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Holiday Inn Express & Suites Harrisonburg University Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Harrisonburg University Area by IHG

Exterior
Point of interest
Indoor pool
Free full breakfast
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
196 Burgess Road, Harrisonburg, VA, 22801
  • Place, James Madison University
    ‪6 min walk‬
  • Place, University Park
    ‪8 min walk‬
  • Place, A Dream Come True Playground
    ‪19 min walk‬
  • Airport, Weyers Cave, VA (SHD-Shenandoah Valley Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible (Communications)

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(30 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 2 Queen Beds

Premium bedding, in-room safe, individually decorated

Standard Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room (Specialty)

Premium bedding, in-room safe, individually decorated

Room (Specialty)

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Harrisonburg University Area by IHG

Hotel with free parking, 10-minute walk to James Madison University
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Harrisonburg University Area by IHG offers 90 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Harrisonburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Harrisonburg University Area by IHG. During your stay, you're just a quick walk from James Madison University. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from James Madison University and a 2-minute drive from Edith J. Carrier Arboretum
Holiday Inn Express & Suites Harrisonburg University Area by IHG offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Holiday Inn Express & Suites Harrisonburg University Area by IHG also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Harrisonburg hotel is smoke free.

Guests are served free full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Harrisonburg University Area by IHG

Holiday Inn Express & Suites Harrisonburg University Area by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 402 out of 509 reviews
Rating 8 - Good. 72 out of 509 reviews
Rating 6 - Okay. 18 out of 509 reviews
Rating 4 - Poor. 7 out of 509 reviews
Rating 2 - Terrible. 10 out of 509 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nakeeta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe
Stayed 1 night in Nov 2025

10/10 Excellent

Frank, Roanoke

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were very helpful and friendly. The room was smallish but clean. The fitness center had sturdy, working machines and number of weights.
Stayed 1 night in Oct 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless!
Stayed 1 night in Oct 2025

10/10 Excellent

Madhusudhan

Stayed 1 night in Oct 2025

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Truly an unfortunate experience and response from the manager at this property. We had booked 3 nights at this hotel through Expedia. We discovered on the third night on the underside of the duvet cover what seemed to be a fresh blood stain. The manager refused to offer any compensation and instead changed up the story. He claimed it was a food stain and told Expedia that he was certain the stain was not there when we arrived. And therefore the stain must have come from us. If a stain is on the underside of duvet cover, how would he be so sure it wasn’t there before our arrival. It was clear to me that the guests before turned over the duvet cover to hide the stain and that housekeeping clearly did not see the stain and simply failed to wash the cover. Sorry this was truly disappointing. More shocking that manager responded the way he did. I’m an excellent traveler through Expedia and have never issued a complaint. Buyer beware with this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Oct 2025

8/10 Good

Melitsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite upon checkin me in. The lobby was super clean and had a fresh scent, so did the hallways on every floor. The room clean and most important, the bathroom was clean like new. The only con for me was the noice the a/c made. I’m just super picky with noice. Other that that l do Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Brielle

Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Thembinkosi

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very clean (including the gym and swimming pool), has friendly staff, and has plenty of options for breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaewon, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property. Very modern and clean. Great breakfast. Exceptional front desk staff.
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Timothy, Carbondale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian, New Milford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. No notes.
Stayed 1 night in Aug 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean!
Stayed 1 night in Aug 2025

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandma spends time with two grandsons.

Had fun with two teen grandsons. Breakfast was delicious. Coffee for grandma was excellent. Close to restaurants. Visited melrose civil war caverns. Very nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gregoria, Alexandria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lorina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location.

Amazing location. You could walk to restaurants, stores, etc. We ate at Texas Roadhouse which was right across the street.
Stayed 1 night in Aug 2025