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Hampton Inn & Suites Jackson

2.5 star property

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Photo gallery for Hampton Inn & Suites Jackson

Business centre
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Property entrance
Snack bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
150 Campbell Oaks Drive, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪2 min drive‬
  • Place, The Ballpark at Jackson
    ‪3 min drive‬
  • Place, Casey Jones Village
    ‪4 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Standard room with king bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard room with king bed

8.2 out of 10
Very good
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

King, Suite, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

One King Bed, Non-Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

LCD TV

One King and One Sofa Bed, Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Jackson

Hotel in Jackson with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Hampton Inn & Suites Jackson offers 83 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

During your stay at Hampton Inn & Suites Jackson, you'll be close to West Tennessee Healthcare Sportsplex. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Onsite recreation includes a gym
  • Just a 4-minute drive from West Tennessee Healthcare Sportsplex and a few minutes from Old Hickory Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Jackson offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn & Suites Jackson. Free self parking is available.

This Jackson hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Hampton Inn & Suites Jackson.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn And Suites Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn And Suites Jackson
Hampton Inn Suites Jackson
Hampton Inn & Suites Jackson Hotel
Hampton Inn & Suites Jackson Jackson
Hampton Inn & Suites Jackson Hotel Jackson

Hampton Inn & Suites Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 889 reviews
Rating 8 - Good. 205 out of 889 reviews
Rating 6 - Okay. 92 out of 889 reviews
Rating 4 - Poor. 55 out of 889 reviews
Rating 2 - Terrible. 31 out of 889 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie, Mountain Home

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this Hampton Inn after a long day on the road. It was clean, quiet, cozy bed and th room was nice and cool.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, I give this stay a 5 star
Stayed 1 night in Aug 2025

10/10 Excellent

Gordon, Mansfield

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
It was really convenient and staff were very polite.
Stayed 3 nights in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities
Property clean, breakfast was good and playful, location felt safe and accessible.
Stayed 1 night in Jul 2025

6/10 Okay

Joanna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

4/10 Poor

Gregory

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
I stayed for a week and my room was cleaned only once and I had to ask housekeeping to clean it. They said I was not on the schedule, but they cleaned it anyway, but I had to go get facecloths and hand soap. I also had to get toilet paper from the front desk.
Stayed 6 nights in Jul 2025

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Good Night

It is right on I 40 and adjacent to resturaunts, and shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

jane ann

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Nikki

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Disgusting sheets

Our check in time was 4. When we arrived around 4:30 there were several people ahead of us waiting for a room already. Finally our room was ready after 5. We got to the room and my kids noticed the comforter had orange (Cheeto) fingerprints on it. I went to the front desk, where a ton of people were waiting, but was told the front desk clerk was also the one cleaning the rooms. I found someone and told them about the comforter. We were headed to dinner so they left the comforter in our room. As I was changing that I noticed something on the sheets, feces or mud possibly, and pink stuff on the pillow cases. The pillow cases also smelled terribly like sweat. So back downstairs for fresh sheets. There was stuff on the side of the bed mattress and running down the wall. There was trash left under the bed. I don’t think the room was ever cleaned. I tried to make a complaint but no one was at the desk and when we left the next morning. I sent an email and was told I would be called back or sent an email but never got anything. I included some of the photos I got.
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

We had13 people divided into 4 rooms. Everything met all of our expectations.
Stayed 1 night in Jun 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. The hotel was neat and clean and bedroom was nice and the bed was surprisingly very comfortable. My only issue was we drove for several hours and arrived around 6:30 PM and our room WAS NOT READY ! We couldn't check in until about 7:30 PM !! ? !!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tammy, Jackson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean and great location.
Stayed 1 night in Jun 2025

2/10 Terrible

Jarrod snell

I got to the property at 6 my room was still not available. The room I booked was not the room I was given. It was dirty with grease stains on the head board I waited 45 mins for a room
Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and convenient. It was quiet and close to dining options.
Stayed 1 night in Jun 2025

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel. Bed was very comfortable. I would definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Yalunda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and property
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

Sergio, Houston

Disliked: Property conditions & facilities
The air conditioning did not work
Stayed 1 night in Jun 2025