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Hilton Garden Inn Jackson/Madison

4.0 star property

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Photo gallery for Hilton Garden Inn Jackson/Madison

Exterior
Terrace/patio
Lobby
Lobby
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • Bar
  • Gym

Explore the area

Map
320 New Mannsdale Rd, Madison, MS, 39110
  • Annandale Golf Club
    ‪9 min drive‬
  • Tougaloo College
    ‪9 min drive‬
  • Jackson State University
    ‪20 min drive‬
  • Jackson, MS (JAN-Evers Intl.)
    ‪29 min drive‬

Room options

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Room

Room

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

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Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Room

Room

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Suite, 1 King Bed

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 5
  • 1 King Bed

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Room

Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Courtyard by Marriott Jackson Madison

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (483)
The price is €112
for 1 room
includes taxes & fees
18 May - 19 May
Courtyard by Marriott Jackson Madison

About this property

Hilton Garden Inn Jackson/Madison

Hotel in Madison with 2 restaurants and a 24-hour fitness center
This hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and safes. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Jackson/Madison. During your stay, you'll be close to Topgolf. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Topgolf and 5 minutes from Canopy Children's Solutions
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at Hilton Garden Inn Jackson/Madison. Self parking is free.

Smoking is allowed in designated areas at this 4-star Madison hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Garden Grill - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,001 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 938 reviews
Rating 8 - Good. 225 out of 938 reviews
Rating 6 - Okay. 66 out of 938 reviews
Rating 4 - Poor. 23 out of 938 reviews
Rating 2 - Terrible. 22 out of 938 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service and breakfast offerings. The staff was fantastic throughout our stay. Although there were a few maintenance concerns, I would definitely choose to stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great stay! Great staff!

We really enjoyed our stay! Staff was excellent and very accommodating! The only negative thing I would say is we had a non-smoking room and it clearly smelled like smoke. We did not complain so they may have accommodated us with it. We were so tired from traveling and got in so late that we just stuck it out.
Stayed 2 nights in Jan 2025

8/10 Good

EUGENE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good and the breakfast area personnel was helpful and friendly. I was a little disappointed that my room did not have a tub but I fell in love with the shower!!!! Spotlessly clean room and so comfortable.
Stayed 1 night in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Dava

Stayed 1 night in Oct 2024

10/10 Excellent

Donna, GAINESBORO

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Great options for breakfast in the lobby. Convenient parking. Close to everything. Easy access to I-55.
Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

6/10 Okay

Tammany

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and spacious. We did not have a tub for me to give my toddler a bath and we didn’t realize that breakfast was not free. This hotel was just one stay in a week long family vacation and when booking hotels I looked for ones that said “provides breakfast” while they did provide it, I didn’t realize I would be having to pay separately from my stay. We chose to leave and go eat nearby on our way out of town.
Stayed 1 night in Jan 2025

2/10 Terrible

tim

Stayed 1 night in Dec 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay thank you
Stayed 1 night in Dec 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very cordial and room was sufficient. Would stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ginger

Stayed 1 night in Dec 2024

10/10 Excellent

Deron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a ten out of ten hotel. The room is very nice and very clean. The property is very clean and the parking is spacious. It's very easy to get to right off main road. Close to shopping and nice places to eat. I will definitely stay there again. The staff was helpful and friendly.
Stayed 1 night in Dec 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was perfect for our needs
Stayed 2 nights in Dec 2024

10/10 Excellent

kenyascicus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars
Stayed 1 night in Nov 2024

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

James

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Good with the exception of the lighting in the room. The lamps did nit produce enough light.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maranie, Gulf Shores

Stayed 1 night in Nov 2024

10/10 Excellent

Merita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very understanding and accommodating due to a booking error and the staff were very friendly at checkin. The bed was comfortable, room was clean and my pet peeve about hotels is the temperature and pressure of the shower and both were great. The only thing I didn't like was that housekeeping knocked on our door at 8:40 AM and we were still sleeping, when checkout is 11:00 AM. Other than that, we truly enjoyed our stay and would definitely stay again!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

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