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Tru By Hilton Harrisonburg, VA

2.5 star property

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Photo gallery for Tru By Hilton Harrisonburg, VA

Front of property
Fitness facility
Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Room, 1 King Bed (Mobility & Hearing, Roll-In Shower) | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
111 Pleasant Valley Road, Harrisonburg, VA, 22801
  • Place, James Madison University
    ‪2 min drive‬
  • Place, Rockingham Fairgrounds
    ‪4 min drive‬
  • Place, Harrisonburg Farmers Market
    ‪6 min drive‬
  • Airport, Weyers Cave, VA (SHD-Shenandoah Valley Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Home2 Suites By Hilton Harrisonburg University
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 110 reviews
The price is €77
includes taxes & fees
4 Dec - 5 Dec
Home2 Suites By Hilton Harrisonburg University

About this property

Tru By Hilton Harrisonburg, VA

Hotel in Harrisonburg with free breakfast and a fitness center
A fitness center, a business center, and dry cleaning are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk. Housekeeping is available on request.
Tru By Hilton Harrisonburg, VA offers 82 accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Harrisonburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Harrisonburg, VA. During your stay, you'll be within walking distance of Shenandoah Heritage Market. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a car charging station, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from James Madison University and a few minutes from Shenandoah Heritage Market
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Tru By Hilton Harrisonburg, VA also features a fitness center, dry cleaning/laundry services, and an elevator. Free self parking is available.

This Harrisonburg hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2020
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:30 AM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 9:00 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 1:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 9:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Harrisonburg, VA Hotel
Tru By Hilton Harrisonburg, VA Harrisonburg
Tru By Hilton Harrisonburg, VA Hotel Harrisonburg

Reviews

Tru By Hilton Harrisonburg, VA Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 316 out of 527 reviews
Rating 8 - Good. 126 out of 527 reviews
Rating 6 - Okay. 41 out of 527 reviews
Rating 4 - Poor. 19 out of 527 reviews
Rating 2 - Terrible. 25 out of 527 reviews

Reviews

10/10 Excellent

William, Hawthorne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fabulous! The room was very clean! The bed was super comfy and the shower was wonderful, spotless, great water pressure, great little shelf, body wash, soap and conditioner! We highly recommend this hotel!
Stayed 1 night in Aug 2025

6/10 Okay

Rosita

Travelled with partner
Liked: Staff & service
I liked the hotel is was nice but i didnt like the smooshy pillows and the mold in the bathroom sink The bed was comfy but the pillows were horrendous...overall it was a nice experience but i hated the pillows
Stayed 2 nights in Aug 2025

8/10 Good

Becky

Stayed 2 nights in Aug 2025

8/10 Good

Joseph

Stayed 1 night in Jul 2025

8/10 Good

Glen

Stayed 1 night in Jul 2025

8/10 Good

GENE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sean was excellent in handling our concerns, he took the time to make sure our issue was resolved. Sherri was great at check in as well!
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela, LUCEDALE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was easy access and clean quiet rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Wen Wan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Whitney Traywick-Traywick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! Clean, great breakfast and exceptional customer service!
Stayed 1 night in Jul 2025

2/10 Terrible

Raquel

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I recently stayed at Tru by Hilton and unfortunately, it was a rather disappointing experience. First and foremost, I was shocked at the state of the floors in my room; they were filthy and clearly had not been cleaned properly. This was not the level of cleanliness I expected from a hotel in your brand. Furthermore, I encountered a severe issue with my bed, as I discovered that there were bugs present. This is completely unacceptable and made my stay extremely uncomfortable. To make matters worse, the customer service was lacking from start to finish. I found the staff to be unhelpful and indifferent to my concerns, which only contributed to my disappointment. Overall, my experience did not meet the standards I have come to expect from Hilton properties, and I hope that these issues can be addressed for future guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Larry, KNOXVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Crystal

Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the highway, overall Tru offers great properties, this one included. There was a musty smell in the hallways but the room was just fine. Shower and bath amenities were very good. For some reason, they only have large bottles of wine to sell to guests, kind of silly for a hotel that is off the highway and maybe you just want to have one glass of wine before bed. We had just traveled 10 hours and would be nice to have a glass to settle in.
Stayed 1 night in Jul 2025

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the minimalistic feel especially no carpet :)
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Amenities, property conditions & facilities
Unique decor, very clean, friendly staff, free shampoo, etc smells like liquid sunshine
Stayed 1 night in Jul 2025

10/10 Excellent

Loretta

Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff was nice and check in was simple
Stayed 1 night in Jul 2025

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here while in town for my daughter’s softball tournament, the room was perfect, location was convenient to food and shopping and even with being right off the highway was quiet. Only complaint is only one ice machine (that I could find) and mini fridge in room offered little chill and no freezer otherwise check in and extending the room last minute was very smooth. Would stay again if back in this area.
Stayed 3 nights in Jul 2025

10/10 Excellent

irene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Need more parking
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Bandish

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Stayed 2 nights in May 2025

8/10 Good

Dottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in 3 Tru properties. Easily identifiable, they are all the same with the exception of the large, brightly colored mural in the lobby depicting the state in which they are located. The lobby/public area is a happy mix of colorful lounging furniture with tables for eating breakfast. Each one has a couple of swinging basket chairs, popular with the younger crowd. Breakfast is a step up from pastries and muffins and offers a day-to-day change of egg variations. The pancake making machine is slow but a popular novelty. The rooms are basic and remind me of a college dorm room. The beds to not have top sheets or blankets. Instead they have a light weight quasi comforter-duvet cover but there is no down duvet inside. I always have to ask for a blanket for warmth in the well air-conditioned rooms. The king sized bed only had 3 pillows in our room so we had to ask for a fourth. The showers are the same in all of the ones I have stayed in, and they are sparkling clean, white, and look brand spanking new. Prices seem to vary depending upon location but if you are looking for a clean hotel with decent amenities, a welcoming gathering area, attentive staff, and consistent reliability, Tru is worth a try.
Stayed 1 night in Jun 2025