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Hilton Garden Inn Jackson/Madison

4.0 star property

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Photo gallery for Hilton Garden Inn Jackson/Madison

Lobby
Reception
Exterior
Lobby
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
320 New Mannsdale Rd, Madison, MS, 39110
  • Place, Renaissance at Colony Park
    ‪3 min drive‬
  • Place, Topgolf
    ‪3 min drive‬
  • Place, Canopy Children's Solutions
    ‪4 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪26 min drive‬

Room options

View all photos for Room

Room | Living area

Room

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Premium bedding, minibar, in-room safe, iron/ironing board

Room

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Premium bedding, minibar, in-room safe, iron/ironing board

1 King Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, minibar, in-room safe, iron/ironing board

Room

8.8 out of 10
Excellent
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room | Living area

Room

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hilton Garden Inn Jackson/Madison

This hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Jackson/Madison. During your stay, you'll be close to Topgolf. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Topgolf and a few minutes from Renaissance at Colony Park
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at Hilton Garden Inn Jackson/Madison. Self parking is free.

Smoking is allowed in designated areas at this 4-star Madison hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Garden Grill - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,001 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Tekoa

Liked: Cleanliness, staff & service, amenities
All the above
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great location for our needs.
Stayed 1 night in Dec 2025

10/10 Excellent

janeice

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and we had a great view of the lake.
Stayed 3 nights in Dec 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

8/10 Good

Camera

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was nice. There was some confusion with turning on the bedroom TV. We had an old remote that should have been changed out already. Maintenance came up and gave us a new remote. Breakfast was good except for the service. In the end there was a different cook and he had a friendly attitude which made all the difference.
Stayed 3 nights in Nov 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room spacious and clean. The location iclise to restaurants and a grocery store.
Stayed 2 nights in Nov 2025

10/10 Excellent

al, Lake Spivey

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities
Very nice staff, spacious room with a nice view. Walking trails to restaurants, dog friendly. Someone smoked in their bathroom at night with the fan on causing smoke issues in other rooms but the staff was trying their best to find the culprit & brought air purifiers to our rooms at 2am to try & help. They also offered to move people to other rooms. I would suggest a holder for the TP & hand towel but we would stay here again. Not the staffs fault that some jerk decided to smoke in a smoke free hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean,courteous staff,food was tasty and filling
Stayed 1 night in Nov 2025

10/10 Excellent

Tuesday

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Anne

Stayed 3 nights in Nov 2025

10/10 Excellent

Treva

Stayed 2 nights in Aug 2025

10/10 Excellent

Noor N., San Jose

Stayed 3 nights in Nov 2025

10/10 Excellent

Tiffany

Did not eat
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff very friendly and accommodating. Breakfast was OK, pretty standard fare, but the eggs were good. The main thing was the accommodation they made despite our having to leave early, very much appreciated especially for a non-Honors guest. Great job! We'll be back! Highly recommended.
Stayed 3 nights in Oct 2025

10/10 Excellent

Leo

Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here, will be back soon.
Stayed 1 night in Sep 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peoperty and staff were nice but my problem was the fact that you had to pay for both continental and buffett breakfast considering the price for the room. Not acceptable.
Stayed 1 night in Sep 2025