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Crowne Plaza Hotel Hickory by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Hickory by IHG

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior
Exterior
Bar (on property)
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1385 Lenoir Rhyne Blvd Se, Hickory, NC, 28602
  • Place, Hickory Metro Convention Center
    ‪9 min walk‬
  • Place, Valley Hills Mall
    ‪10 min walk‬
  • Place, Hickory Furniture Mart
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Exterior Access)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible (Exterior Access)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible (Exterior Access)

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

8.4 out of 10
Very good
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Crowne Plaza Hotel Hickory by IHG

An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Hotel Hickory by IHG offers 120 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). LCD televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Hotel Hickory by IHG. During your stay, you'll be within walking distance of Hickory Metro Convention Center. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Hickory Metro Convention Center and Valley Hills Mall
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Hotel Hickory by IHG offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 11001 square feet (1022 square meters) and includes conference space. The business-friendly Crowne Plaza Hotel Hickory by IHG also features a vending machine, coffee/tea in a common area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Hickory hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Piedmont Park Restaurant - This restaurant serves breakfast, lunch, and dinner.
Atrium Lounge - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atrium Lounge
  • Piedmont Park Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per accommodation, per stay
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 per person
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hickory
Crowne Plaza Hotel Hickory
Crowne Plaza Hickory i-40 Hotel Hickory

Crowne Plaza Hotel Hickory by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1005 reviews
Rating 8 - Good. 290 out of 1005 reviews
Rating 6 - Okay. 178 out of 1005 reviews
Rating 4 - Poor. 104 out of 1005 reviews
Rating 2 - Terrible. 69 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness
Courteous Staff and Decent accommodations.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ana

Stayed 1 night in Jan 2026

10/10 Excellent

Taressa

Stayed 2 nights in Jan 2026

10/10 Excellent

Wendi

Liked: Cleanliness, amenities, property conditions & facilities
We stated there overnight while going to Tennessee. The room was clean , comfortable and the breakfast was delicious.
Stayed 1 night in Jan 2026

6/10 Okay

Ana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff, the day of the 24th when I we were waiting to be assisted with our check in, one o the staff ladies was being rude and loud in fron of the others costumer including myself. The other staff member was assisting a costumer while she was being rude because apparently she has to leave. In my opinion she should be hold accountable for this type of behavior specially in front of guests... very uncomfortable moment, the staff lady that assisted us (Kate) did apologize for the other person behavior and rude attitude.
Stayed 1 night in Jan 2026

8/10 Good

Ben

Stayed 2 nights in Jan 2026

6/10 Okay

Neil

Travelled with family and small children
Liked: Cleanliness, amenities
Friendly staff. But the hotel is located very close to one of the busiest intersections in the city, that is Lenoir-Rhyne Blvd and US-70. On a Friday night (when we stayed) we observed that many of the locals are in the habit of driving their souped up muscle cars and motorcycles to go “cruizin”. It’s very, very loud and made it literally impossible to go to sleep. The incessant noise continued until around 2am. The hotel is an aging property - but not a bad place to stay for the price. But it needs some serious upgrades in sound proofing. The nonstop noise is most obnoxious to people trying to sleep.
Stayed 1 night in Jan 2026

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Overall a good stay. No issues. Just could use some updating. Only reason for the 4 stars instead of 5, just need a little TLC.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alaina

Stayed 1 night in Dec 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service
I booked online Entered Lobby and it took 35+ minutes to get checked in and I was the only customer in lobby. Next morning New Years morning feeling good and positive making my way to coffee in the Lobby the front desk agent Michelle was unpleasant and denied me and my kids the free breakfast we were told we would receive due to the extreme delayed check in. Rudeness and lack of courtesy!!
Stayed 1 night in Dec 2025

10/10 Excellent

thomas

Stayed 4 nights in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had great stay and bar was a great dinner
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was delightful
Stayed 2 nights in Dec 2025

6/10 Okay

Ralph

Stayed 1 night in Dec 2025

10/10 Excellent

Shellie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the bar was fun and the girl was so Friendly and Polite ❤️ Very nice clean hotel we are coming back in January
Stayed 2 nights in Dec 2025

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was okay. Kind of smelled a little musty but overall a decent place to stay. We did enjoy the indoor pool.
Stayed 3 nights in Nov 2025

6/10 Okay

Kathy, Green Bay

Travelled with partner
The hotel needs done updating— bathroom fixtures, wallpaper, curtains, TVs. Check in was easy and location ideal. Just looks aged
Stayed 1 night in Dec 2025

6/10 Okay

Lucinda

Stayed 1 night in Nov 2025

4/10 Poor

Bee

Liked: Amenities, property conditions & facilities
my key had to reset 3 times.
Stayed 2 nights in Nov 2025

2/10 Terrible

Karen

Travelled with pets
Disliked: Cleanliness
The room was in much need of repair, the sink stopper would not allow the water to drain so had water standing in the sink for all of my stay, unless I dug my nails under it to let it trickle out...Carpet was stained in my room and in the hall. Curtains were off the hangers, and the pull rod was broken....Shower smelled of mold every time I showered. TV would not let me watch things that were on the Menu like Fox News.....Pillows were hard as rocks, no blanket for falling temperatures......Room Overall condition was Shabby, Worn and Dingy.
Stayed 4 nights in Nov 2025

8/10 Good

Trancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was nice check in was easy and reception was very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Cristie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were very clean!! Very quiet. Great place to stay on the way to mountains!
Stayed 1 night in Nov 2025

2/10 Terrible

Carl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Four vehicles got there windows broken. The hotel manager did nothing. The magager would not come speak all the customers that had there items stolen
Stayed 1 night in Nov 2025

4/10 Poor

Kristen

Stayed 1 night in Nov 2025