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Best Western Manchester

2.5 star property

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Photo gallery for Best Western Manchester

Lobby
Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)
Property amenity
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
20 Taylor Street, Manchester, CT, 06042
  • Place, Cinemark Buckland Hills 18
    ‪3 min drive‬
  • Place, Shoppes at Buckland Hills
    ‪4 min drive‬
  • Place, Promenade Shops at Evergreen Walk
    ‪4 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Desk, laptop workspace, soundproofing, rollaway beds

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(22 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Manchester

Family-friendly hotel in Manchester with free parking
A conference center, a microwave in a common area, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and an arcade/game room are onsite. Housekeeping is available on request.
Best Western Manchester offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Best Western Manchester. During your stay, you'll be close to Shoppes at Buckland Hills. Features include free WiFi in public areas and free self parking, plus a conference center.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a business center, and 3 meeting rooms
  • Guests speak favorably about the clean accommodations and the value of their stay
  • Just a 4-minute drive from Shoppes at Buckland Hills and a few minutes from Manchester Memorial Hospital
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business center and 3 meeting rooms are available. A vending machine, an arcade/game room, and express check-out are also featured at the family-friendly Best Western Manchester. Self parking is free. You'll have access to the health club at a partner property.

This Manchester hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Things to do

  • Air hockey
  • Arcade/game room
  • Games

Family friendly

  • Arcade/game room
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between midnight and noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn Hartford
Baymont Inn Manchester Hartford CT Hotel
Baymont Inn Hartford Hotel Manchester
Baymont Inn Manchester
Baymont Inn Manchester Hartford
Manchester Hartford
Baymont Inn Manchester Hartford Hotel
Baymont Inn Manchester Hartford CT
Baymont Wyndham Manchester Hartford CT Hotel
Baymont Wyndham Hartford Hotel
Baymont Wyndham Manchester Hartford CT
Baymont Wyndham Hartford
Baymont Inn & Suites Manchester Hotel Manchester
Baymont Inn And Suites Manchester
Manchester Inn Suites
Best Western Manchester Hotel
Best Western Manchester Manchester
Best Western Manchester Hotel Manchester

Best Western Manchester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 395 reviews
Rating 8 - Good. 89 out of 395 reviews
Rating 6 - Okay. 40 out of 395 reviews
Rating 4 - Poor. 20 out of 395 reviews
Rating 2 - Terrible. 17 out of 395 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy.
Stayed 1 night in Sep 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was small, and staff was not very welcoming. Beds were hard and uncomfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Clevason

Stayed 2 nights in Sep 2025

6/10 Okay

Wendy

Travelled with partner
This hotel worked for what we needed it for. For the price point I expected a bit more. The room was just average.
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy beds.
Stayed 3 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

COREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest.
Stayed 2 nights in Sep 2025

10/10 Excellent

Silmara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Sep 2025

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

marcus

Stayed 1 night in Sep 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great stay

Niceee room the staff was very niceeee the breakfast staff was amazing
Stayed 2 nights in Sep 2025

8/10 Good

Jarlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and it was very quiet but there was a weird smell coming from our sink
Stayed 2 nights in Sep 2025

10/10 Excellent

Dan

Stayed 1 night in Aug 2025

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third floor rooms renovated and clean. Toiletries good quality and love the smell. Breakfast was good but only thing that made me a bit uncomfortable were too many men and no clue why.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean. Comfortable bed, goodnights rest. Close to family, shops, and eateries.I really enjoyed my stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Stayed 1 night in Sep 2025

10/10 Excellent

Marcus

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best Western was such a pleasant place! All of the staff were amazing and helpful. The kitchen staff were incredible and I am truly grateful for the chefs!
Stayed 1 night in Sep 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All it was said to be!

Room was very modern, very clean, comfortabke bed and appealing decor. Quite enjoyable.
Stayed 1 night in Sep 2025

4/10 Poor

Byanka

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
First of all, I had to wait over an hour to get to my room because my reservation was not in the system. The desk clerk acted as though it was no big deal, and I was essentially put on the back burner. There was another clerk at the desk who could have assisted other incoming guests while he helped me, but she disappeared, leaving him to handle everything — and I was left waiting. When I finally got to the floor, I noticed trash piled up by the trash can near the elevator, which gave a bad first impression. Once inside the room, the smell was damp and unpleasant, and it looked like it had been hastily cleaned. I didn’t feel comfortable until I purchased my own cleaning supplies and went over the basic areas myself. Lastly, the breakfast was very disappointing. The sides looked like they came straight from frozen banquet-style packages, the pastries and muffins were stale, and the only decent option was the pancake maker. On top of that, the clerk never mentioned the breakfast time or any of the hotel’s amenities, so I was left to figure things out on my own. This entire experience was frustrating and far below standard. I truly hope management takes these issues seriously and makes improvements for the sake of future guests.
Stayed 1 night in Sep 2025

6/10 Okay

Sophia

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great breakfast. Dog friendly. Right off of the highway. Definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. One small nitpick. The bottom two rows of things in the vending machine had no prices. I tried once with $2 and once with $5. Asked an employee but he couldn't help me.
Stayed 1 night in Sep 2025

6/10 Okay

Randolph

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Roxanne

Stayed 1 night in Aug 2025

10/10 Excellent

Hilton Javier Zapata

Stayed 2 nights in Aug 2025