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Hilton Garden Inn Jackson/Madison

4.0 star property

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Photo gallery for Hilton Garden Inn Jackson/Madison

Exterior
Lobby
Lobby
Reception
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
320 New Mannsdale Rd, Madison, MS, 39110
  • Place, Renaissance at Colony Park
    ‪3 min drive‬
  • Place, Topgolf
    ‪3 min drive‬
  • Place, Ridgeland Tennis Center
    ‪5 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪26 min drive‬

Room options

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Room

Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

Minibar, in-room safe, iron/ironing board, free cots/infant beds

1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Minibar, in-room safe, iron/ironing board, free cots/infant beds

Room

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room

Room

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
2 Jan - 3 Jan 2026
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About this property

Hilton Garden Inn Jackson/Madison

Hotel in Madison with 2 restaurants and a 24-hour fitness center
This hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and dry cleaning.
Hilton Garden Inn Jackson/Madison offers 134 air-conditioned accommodations with minibars and safes. 37-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Jackson/Madison. During your stay, you'll be close to Topgolf. Free WiFi in public areas, free self parking, and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Topgolf and a few minutes from Renaissance at Colony Park
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at Hilton Garden Inn Jackson/Madison. Self parking is free.

Smoking is allowed in designated areas at this 4-star Madison hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Garden Grill - This restaurant serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 for adults and USD 8.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Garden Grill

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,001 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Jackson/Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Hotel Madison
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Madison Hotel Madison
Hilton Garn Inn JacksonMason
Hilton Jackson Madison Madison
Hilton Garden Inn Jackson/Madison Hotel
Hilton Garden Inn Jackson/Madison Madison
Hilton Garden Inn Jackson/Madison Hotel Madison

Hilton Garden Inn Jackson/Madison Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 239 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

8/10 Good

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peoperty and staff were nice but my problem was the fact that you had to pay for both continental and buffett breakfast considering the price for the room. Not acceptable.
Stayed 1 night in Sep 2025

10/10 Excellent

Senkhia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

kashedra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great professsionalism. Very nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient and the staff was very friendly and courteous.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thiaaldeen

Stayed 4 nights in Jul 2025

10/10 Excellent

Patrick, Cape Coral

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice except a very noisy elevator don’t get the room behind the elevator!
Stayed 1 night in Aug 2025

10/10 Excellent

Joshlynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay in a long time

Absolutely wonderful hotel! Very clean. Very good rates. Did not charge a fee for my 2 dogs. Was on the 2nd floor. Could not hear anyone moving around above or in the hall. Shampoo, conditioner, body wash and lotion were all provided. It was very good quality too. They offer free bottles of water in the lob. The room was also cool. Bed was a little harder than I like but it was still comfortable! Will definitely stay here again. There’s also a really nice walking path right by the hotel with a fountain and pond. 10/10 recommend this hotel.
Stayed 1 night in Aug 2025

8/10 Good

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Hilton Garden Inn Jackson/Madison location. I also liked the convenient parking. My room was nice and clean. The staff members were very nice and friendly. I enjoyed the breakfast service that was available. Please include the breakfast option as apart of your reservation, it is less expensive that way. If you are visiting Jackson State University this is the hotel to stay at.
Stayed 3 nights in Aug 2025

8/10 Good

Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
ROOM WAS CLEAN AND AREA WAS SAFE.BED WAS VERY COMFORTABLE.
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Travelled with family, Travelled with pets
Liked: Amenities
Nice hotel with nice trail to restaurants
Stayed 1 night in Aug 2025

2/10 Terrible

Samuel

Liked: Cleanliness, property conditions & facilities
Double charged me for my room. No immediate refund
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Clean
Stayed 1 night in Jul 2025

10/10 Excellent

Maranie, Gulf Shores

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Douglass

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located where everything is near. Staff were very accommodating and facilities nice. It is on my list of return hotels in the Madison area.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Liz

Stayed 1 night in Jul 2025

10/10 Excellent

Tristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe area!
Stayed 1 night in Jul 2025

8/10 Good

Victor S.

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility, the only downside was the fan on the AC was kind of noisy. But even so, I would definitely recommend it to anyone.
Stayed 2 nights in Jul 2025

10/10 Excellent

E. Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025