Best Western Manchester

2.5 star property

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Lobby
Property amenity
Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
20 Taylor Street, Manchester, CT, 06042
  • Shoppes at Buckland Hills
    ‪4 min drive‬
  • Manchester Memorial Hospital
    ‪4 min drive‬
  • Wickham Park
    ‪5 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(18 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (with Single Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Best Western Manchester

Family-friendly hotel in Manchester with free parking
A conference center, a microwave in a common area, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and an arcade/game room are onsite. Housekeeping is available on request.
Best Western Manchester offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Best Western Manchester. During your stay, you'll be close to Shoppes at Buckland Hills. Features include free WiFi in public areas and free self parking, plus a conference center.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a business center, and 3 meeting rooms
  • Guests speak favorably about the clean accommodations and the value of their stay
  • 11 minutes by car from Connecticut Convention Center and 12 minutes from Xfinity Theatre
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. A business center and 3 meeting rooms are available. A vending machine, an arcade/game room, and express check-out are also featured at the family-friendly Best Western Manchester. Self parking is free. You'll have access to the health club at a partner property.

This Manchester hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Things to do

  • Air hockey
  • Arcade/game room
  • Games

Family friendly

  • Arcade/game room
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Late check-in fee: USD 25.00 for check-in between midnight and noon
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-in fee: USD 25.00 for check-in between midnight and noon
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn Hartford
Baymont Inn Manchester Hartford CT Hotel
Baymont Inn Hartford Hotel Manchester
Baymont Inn Manchester
Baymont Inn Manchester Hartford
Manchester Hartford
Baymont Inn Manchester Hartford Hotel
Baymont Inn Manchester Hartford CT
Baymont Wyndham Manchester Hartford CT Hotel
Baymont Wyndham Hartford Hotel
Baymont Wyndham Manchester Hartford CT
Baymont Wyndham Hartford
Baymont Inn & Suites Manchester Hotel Manchester
Baymont Inn And Suites Manchester
Manchester Inn Suites
Best Western Manchester Hotel
Best Western Manchester Manchester
Best Western Manchester Hotel Manchester

Best Western Manchester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 258 reviews
Rating 8 - Good. 58 out of 258 reviews
Rating 6 - Okay. 27 out of 258 reviews
Rating 4 - Poor. 17 out of 258 reviews
Rating 2 - Terrible. 9 out of 258 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable for an overnight respite from driving. Breakfast was slow and late to be put out.
Stayed 1 night in Jun 2025

6/10 Okay

Albert

Travelled with family
Would not return to this hotel for multiple reasons.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Stayed 3 nights in Jun 2025

8/10 Good

Mary

Liked: Staff & service
Just fine hotel. Breakfast is very minimal with very few options. Usually there is more fruit , yogurt, and hard boiled eggs. There was a yogurt machine but it was full of sugary sweet yogurt. Lobby was stinky and not sure what smell. Staff is helpful. Felt like a safe location and area.
Stayed 1 night in Jun 2025

8/10 Good

Fei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is newly renovated, very clean. A good experience for a overnight stay in a long trip.
Stayed 1 night in Jun 2025

2/10 Terrible

TIFFANY

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Abbe

Stayed 2 nights in Jun 2025

8/10 Good

Donna

Stayed 1 night in Jun 2025

2/10 Terrible

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Anicesa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Leticia

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only concern is that I have to sleep during the day and drive at night. Sometimes people are working on the room up above and make a lot of noise with machinery and loud talking. I would prefer a room that does not have work scheduled overhead!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashante

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated so still is in good shape
Stayed 1 night in May 2025

10/10 Excellent

Hilliary

Stayed 1 night in Jun 2025

2/10 Terrible

Hector

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms had a strong smell of humidity. In the room in front of ours there were 2 dogs thatThey spent the whole week and barking that we stayed
Stayed 4 nights in Jun 2025

8/10 Good

Amanda B, GLEN ROCK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities

Unacceptable…

There was nothing in Reservation information that you would not get nightly room service like all other hotels .. I stayed 11 days and only got room service 2 times unacceptable —I had to ask mutiple times to get more towels and get room cleaned —they would promise next day service and still Not done …Also toilet backed up twice and flood bathroom—first time I had to wait hours to get it fixed and cleaned up. I would alway be told by front desk help over and over again I would get better service and never did! After this incredible bad follow up and service I was not contacted by management to apologize and at least offer somekind of discount for unacceptable customer services I will not ever recommend this hotel in future
Stayed 11 nights in May 2025

8/10 Good

Bhasker

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice but not excellent as my last stay here
Stayed 3 nights in Jun 2025

4/10 Poor

Nicole

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The window was left open and tick was able to crawl into our room. This is when we checked in lte around 8:00 pm after travelling all day. Once I found the crawling on our bed, I caught it and immediately took it downstairs. The night manger laughed it off and asked if my window was left open. She stated that she would take care of me and ask for a discount of some kind. Never happened. The hotel windows have no screens!!! Terrible experience! Even aftrr calling corporate they would not give me any compensation. I would love for their family to stay in a hotel room that had a tick in it. This situation could have really coild.have taken a turn for the worst if we would have gotten bitten.
Stayed 2 nights in May 2025

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Perfect fir 2 nights
Stayed 2 nights in Jun 2025

10/10 Excellent

Rajiv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, well kept and well managed. The staff were very friendly and helpful. The WiFi was good and so was the gym. The room did include breakfast - which was good.
Stayed 3 nights in Jun 2025

6/10 Okay

SRIRAM

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast can be skipped
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jun 2025