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Howard Johnson Helena

2.0 star property

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Photo gallery for Howard Johnson Helena

Lobby
Exterior
Business centre
Standard Room, 2 Queen Beds
Standard Room

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
2101 11th Ave, Helena, MT, 59601
  • Place, Montana Historical Society Museum
    ‪14 min walk‬
  • Place, Montana State Capitol
    ‪16 min walk‬
  • Place, Cathedral of St. Helena
    ‪6 min drive‬
  • Airport, Helena, MT (HLN-Helena Regional)
    ‪6 min drive‬

Room options

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Lobby
HELENA INN AIRPORT
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  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.4 out of 5, 945 reviews
The price is €64
includes taxes & fees
29 May - 30 May
HELENA INN AIRPORT

About this property

Howard Johnson Helena

Along with a bar/lounge, this hotel has WiFi in public areas and conference space. Self parking is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Howard Johnson Helena offers 71 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

During your stay at Howard Johnson Helena, you'll be within walking distance of Montana Historical Society Museum. You'll find features like free self parking, plus a bar and dry cleaning service.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Montana Historical Society Museum and a few minutes from Montana State Capitol
  • Pets welcome for a fee
As a guest of Howard Johnson Helena, you'll find a vending machine, ski storage, and tour/ticket assistance. Event space at this hotel measures 2824 square feet (262 square meters) and includes conference space. WiFi and wired Internet are available in public spaces for a fee. You can enjoy a drink at the bar/lounge. The business-friendly Howard Johnson Helena also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
Longhorn Saloon - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge

Restaurants on site

  • Longhorn Saloon

Things to do

  • Billiards/pool table
  • Ski storage

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,824 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
Property Registration Number BUSI-002747-2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Howard Johnson Helena

Howard Johnson Hotel Helena

Howard Johnson Helena Hotel

Howard Johnson Wyndham Helena Hotel

Howard Johnson Helena Hotel Helena

Howard Johnson Wyndham Helena

Howard Johnson by Wyndham Helena Hotel

Howard Johnson by Wyndham Helena Helena

Howard Johnson by Wyndham Helena Hotel Helena

Howard Johnson Helena Reviews

Reviews

5.6
Rating 10 - Excellent. 80 out of 683 reviews
Rating 8 - Good. 165 out of 683 reviews
Rating 6 - Okay. 125 out of 683 reviews
Rating 4 - Poor. 154 out of 683 reviews
Rating 2 - Terrible. 159 out of 683 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Dan

Disliked: Cleanliness, amenities, property conditions & facilities
This property (unknowingly) was under major renovation. construction was ongoing, our room (when assigned) was still dirty, unsecure and the window was broken, open & unable to close. We LEFT without staying, yet they still refused to refund our payment. Finally after MANY phone calls they refunded HALF of it.....pitiful.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
This place looks nothing like the pictures. No lights on when you walk in from the unkept parking lot. Room was dirty, had dog hair in the bed and not vacuumed for who knows how long. overall rundown mess
Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Disliked: Amenities
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

SOFIEN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is poorly maintained. Bedding full of holes. No breakfast is available as advertised
Stayed 1 night in Jun 2025

2/10 Terrible

Roberta

Not clean we had to vacuum ourselves and the bed linens were torn stain with holes! Also no am breakfast they said under repair for over a year if so this needed information should be known beforehand. Not very happy about this hotel.😛😭
Stayed 2 nights in Jun 2025

2/10 Terrible

Ronsld

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

The hotel is old and run down. But even run down can be kept clean. Carpet in the room was worn and stained. My wife opened a large towel after she showered and it was stained. House keeping was non existent. The day manager was asleep in the office several times On Hotels.com it advertised breakfast included. It was not unless a cup of coffee is considered a breakfast. Thanks to Hotels.com for helping us cancel the remainder of our reservation there and providing a credit as an apology
Stayed 5 nights in Jun 2025

4/10 Poor

kirk, seattle

Disliked: Cleanliness
The hotel was undergoing renovation during our stay, but carpets in the available rooms were not all that clean and there were stains on the bedding.
Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is in the process of renovating. Very much needed. No breakfast as advertised
Stayed 1 night in Jun 2025

