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Quality Inn Cromwell - Middletown

2.5 star property

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Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Property grounds
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
111 Berlin Rd, Cromwell, CT, 06416
  • TPC River Highlands
    ‪9 min drive‬
  • Wesleyan University
    ‪9 min drive‬
  • Brownstone Exploration & Discovery Park
    ‪10 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 1 Queen Bed, Non Smoking

Super 8 by Wyndham Cromwell/Middletown

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  • Parking included
  • Free WiFi
  • Air conditioning
3.3 out of 5, (1003)
The price is €67
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Super 8 by Wyndham Cromwell/Middletown

About this property

Quality Inn Cromwell - Middletown

Riverfront hotel with free breakfast and a health club
This hotel features a health club, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Cromwell - Middletown. During your stay, you'll be within walking distance of Cromwell Commons Shopping Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym and ice skating
  • 7 minutes by car from Dinosaur State Park and 7 minutes from Wesleyan University
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A health club, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Cromwell - Middletown. Free self parking is available.
Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Fishing
  • Health club
  • Ice skating
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 235 out of 1006 reviews
Rating 8 - Good. 266 out of 1006 reviews
Rating 6 - Okay. 206 out of 1006 reviews
Rating 4 - Poor. 144 out of 1006 reviews
Rating 2 - Terrible. 155 out of 1006 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Shikara

Stayed 1 night in May 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay in Cromwell

Nice hotel comfortable beds clean room excellent location price very reasonable One complaint was breakfast was subpar no eggs or sausage pancakes not very good, but all else worth the stay
Stayed 3 nights in May 2025

8/10 Good

Audra

Travelled with family
Liked: Staff & service
Great location
Stayed 1 night in May 2025

10/10 Excellent

Jesse, West Cornwall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They dealt with our disabilities and understood my life.
Stayed 28 nights in Apr 2025

10/10 Excellent

Weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Quality Inn Cromwell was a delightful stay. I was visitng a friend at the nearby university so the location was perfect; an easy 10 minute drive. The property itself was great, especially for the price. I was in a king room. The bed was comfortable, the ac was cold, shower hot and powerful, and most everything was in pretty good order and clean. The bathroom had some peeling and the chair next to the bed had a stain but nothing out of the ordinary and completely acceptable for the pricepoint. The staff was friendly and accommodating and allowed free late checkout. One issue is that the gym is not well equipped and the barbell came apart while in use which is very dangerous. Even so, the mere existence of a fitness center at this price point exceeds expectations and is perfectly suitable for some light cardio. Overall my stay at the Quality Inn Cromwell surpassed all expectations and for the price I don't see how you could beat it in this area.
Stayed 3 nights in Apr 2025

6/10 Okay

vinay

Stayed 1 night in Apr 2025

10/10 Excellent

Gary, Westerly

Liked: Cleanliness, staff & service
The room was nice enough, but the AC unit sounded like a Harley being kickstarted, every time it cycled on. The TV system was hard to navigate, finally found a Movie button and they kept interrupting the movie for commercials and these ridiculous filler graphics that were just there to waste time. Also, every single light in the room was super bright, even the cool lights over the headboard need a dimmer switch.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay so much I ended up booking the room for another week very quit clean and comfortable I will definitely in the future use this hotel over any other one thank you !!!
Stayed 6 nights in Apr 2025

10/10 Excellent

Zuhair

Stayed 1 night in Apr 2025

8/10 Good

Connor

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The property definitely needs some updates and the elevator is so stinkin scary! It was a decent stay overall especially for just one night. The condom that we found under the bed was a little disturbing.
Stayed 1 night in Apr 2025

2/10 Terrible

Anna, Oneonta

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very outdated, and rooms did not resemble the photos online. Walls in bathroom were dirty, and so was the shower door. The shower head was loose and the plaster on the wall was loose as well. There was no hot water in the shower. Comforter was dirty! We would have been okay with outdated but a dirty room in unacceptable. Poor customer service. The remote was not working so we went downstairs to look for either batteries or another remote - which was provided. We got a “wake up call” early in the morning asking for the remote back.
Stayed 1 night in Apr 2025

2/10 Terrible

Paul

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not everything was what I expect in a hotel room. The TV didn’t work, the floors were not clean, and the shower had paint peeling. Unfortunately, the continental breakfast was not edible. The pancake machine spit out black chips; probably hadn’t been cleaned and the coffee was not drinkable. They also put a $50 deductible on my credit card payable back in 3 to 5 business days. Nothing on their website mentioned this.
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Stayed 2 nights in Apr 2025

8/10 Good

Minghang

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Adnan

Disliked: Cleanliness, property conditions & facilities
Dirty and smells
Stayed 1 night in Apr 2025

8/10 Good

Tonya

Liked: Staff & service
It was nice
Stayed 1 night in Apr 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service
Unfortunately the Expedia website stated that there was EV charging station available but there was not. This was the number one reason for booking this hotel so this was a huge inconvenience.
Stayed 3 nights in Apr 2025

6/10 Okay

Joseph

Disliked: Staff & service, amenities, property conditions & facilities
The place is a bit run down, with dents in the walls, etc, but it was reasonably clean. The breakfast was much more limited than those one usually finds at similarly priced chains. My room was near the front, and the traffic noise was a bit loud. There are signs all over the lot noting that the hotel is not responsible for car damage; the 1st spot I pulled into was littered with broken window glass, so the problem is real. Signs next to the front door say not to smoke near the door, as an employee was when I arrived. Lastly, another employee sported a shirt saying “F**k You” with both words spelled out. Not exactly a family-friendly place, and I will look elsewhere if I’m ever in the area again.
Stayed 2 nights in Apr 2025

4/10 Poor

Nèstor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Clyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Brandon, Schofield Barracks

Stayed 9 nights in Mar 2025

6/10 Okay

Traci

Liked: Staff & service, room comfort
Very pleasant service, and hallways were very clean. Room looked renovated recently but the shower and bathroom left much to be desired, with peeling wallpaper and ju
Stayed 2 nights in Mar 2025

4/10 Poor

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unclean

We did not have a great stay at this hotel. The room was not cleaned very well at all. The walls were dirty, the beds were not cleaned, and the bathroom was very unclean. The breakfast was very limited. Overall we were very unsatisfied with our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

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Flights

Flights from Dublin