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Aspen Suites Hotel Haines

2.5 star property

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Photo gallery for Aspen Suites Hotel Haines

Exterior
Full-sized fridge, microwave, stovetop, coffee/tea maker
32-inch flat-screen TV with cable channels, TV
Interior
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
409 Main Street, Haines, AK, 99827
  • Place, Hammer Museum
    ‪4 min walk‬
  • Place, Southeast Alaska State Fair
    ‪10 min walk‬
  • Place, Haines-Skagway Fast Ferry
    ‪15 min walk‬
  • Airport, Haines, AK (HNS)
    ‪4 min drive‬

Room options

View all photos for Single Queen Kitchenette

Premium bedding, down duvets, desk, blackout curtains

Single Queen Kitchenette

9.4 out of 10
Exceptional
(16 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Queen Kitchenette

Double Queen Kitchenette

Double Queen Kitchenette

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aspen Suites Hotel Haines

Hotel in Haines with free parking
Coffee/tea in a common area, a business center, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and a front-desk safe. Housekeeping is available once per stay.
Aspen Suites Hotel Haines offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Haines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Aspen Suites Hotel Haines. During your stay, you're just a quick walk from Haines Borough Public Library. You'll find features like free WiFi in public areas and free self parking, plus a business center.
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Steps from Haines Borough Public Library and 4 minutes by foot from Hammer Museum
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Aspen Suites Hotel Haines also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Haines hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior call box for check-in assistance.
Guests must notify the property of their expected arrival time in advance, and confirm their arrival time by phone at least 24 hours before check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35.00 per pet, per day, plus a deposit of USD 150.00 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Aspen Suites Hotel Haines
Aspen Suites Haines
Aspen Suites Haines Haines
Aspen Suites Hotel Haines Hotel
Aspen Suites Hotel Haines Haines
Aspen Suites Hotel Haines Hotel Haines

Aspen Suites Hotel Haines Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 224 out of 312 reviews
Rating 8 - Good. 71 out of 312 reviews
Rating 6 - Okay. 10 out of 312 reviews
Rating 4 - Poor. 4 out of 312 reviews
Rating 2 - Terrible. 3 out of 312 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Experience.
Stayed 1 night in Jun 2025

8/10 Good

Rosemarie L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like the walking distance to the airport and restraunts. It is my go to place. The staff is very friendly and helpful. It is time to get some new mattresses. No matter where you lay you roll to the center.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tara-Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Danielle

Travelled with family
Disliked: Cleanliness
The hotel is not staffed after 10pm. Our toilet broke at 10:15pm on first night. We called the energency number and no one answered. Never. We called for hours. We ended up jimmy rigging it to work with a spare keychain to connect the flusher As it broke off while still partially connected. We also found a moldy coffee filter packet in our coffee maker.. so that was gross.
Moldy coffee filter - underneath was disgusting.
Stayed 4 nights in May 2025

10/10 Excellent

Yarian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Candace

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff was personable and very helpful. My room was comfortable all the way to the pillows! Highly recommend. Will be staying there again.
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice big bathroom, comfortable beds, fairly quiet, especially for the weekend we went!
Stayed 1 night in May 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
When the Alaska Marine Highway System ferry arrived over an hour after midnight, hotel staff were there to quickly check in a queue of weary travelers. Room was clean. Our cooler was low on ice, so the full-size refrigerator in the kitchenette was welcome. Ate our own food for breakfast to get on the road quickly next morning. Clean room with a tub, always bonus.
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean, comfortable, welcoming motel.
Stayed 1 night in May 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and Craft Beer

One of the only options in town, but clean and comfortable. Plus, it is right next to Haines Brewry!
Stayed 2 nights in Apr 2025

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9 minute drive from the ferry. Very clean and comfortable accommodation. Even has dishes and toaster in kitchenette. Sled dogs in truck kennel in parking lot.
Stayed 1 night in Apr 2025

10/10 Excellent

Vickie, PRINEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, clean and user friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff. The bed was a little harder than I like
Stayed 1 night in Apr 2025

10/10 Excellent

Trenton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gabriel Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a standard quality hotel but overpriced. The receptionist was lovely and helpful.
Stayed 1 night in Mar 2025

4/10 Poor

Celeste

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I would have given this property a much higher review, had it not been for the reception when we initially arrived. We were traveling for sports and arrived at the facility with one child and another parent who had more children with her. Immediately, before even checking in, the person at the desk was verbally abusive, citing an experience from a year ago with another group of kids. She spoke harshly and abruptly and the children felt very unwelcome. She went so far as to tell us that she has cameras throughout the hotel that she is able to look at/check from home and would know if the children became unruly. Thankfully, our experience with other staff throughout the weekend was very positive and they were helpful and beyond nice and very welcoming to all the children. I would not recommend this property for anyone visiting with children, particularly if they are there for sporting functions unless they can stomach being greeted by such rudeness.

10/10 Excellent

Concepcion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk super nice they place was very nice in every way
Stayed 1 night in Dec 2024

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room - super clean!
Stayed 1 night in Dec 2024

8/10 Good

Rob

Stayed 3 nights in Oct 2024

10/10 Excellent

Courtney

Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of town very convenient to businesses and restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , quiet and not run down
Stayed 1 night in Nov 2024