 427 reviews
Rating 2 - Terrible. 28 out of 427 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Dyquarius

Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Stayed 1 night in Jan 2026

6/10 Okay

Carly

Travelled with family and small children
Liked: Cleanliness, amenities
The room's door was damaged like someone had tried to break in. We told the person at the desk, we checked in pretty late so she asked us to let the manager know in the morning. We did and they were already aware. I thought it was strange to book us in that room when the hotel was not full and other rooms were available. Also, the TV was not secure on the wall and I let them know about this and they acted like there wasn't much they could do about it which is untrue. The bracket was missing screw so they just needed to bolt it properly. I was actually a little scared that it was going to fall off the wall. The bathroom door also didn't close properly. We were just needed a place to sleep for the night so none of this was a big deal but seems that repairs are lacking. The breakfast was good and had a good variety. I probably wouldn't stay here again since there are so many other hotels off I-75 to choose from but wasn't the worst place I had ever stayed. Room was clean and beds were comfortable.
Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect. Nice, clean hotel, comfortable beds and pillows, good breakfast and lovely staff-especially annik (no clue how to spell her name, sorry!)
Stayed 1 night in Jan 2026

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay while on route to TN. Free hot breakfast. Pancake machine needs a bit of tweaking. Came out almost raw but other than that great stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Cary

Stayed 2 nights in Jan 2026

10/10 Excellent

TaeLr

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Jan 2026

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities
No complaints
Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Kyle

Stayed 1 night in Dec 2025

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stop on a long road trip!
Stayed 1 night in Dec 2025

10/10 Excellent

Terrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet room with good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Tayla

Stayed 1 night in Dec 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast with lots of hot and cold items
Stayed 1 night in Dec 2025

10/10 Excellent

Humberto

Stayed 1 night in Dec 2025

2/10 Terrible

Annette

Disliked: Cleanliness, amenities, property conditions & facilities
Didn't stay at this hotel
Stayed 1 night in Dec 2025

6/10 Okay

Leslie

Stayed 2 nights in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Marvin

Stayed 1 night in Dec 2025

8/10 Good

Janiece

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very efficient and kind.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Everything was clean and beds very comfortable. Staff was very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great breakfast
Stayed 2 nights in Nov 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
Coffee maker in room broken ???
Stayed 1 night in Nov 2025

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 5 nights in Nov 2025