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Hilton Garden Inn Hays

3.0 star property

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Photo gallery for Hilton Garden Inn Hays

Terrace/patio
Exterior
Lobby
Meeting facility
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Room service
  • Bar

Explore the area

View in a map
221 West 43rd Street, Hays, KS, 67601
  • Place, Tebo Village
    ‪7 min walk‬
  • Place, Fort Hays State University
    ‪6 min drive‬
  • Place, Fort Hays State Historic Site
    ‪8 min drive‬
  • Airport, Hays, KS (HYS-Hays Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(42 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Drinks & Snacks)

Premium Room, 1 King Bed (Drinks & Snacks)

Premium Room, 1 King Bed (Drinks & Snacks)

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (3X3 Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (3X3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Hays

Pet-friendly hotel with free parking connected to the convention center in Hays
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Hays offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels and Netflix.

This Hays hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Hays. During your stay, you'll be connected to the convention center, and just a quick walk from Tebo Village. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by foot from Tebo Village and a 2-minute drive from Daniel G. Rupp Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Hays offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 7826 square feet (727 square meters) and includes a conference center. The business-friendly Hilton Garden Inn Hays also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Hays hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.
Hilton Garden Inn Hays has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.99 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.50 to 8 for adults and USD 4.99 to 4.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,826 square foot of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.5 to 8 for adults, and USD 4.99 to 4.99 for children
  • Fee for in-room wireless internet: USD 4.99 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hays Hays
Hilton Garden Inn Hays Hotel
Hilton Garden Inn Hays Hotel Hays

Hilton Garden Inn Hays Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 893 reviews
Rating 8 - Good. 106 out of 893 reviews
Rating 6 - Okay. 33 out of 893 reviews
Rating 4 - Poor. 17 out of 893 reviews
Rating 2 - Terrible. 20 out of 893 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice property. The beds were great and the pillows were soft and squishy. I slept like a baby.
Stayed 1 night in Aug 2025

10/10 Excellent

Millie and Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, with clean room and very comfortable bed. We were only there one night so can’t rate much, but got a good nights sleep!
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The remodel is gorgeous! Sheets are great! Only one night but I will always choose this spot when I’m traveling in this part of the state!
Stayed 1 night in Jul 2025

4/10 Poor

Sharon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awful experience. First, it was very expensive and nothing about the property justfied the cost. Our check in experience was off putting. The lobby smelled terrible, the woman at the desk was curt and very unfriendly. Our room was in dire need of repairs and the sheets smelled like a dirty gym locker. It was the worst Hilton property stay we've ever had and it may well be our last. I have contacted Hilton regarding this stay but have heard absolutely nothing from them. It's extremely disappointing
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly!
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Jul 2025

8/10 Good

alan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean and staff wonderful.
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was all 5 star
Stayed 1 night in Jul 2025

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was just for one night on our way to another destination. Wanted a comfortable and clean place to stay after a day of driving. This hotel fit the bill. Nice big walk in shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary Jeter, Prosper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is GREAT! The rooms are terrific. Great location and the staff is very welcoming. The area around the property could use some TLC to be more inviting. Otherwise, it’s very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better on the 4th floor
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very clean, new hotel. Tip:they have a restaurant!
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

8/10 Good

Kenneth Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Front desk Kim was amazing and really went out her way. Tv reception in rooms for basic Tv needs to improve. Shows would cut off often. A/c in gym needs to be cooler.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked perfect for us and the dogs
Stayed 1 night in Jul 2025

10/10 Excellent

Michael, Leavenworth

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was especially kind and acomodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Klaus, BOULDER

Travelled with partner
Liked: Amenities
Quick and efficient
Stayed 1 night in Jul 2025

10/10 Excellent

LINDSEY, Topeka

Stayed 1 night in Jun 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced

TV kept freezing up. Don't like barn door for bathroom. Breakfast wasnt very good
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, bed ok. Staff really friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, comfortable rooms, very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay with a dog!
Stayed 1 night in Jun 2025