4/10 Poor

Cindy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2025

2/10 Terrible

Jody

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not sure when the last time the floors were vacuumed. I found fecal matter on the wall and on the bathtub. There is no hair dryer. Looks like they washed the mirrors with a dirty rag.
Stayed 1 night in Jun 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Lumpy, saggy mattress. A stray sock from the previous guest. A dim lobby. Trash and filth left in the hallway from construction crew doing renovations. A broken chair. No Kleenex (!!!). Not much to love here.
Stayed 1 night in Jun 2025

6/10 Okay

Angela

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room wasn’t very clean, one bed was dirty, toe nail clippings in the floor. There was no breakfast even though online it said there was.
Stayed 1 night in Jun 2025

4/10 Poor

Robert, Florence

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The towels were old and stained. The entire floor stunk in the hallways.
Stayed 3 nights in May 2025

6/10 Okay

Susan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was very accommodating, friendly, and happy. The motel was average, but appropriate for the price. It needs a good deep-cleaning, especially where the baseboard joins the floor. The pool was empty, and there was green, thick water in the hot tub.
Stayed 9 nights in May 2025

2/10 Terrible

Jessica

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was dirty upon arrival with pet urine and feces stains on the carpet. Everything was broken, from the door lock to the shattered window. Will not return.
Stayed 4 nights in May 2025

2/10 Terrible

Jennifer Neufeld

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deplorable, at best. Avoid at all costs.

Stayed 1 night in May 2025

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, property conditions & facilities
Its connected to a little casino. The rooms are not in very good condition, uncomfortable, and dirty. My wife and I walked into our room and before we could set our bags down, walked back out and told the front we arent staying there. Very poor quality and cleanliness. The front desk was not very helpful with anything.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Enter at your own peril...

Place should be shut down until remodeling is complete. At least put a up a "pardon our mess" sign, instead of acting like its normal. Upon checking in another guest was complaining about the broken items in his room. Mine included bulb out, toilet no flush, bathroom fan seized, carpet had patches and stains, sink was slow to drain and the handles and spout were loose. Key card stoped working(not kept near cell phone or cc) and i just stopped closing the door all the way. Great for security huh? It was literally like a slum lord just got it barely ready and said "send it". I'm not picky with hotels, and in my lifetime this is the second worst one I've ever stayed in. That low price is their for a reason. Think of this as the Frontier Airlines of the Helena Hotel system. At least the staff was trying to be helpful. The a/c was cold. As for the rest...see title description
Stayed 1 night in May 2025

4/10 Poor

Kathryn, Bozeman

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not clean. One of our pillows didn't have a pillow case and there was an apparent blood spot on the pillow. They never brought a new pillow case or new/extra pillow after requested. Room and hallways didn't appear to have seen a vacuum recently. The hallway smelled like urine. When I brought up my concerns to the motel, the front desk person essentially rolled her eyes and showed no indication she even cared. We ended up not even staying our (uncancellable/unrefundable) 2nd night. And cancelled the 3rd night. Not recommended. At all.
Stayed 2 nights in May 2025

2/10 Terrible

Teresa

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very dirty. The website said there was breakfast offered but when I asked about it we were told there was none offered. The hotel was very run down and I would have left but it was to late to cancel my reservation.
Stayed 1 night in Apr 2025

4/10 Poor

Robert, Gold Beach

Business traveller
Disliked: Cleanliness, property conditions & facilities
Dirty. Old. Minus a pillow case.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just like the best 1 Star in a third world country

One of the worst condition, dirty, run down hotel I have stayed at outside of 3rd world countries. 2nd floor reeked of some terrible smell, dirty, and dingy. Room was dirty, dresser had broken drawers hanging in place, curtains were half ripped down. Bed had broken box frame or frame as mattress was significantly bowed to the middle, a lantern was sitting on the floor with no table. Hotels.com should not allow this decrepit of a property to be listed.
Stayed 1 night in Apr 2025

8/10 Good

Donald

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025