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Dolphin Bay Hotel

2.5 star property

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Photo gallery for Dolphin Bay Hotel

Exterior
Garden
Garden
Family Apartment, 1 Bedroom, Kitchen | Private kitchen
Superior Studio, 1 Queen Bed, Kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
333 Iliahi Street, Hilo, HI, 96720
  • University of Hawaii at Hilo
    ‪4 min drive‬
  • Rainbow Falls
    ‪5 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | Private kitchen

Basic Studio, 1 Queen Bed, Kitchen

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

Superior Studio, 1 Queen Bed, Kitchen

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

Family Apartment, 1 Bedroom, Kitchen

  • 33 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (988)
The price is €182
for 1 room
includes taxes & fees
23 Jun - 24 Jun
SCP Hilo Hotel

About this property

Dolphin Bay Hotel

Hotel in Hilo with free parking
Along with concierge services, this smoke-free hotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite.
Dolphin Bay Hotel offers 18 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Dolphin Bay Hotel. During your stay, you're just a quick walk from Hamakua Heritage Corridor. You'll find features like free WiFi in public areas and free self parking, plus concierge services.
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Hamakua Heritage Corridor and 7 minutes by foot from Kalakaua Park
Dolphin Bay Hotel offers its guests barbecue grills, tour/ticket assistance, and a garden. WiFi is free in public spaces. Dolphin Bay Hotel also features a picnic area, concierge services, and laundry facilities. Self parking is free.

This Hilo hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Cot (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Dryer
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 7:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 095-227-9040-01
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 7:00 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Dolphin Bay Hotel Hilo
Dolphin Bay Hilo
Dolphin Bay Hotel
Dolphin Bay Hotel Hilo
Dolphin Bay Hotel Hotel
Dolphin Bay Hotel Hotel Hilo

Dolphin Bay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 425 out of 643 reviews
Rating 8 - Good. 169 out of 643 reviews
Rating 6 - Okay. 26 out of 643 reviews
Rating 4 - Poor. 11 out of 643 reviews
Rating 2 - Terrible. 12 out of 643 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abhilash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property just outside the Hilo downtown. Lots of walkable restaurants, bars and shops, and very friendly staff willing to help you out with just about anything you need during your stay.
Stayed 2 nights in Mar 2025

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood is a little questionable. Some possible homelessness. Staff are kind and attentive. The building has maintained a sense of culture. Coffee banana bread and a whole papaya for breakfast was appreciated. Appliances are old but functional. Noise carries but it's ok because it's part of the experience.
Stayed 1 night in Mar 2025

8/10 Good

Lisa, Gorham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are welcoming and helpful. We arrived at 8 pm and I was struggling with the key lockbox on our room since we were arriving after hours. Thankfully, a staff woman was still present at the front desk and helped us get into our room. She was so nice it was a relief after 13 hours of traveling from Boston. Beautiful grounds and garden. Rooms are clean and near but old school - 70’s vibe, quaint. The coqui frogs at night can be loud but we have peepers in Maine in the spring and summer so we’re used to the noise. Felt like home in the summer. The only downside is the lack of soundproofing between rooms. You can hear the person in the next room coughing so just be aware they can hear you too. Neighborhood is mixed - some rough looking places but just use street smarts due to Hilo’s prevalent homeless population. Overall would recommend mainly due to the welcoming staff and motel cats. :)
Stayed 3 nights in Mar 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
Stayed 2 nights in Dec 2024

8/10 Good

Hector C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free morning coffee, papaya and banana bread🙂
Stayed 2 nights in Feb 2025

10/10 Excellent

Kurt

Stayed 1 night in Mar 2025

10/10 Excellent

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people.
Stayed 3 nights in Feb 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, old school. Steer away if you need AC.
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Ronald

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious with bedroom, kitchenette, living room, bath, and balcony. Weather was great, 75 to 83. Enjoyed the whole stay experience!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacob

Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, nice room.
Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Liked: Amenities
My stay was excellent…property is a little older, but cleaner than anywhere I’ve stayed before. The Staff is very friendly…would definitely stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Melanie F.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly was so welcoming and allowed us to check in early and provuded us with a lovely room. Delicious fresh fruit and bannana bread in the morning was a big plus. Would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic old time Hawaiian hotel close to downtown

Sitting at the picnic table with my morning coffee, watching the sunrise over the lush hotel garden! Yesterday, walked 10 minutes to downtown, had breakfast at Booch Bar, then 3 more blocks to farmers market. Near market is the island public transportation stop (Hele on). Perfect location. Clean and quiet (except for all the birds and nighttime frogs!) Kitchen in room is a wonderful bonus.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, cute lobby kittens :)
Stayed 1 night in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful people, great sleep (much needed!).
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Hawaii elegance in this small, friendly hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Clean! Clean! Also, very walkable, reasonably priced, includes kitchen, quick breakfast, wonderful staff, and beautiful tropical views.
Stayed 2 nights in Jan 2025

8/10 Good

Rebecca

Stayed 6 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Jindong, Gainesville

Travelled with family
Liked: Cleanliness, staff & service
I like the room that provided a queen bed and two twin beds, also with full kitchen, which were very convenient. The hotel is old styled, no AC but fans, no room card but using the key, and small rooms. The worst was no sound proof at all especially we had a neighbor who was working as customer service for mainland US and started taking calls constantly at 2am every day.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! Check-in great. Friendly, professional staff. Hotel has more amenities in the room than many "fancier" (and more expensive ) hotels we've stayed at. HIGHLY recommend. We'll come back. Thank you!
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness
This guy s
Stayed 2 nights in Dec 2024

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